We performed a comparison between IBM Tivoli Access Manager [EOL], Symantec Siteminder, and Symantec VIP Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."Single Sign-On functionality is valuable because the core purpose of the product is to allow universal (or bespoke) SSO for application suites."
"The integration effort with the end application is quite straightforward and easy."
"The Verify feature: A push method which customers are going for."
"OAuth 2 is now the de facto standard for API protection and scoped authorized delegation. IBM TAM now supports OAuth 2 and can act as fully compliant OAuth 2 authorization server."
"SAML 2.0."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"It has the ability to authenticate and authorize users. It is the main feature for our security."
"As our identity model continues to mature, probably the Federation is most valueable."
"We almost never have outages nor see slowdowns."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"Ease of use is very good, for administrating it. It's very well known."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
"It is easy to use."
"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."
"It offers more platform support, like Apple, Android, and Microsoft."
"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."
"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"The VPN we are using is good and working quite well."
"It's a good tool. It's pretty straightforward."
"The self-service portal needs improvement."
"The profiling element is incredibly robust, but also equally as complex, it requires an off-site course to be able to understand the context or the plethora of options available."
"An Amazon Machine Image (AMI) for the newer appliance versions for hosting the virtual appliances on AWS will help."
"Looking at their roadmap, they have a broad grasp of the security features which the industry needs."
"Multi-factor authentication with social integration needs to improve."
"As we are moving in to the mobility space, this is where we really see SiteMinder and their other product really come together to provide a solution base to a different area where the IoT is coming, the different business communications are happening. All of those things require authentication and we really want to see this product grow into that role."
"I would prefer to see their SAML integration be a more streamlined and easier interface."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"They need to make configurations easier, and not have the engineer having to guess what will happen when he changes a particular setting."
"Some of the new protocols, like OAuth 2.0, could be improved."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"I'd like to see a rework of the user directory configuration."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"It is challenging to use when installing a new version."
"Maybe Symantec could consider providing a step-by-step guide for first-time users."
"Geofencing needs improvement."
"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
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