Ping Identity Platform vs Symantec VIP Access Manager comparison

Ping Identity Platform vs. Symantec VIP Access Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Authentication Systems

7th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (4th), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (6th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec VIP Access Manager

Ranking in Authentication Systems

16th

Ranking in Access Management

17th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 3.8%, down from 4.7% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.7%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Berk Onur

Presales Consultant at Cyberwise

With its mobile application, this tool offers a convenient and user-friendly experience to its users

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tools like ForgeRock and Okta, but I find PingFederate to be the most customizable."

"This is a user-friendly solution."

"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."

"I work on the application onboarding process because we have multiple customers and get data from different sources."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

More Ping Identity Platform pros

"Cloud-based service and management."

"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."

"It offers more platform support, like Apple, Android, and Microsoft."

"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."

"It's a good tool. It's pretty straightforward."

"It is easy to use."

"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."

"In this version 9.1, lots of changes are done for the dashboard, User Store etc."

More Symantec VIP Access Manager pros

Cons

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"We have encountered instances where it is not easy to do authentication."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"In the beginning, the initial setup was very complex."

More Ping Identity Platform cons

"Maybe Symantec could consider providing a step-by-step guide for first-time users."

"In the next release, I would like the ability to work offline with remote access."

"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."

"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

"It is challenging to use when installing a new version."

"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."

"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."

"Geofencing needs improvement."

More Symantec VIP Access Manager cons

Pricing and Cost Advice

"Ping Identity Platform is not an expensive solution."

"The pricing is neither too expensive nor too cheap."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping offers flexible pricing that's not standardized."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Ping Identity Platform is not very expensive."

"The product is costly."

"PingID's pricing is pretty competitive."

More Ping Identity Platform pricing and cost advice

"Licensing and pricing seems very fair."

"There are additional costs for maintenance."

"I can say that the solution is worth the money."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Insurance Company

Computer Software Company

16%

Financial Services Firm

15%

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

What do you like most about Symantec VIP Access Manager?

The product is useful for providing user access from an in-built office server as we follow the work-from-home model.

What is your experience regarding pricing and costs for Symantec VIP Access Manager?

The pricing would most likely charge per user based on how many accounts have access to the IT managers.

What needs improvement with Symantec VIP Access Manager?

The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...

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Product Reports

Ping Identity Platform

Download Ping Identity Platform product report

Symantec VIP Access Manager

Download Symantec VIP Access Manager product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Symantec VIP

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Maine Medical Center, Aria S.p.A

Ping Identity Platform vs. Symantec VIP Access Manager