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Ping Identity Platform vs Symantec VIP Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ping Identity Platform
Ranking in Authentication Systems
9th
Ranking in Access Management
6th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
32
Ranking in other categories
Single Sign-On (SSO) (6th), Data Governance (17th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
Symantec VIP Access Manager
Ranking in Authentication Systems
12th
Ranking in Access Management
22nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Ping Identity Platform is 2.8%, down from 4.1% compared to the previous year. The mindshare of Symantec VIP Access Manager is 2.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Ping Identity Platform2.8%
Symantec VIP Access Manager2.0%
Other95.2%
Authentication Systems
 

Featured Reviews

AmitRathod - PeerSpot reviewer
Senior Analyst at Toll Holdings Limited
Single sign-on has simplified access while adaptive authentication protects complex user journeys
Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.
Berk Onur - PeerSpot reviewer
Presales Consultant at Cyberwise
With its mobile application, this tool offers a convenient and user-friendly experience to its users
To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a user-friendly solution."
"PingFederate is a good product but there are limitations."
"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."
"It's convenient for users to log in through Ping using the Kerberos adapter because it doesn't require them to authenticate again."
"It is a scalable solution...It is a stable solution."
"People use the solution to secure their applications and authenticate particular processes."
"I work on the application onboarding process because we have multiple customers and get data from different sources."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"After the initial integration, the overall support calls dropped, and customer satisfaction for VPN increased."
"It is a fast and easy solution for end users, and you are always online."
"Integration with Citrix Access Gateway, Microsoft Office 365 and Single Sign-On (through Symantec Validation and ID Protection Access Manager) has increased the productivity of the employees for accessing resources."
"The solution has helped to increase staff productivity by approximately a minute."
"Pricing was about 25% of the old solution, saving us about $500,000 over three years for 10,000 users."
"In this version 9.1, lots of changes are done for the dashboard, User Store etc."
"VIP is a strong, cloud-based authentication service that enables organizations to secure access to networks and applications to prevent unauthorized logins to company resources, even when passwords have been compromised or shared."
"It is easy to use."
 

Cons

"There is room for improvement in the solution, particularly in security."
"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."
"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."
"The product is not customizable."
"It has a long way to go until it is a cloud-based solution."
"Many times when we are authenticating, we'd like the freedom to set the time; maybe it needs to be slightly longer, and before we can authenticate it, it ends up in an error and then we have to create everything all over again in terms of launching the application."
"From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering."
"Some colleagues have mentioned API connectivity, data security, and privacy issues."
"Technical support is one of the worst problems."
"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."
"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."
"Every time that I have a new phone or computer, it takes a little longer to deploy it."
"There are some shortcomings on the reporting side, such as how many connections you can get per month."
"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."
"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."
"In the next release, I would like the ability to work offline with remote access."
 

Pricing and Cost Advice

"The tool is quite affordable."
"PingID's pricing is pretty competitive."
"Ping offers flexible pricing that's not standardized."
"Ping Identity Platform is not an expensive solution."
"Ping Identity Platform is not very expensive."
"The product is costly."
"The platform's value justifies the pricing, especially considering its security features and scalability."
"Compared to some SaaS-based solutions, the platform is relatively cost-effective."
"I can say that the solution is worth the money."
"Licensing and pricing seems very fair."
"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."
"There are additional costs for maintenance."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
8%
Computer Software Company
7%
Construction Company
6%
Construction Company
14%
Financial Services Firm
11%
Comms Service Provider
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise22
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for PingFederate?
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
What needs improvement with PingAccess?
The areas where I think PingFederate needs room for improvement include that the most significant area I would recommend is that things such as redirects still do not have majority of the applicati...
What is your primary use case for PingAccess?
The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Carabras as the two main instances to review. If any application is hosted outside o...
Ask a question
Earn 20 points
 

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
Symantec VIP
 

Overview

 

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Maine Medical Center, Aria S.p.A
Find out what your peers are saying about Ping Identity Platform vs. Symantec VIP Access Manager and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.