Ping Identity Platform vs Symantec VIP Access Manager comparison

Ping Identity Platform vs. Symantec VIP Access Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Authentication Systems

7th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec VIP Access Manager

Ranking in Authentication Systems

15th

Ranking in Access Management

17th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 4.0%, down from 4.2% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

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Berk Onur

Presales Consultant at Cyberwise

With its mobile application, this tool offers a convenient and user-friendly experience to its users

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution has a smooth and configurable user interface for single sign-on capabilities."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."

"I like PingFederate."

"It provides ease of connecting all our devices."

"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."

"We use the product to run different reports."

"The most valuable feature is multifactor authentication."

More Ping Identity Platform pros

"It is easy to use."

"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."

"In this version 9.1, lots of changes are done for the dashboard, User Store etc."

"The VPN we are using is good and working quite well."

"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."

"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."

"It's a good tool. It's pretty straightforward."

More Symantec VIP Access Manager pros

Cons

"They could enhance the product's device tracking for better zero-trust security would be beneficial. Currently, it tracks IPs well but lacks detailed device information, which is crucial from a security standpoint."

"It requires some expertise to set up and manage."

"We have encountered instances where it is not easy to do authentication."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."

"PingFederate's UI could be streamlined. They have recently made several improvements, but it's still too complex. It's a common complaint. The configuration should be simplified because the learning curve is too steep."

"Sometimes, there are issues with its stability."

"It has a long way to go until it is a cloud-based solution."

More Ping Identity Platform cons

"Maybe Symantec could consider providing a step-by-step guide for first-time users."

"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

"The User Store synchronization part needs to improve. Also, the logs, reports, and dashboard can be improved."

"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."

"Every time that I have a new phone or computer, it takes a little longer to deploy it."

"It is challenging to use when installing a new version."

"Geofencing needs improvement."

"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."

More Symantec VIP Access Manager cons

Pricing and Cost Advice

"Ping Identity Platform is not very expensive."

"The pricing is neither too expensive nor too cheap."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Ping offers flexible pricing that's not standardized."

"PingID's pricing is pretty competitive."

"Ping Identity Platform is not an expensive solution."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

"Licensing and pricing seems very fair."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

"There are additional costs for maintenance."

"I can say that the solution is worth the money."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

10%

Manufacturing Company

Retailer

Computer Software Company

13%

Financial Services Firm

11%

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

What do you like most about Symantec VIP Access Manager?

The product is useful for providing user access from an in-built office server as we follow the work-from-home model.

What is your experience regarding pricing and costs for Symantec VIP Access Manager?

The pricing would most likely charge per user based on how many accounts have access to the IT managers.

What needs improvement with Symantec VIP Access Manager?

The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...

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Comparisons

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Symantec Siteminder vs Ping Identity Platform

Compared 6% of the time

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Compared 10% of the time

Microsoft Entra ID vs Symantec VIP Access Manager

Compared 9% of the time

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Product Reports

Ping Identity Platform

Download Ping Identity Platform product report

Symantec VIP Access Manager

Download Symantec VIP Access Manager product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Symantec VIP

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Maine Medical Center, Aria S.p.A

Ping Identity Platform vs. Symantec VIP Access Manager