Ping Identity Platform vs Symantec VIP Access Manager comparison

Ping Identity Platform vs. Symantec VIP Access Manager

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Ping Identity Platform

Ranking in Authentication Systems

7th

Ranking in Access Management

3rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Data Governance (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Symantec VIP Access Manager

Ranking in Authentication Systems

16th

Ranking in Access Management

19th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Authentication Systems category, the mindshare of Ping Identity Platform is 4.0%, up from 3.9% compared to the previous year. The mindshare of Symantec VIP Access Manager is 1.7%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Market Share Distribution
Product	Market Share (%)
Ping Identity Platform	4.0%
Symantec VIP Access Manager	1.7%
Other	94.3%

Authentication Systems

Featured Reviews

MAHESHKUMAR7

Cyber Security Engineer at TECHMINDZ DIGITAL CONSULTING PRIVATE LIMITED

Offers multi-factor authentication and application support side of PingFederate but application only supports specific protocols

A lot of teams work with technical support, but I work with it for user issues only. You might need support with things like application swaps, application names, and application URLs. I didn't know where to find those in Ping Identity, so I contacted technical support for those issues. The support team is very clever and active. They provide end-to-end support once an issue is created. I have worked with most of the support team. I also work with the support team because I work with the operations team. I provide 24/7 support to production and non-production environments. I coordinate with application and network teams to troubleshoot critical tickets and issues related to Ping Identity solutions.

Read full review

Berk Onur

Presales Consultant at Cyberwise

With its mobile application, this tool offers a convenient and user-friendly experience to its users

To improve the tool, I think that the solution should consider integrations with other cybersecurity and IT technologies, such as Privileged Access Management and Site Integration. Additionally, the implementation of second-factor authentication via Symantec VIP Access Manager, CyberArk, and Delinea, among other technologies, could be best for the product. While the existing technology is okay, improving the integration capabilities for Symantec VIP Access Manager would benefit the product. I would like to see the solution meet the integration needs at our company. While many cybersecurity solutions can function independently, they often lack integration with our systems due to missed integration points. Improving the solution's integration feature would be beneficial.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is multifactor authentication."

"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."

"I work on the application onboarding process because we have multiple customers and get data from different sources."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"The solution has a smooth and configurable user interface for single sign-on capabilities."

"It is a scalable solution...It is a stable solution."

"The solution is stable. We haven't experienced any bugs or glitches."

More Ping Identity Platform pros

"It's a good tool. It's pretty straightforward."

"The tool has been very stable, in my experience. Also, I haven't faced any issues or problems with integration or connectivity."

"Other than it provides us with remote access, so it's fairly easy to install, fairly easy to set up, and provides us the ability to get into our corporate environment."

"It offers more platform support, like Apple, Android, and Microsoft."

"The two-factor authentication is most definitely valuable and moves us closer to being able to check off those important boxes for compliance."

"The product is useful for providing user access from an in-built office server as we follow the work-from-home model."

"The VPN we are using is good and working quite well."

"In this version 9.1, lots of changes are done for the dashboard, User Store etc."

More Symantec VIP Access Manager pros

Cons

"One significant challenge was ensuring smooth user migration during system upgrades in Ping."

"Ping Identity Platform must improve its UI since its management console is complicated."

"Sometimes, there are issues with its stability."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

"Notifications and monitoring are two areas with shortcomings in the solution that need improvement."

"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."

"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."

More Ping Identity Platform cons

"It is challenging to use when installing a new version."

"It gets out of sync with Active Directory or whatever it might be, whatever the authentication piece is on Active Directory, and they just reset it on the backend. I never have to contact the vendor."

"The gateway server is a RADIUS server, but it lacks the functionality of returning RADIUS attributes other than those that are required for the gateway to authenticate the users."

"Geofencing needs improvement."

"Every time that I have a new phone or computer, it takes a little longer to deploy it."

"In the next release, I would like the ability to work offline with remote access."

"I would like to see the solution meet the integration needs at our company...Improving the solution's integration feature would be beneficial."

"If they had dashboards or a report for managers or executives, then it would allow them to see the status and have it make sense to them."

More Symantec VIP Access Manager cons

Pricing and Cost Advice

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"The tool is quite affordable."

"Ping offers flexible pricing that's not standardized."

"Ping Identity Platform is not very expensive."

"Ping Identity Platform is not an expensive solution."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"The pricing is neither too expensive nor too cheap."

More Ping Identity Platform pricing and cost advice

"There are additional costs for maintenance."

"There is a one-time setup fee plus the licenses are provided as per the number of users. For SMS and voice calls, the costs are separate."

"I can say that the solution is worth the money."

"Licensing and pricing seems very fair."

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Computer Software Company

Manufacturing Company

Retailer

Computer Software Company

12%

Manufacturing Company

12%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	20

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

What do you like most about Symantec VIP Access Manager?

The product is useful for providing user access from an in-built office server as we follow the work-from-home model.

What needs improvement with Symantec VIP Access Manager?

The product's connection speed needs improvement. Sometimes, I need help connecting my mobile to the main office's system due to a version upgrade. It is challenging to use when installing a new ve...

What is your primary use case for Symantec VIP Access Manager?

We use the product to access a virtual computer, hosted by our IT sector while working remotely.

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Comparisons

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Compared 8% of the time

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Compared 10% of the time

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Product Reports

Ping Identity Platform

Download Ping Identity Platform product report

Symantec VIP Access Manager

Download Symantec VIP Access Manager product report

Also Known As

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Symantec VIP

Overview

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Ping Identity

Symantec VIP Access Manager is the next generation control platform that integrates Single Sign-On (SSO) with strong authentication, access control, and user management. It offers users and administrators control, convenience, and compliance for public and private cloud- based applications. Symantec VIP Access Manager solves cloud security problems using identity and/or context-based access control across multiple cloud applications. In the cloud, where a traditional enterprise perimeter doesn't exist, this solution fills the gap. Through Symantec VIP Access Manager, administrators can define policies that utilize the built-in user directory or existing identity management infrastructure to enforce security and compliance for applications without getting in the way of productivity. Symantec VIP Access Manager can also protect and consolidate access management for on-premise web applications. It also simplifies compliance auditing for cloud applications by consolidating logs across all applications it protects.

Broadcom

Sample Customers

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Maine Medical Center, Aria S.p.A

Ping Identity Platform vs. Symantec VIP Access Manager