No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Engineering Test Management vs Zephyr Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Engineering Test Manage...
Ranking in Test Management Tools
13th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Load Testing Tools (15th)
Zephyr Enterprise
Ranking in Test Management Tools
7th
Average Rating
7.6
Reviews Sentiment
5.6
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Test Management Tools category, the mindshare of IBM Engineering Test Management is 3.3%, up from 2.6% compared to the previous year. The mindshare of Zephyr Enterprise is 5.2%, down from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Mindshare Distribution
ProductMindshare (%)
Zephyr Enterprise5.2%
IBM Engineering Test Management3.3%
Other91.5%
Test Management Tools
 

Featured Reviews

HZ
Lead Systems Tester at Government of Ontario, Canada
Scalable and Stable solution with good integration function and support team
IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put all the test cases, and put all the build code for the shared location. And then rational that shared location means that RQM has access to the shared location. So, when we execute, if a test case is automated, we can run it from RQM. We need to have the environment ready for it to execute. Once we have that, then we can select the task case. So, by clicking on one button, the other environment is automatically plugged in. Then test results will be automatically transferred back to our RQM. So, in RQM, we can view it, and it is integrated. So we can run the test and the automation from RQM, and the test results will come back. Azure DevOps first test case is there, but then we tried to use Selenium to do half automation. Still, we realized that it wouldn't have the integration. We could do something in the pipeline, but it fires the Selenium test automation code. But then the test results won't be brought back or added to AzureDesk DevOps. That's something that I do hope that there can be another other system that can have this kind of integration. RQM can be improved because it's not related to our server and could be faster. We need to find out how much database storage is needed and keep increasing it. We heard that the latest version of RQM can clean up some old ones and give the same test result. But that one feature we are yet to use. It's a setting that we can set up, and then it goes automatically or gives me the choice to do it manually.
JM
Director - Quality Engineering at a financial services firm with 501-1,000 employees
Integration with tool streamlines test management but needs better exporting options
I use it for test management within Jira This tool boasts an incredibly user-friendly interface that integrates seamlessly with other Jira tools. I particularly appreciate its intuitive features for designing test plans, creating test cases, and executing test cycles. Some areas for improvement,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It allows user to add whichever widget (predefined) based on the need, and it has integration with CCM and RM to achieve traceability."
"RQM is something that we use everyday, so it has to be up and running, otherwise we would lose everything."
"The technical support has been pretty good."
"The most valuable feature is the RFT because it allows us to automate manual test cases."
"Latest features include versioning of testings which can be great when used for multiple releases of a product."
"Integration with the other professional tools is a very strong advantage so that we can have a traceability between the requirements and defects in Rational Team Concert."
"The product is very fast, very reliable as a solution, and well structured so you can customize it within your business workflows."
"The one feature that has not allowed us to switch to any other solution is the integration with functional testing."
"Now, we are getting consolidated reports in one place, we have all our metrics and repository together, and this is helpful."
"It has many features, but the main things that we need are the test cycles and integration with automation because we have automation for the web and mobile applications. We use it for test case management to run the test cases and get the results. At this moment, it is fulfilling our requirements. We are able to get the test execution report and the test pass and fail report. This summary is delivered to our management."
"Zephyr really improves the testing of the product on many levels - planning, test case creation, automation goals, test reporting, and verification of the testing."
"The solution does its job well."
"It has 90% of the basic features you need without having to pay a lot of extra money."
"Zephyr Enterprise is a stable solution."
"It has a very intuitive user experience."
"It has integration with test automation tools."
 

Cons

"Integration capabilities with other vendors' tools should improve."
"Overall, the solution is not user-friendly, and you need a very technical person on it in order to run it properly."
"I think it's fine from a performance perspective but usability is something that needs improvement."
"Mainly Quality Assurance and DevOps, but of course the whole company and management areas with more knowledge of quality and client success approach."
"For the CLM tools, IBM provides a good automatic setup, but on the WebSphere side, there is a lot of complex configuration to attend the services."
"Organizing the test cases is tedious. There is no mechanism to keep and maintain the test cases as hierarchy."
"RQM could be improved by adding a feature that allows test requirements to be selected when creating a task plan."
"Adding support for uploading a collection of test cases would be a helpful addition."
"We are looking for advanced support with integration to CI tools. This is something which Zephyr does not have today."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
"It's difficult to export the test cases in Zephyr, especially with screenshots or attachments, making sharing test cases not very easy."
"Additionally, they could improve the daily reporting. It does generate reports, but they are screen based reports."
"The only thing I have missed is an easy way to configure showing the latest execution results of all test cases linked in JIRA (story/epic), thus, receiving the state of a feature."
"Creating better default varieties of reporting would make the product much better and more popular."
"The reporting, and the ability to reorganize the test repository, which are a little stifling. There is definitely room for improvement there."
 

Pricing and Cost Advice

"Each license includes 12 months of customer support. A free 90-day trial of the software is also available."
"The licenses of these tools (the whole CLM package) is very costly as compared to other vendors' tools."
"DFS is more expensive than Zephyr. DFS is around $32 per person, whereas Zephyr is $10 per person. There is a major difference in the price, which is the main reason why we are trying to shift to Zephyr."
"It costs a couple of thousand dollars for a little more than 125 users, per month."
report
Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
892,487 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
22%
Financial Services Firm
14%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
22%
Computer Software Company
8%
University
6%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Zephyr Enterprise?
Some areas for improvement, include its export capabilities. Exporting test cases, especially those with screenshots or attachments, can be cumbersome, hindering easy sharing and scalability.
What advice do you have for others considering Zephyr Enterprise?
I would recommend it mainly for manual testing and test management. Within Zephyrscale, they also have automated testing, however, I would recommend it only for test management. The overall rating ...
 

Also Known As

IBM Rational Quality Manager, Rational Quality Manager
SmartBear Zephyr
 

Overview

 

Sample Customers

Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
Hyundai, Fujitsu, Google, David Jones, Burger King, Ingenico, Websense, Dow Jones, Harris, Saab
Find out what your peers are saying about IBM Engineering Test Management vs. Zephyr Enterprise and other solutions. Updated: April 2026.
892,487 professionals have used our research since 2012.