

IBM Engineering Test Management and TestRail both offer robust test management solutions. User reviews indicate that TestRail holds a slight advantage due to its user-friendly features and efficient deployment process.
Features: IBM Engineering Test Management is praised for its comprehensive integration capabilities, scalability, and suitability for large, complex projects. TestRail stands out for its intuitive navigation, ease of use, and powerful reporting features. Users find TestRail's feature set more accessible and practical for day-to-day operations.
Room for Improvement: IBM Engineering Test Management could improve in areas such as performance speed, interface modernization, and overall user experience. TestRail has feedback indicating needs for enhanced customization, better support for large datasets, and more flexible reporting options.
Ease of Deployment and Customer Service: IBM Engineering Test Management has a more complex deployment process that can be time-consuming, but users commend its robust customer support. TestRail is noted for its straightforward deployment, enabling faster adoption and integration. Customer service for TestRail, while competent, does not receive the same level of praise as IBM’s.
Pricing and ROI: IBM Engineering Test Management offers competitive pricing with good return on investment, particularly for large enterprises. TestRail's pricing is on the higher side but is considered justified given the feature set and usability. Users report higher satisfaction with the ROI for TestRail due to its efficiency and user-friendly nature, despite its cost.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
Just today we had a hiccup where it didn't want to integrate with Jira.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
It also doesn't have the analytics and dashboards that you need for large scale enterprise implementations, which is why it's not really scalable.
I have never experienced any issues with its scalability.
It has never had any issues.
I would say seven or an eight because sometimes there are hiccups in the interface with Jira, for example.
If you want to use TestRail for enterprise-level waterfall projects with traditional reporting and a lot of analytics, it's not good enough because the analytics, dashboards, and reporting are not really there.
I would appreciate AI features that help design test cases based on documented requirements.
It offers good value for money.
It significantly saves effort in managing test execution and managing all test cases.
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
The integration with Jira is good. I like that because it helps to show your test results and helps you to keep traceability between your user stories and your test results.
| Product | Market Share (%) |
|---|---|
| TestRail | 8.7% |
| IBM Engineering Test Management | 2.9% |
| Other | 88.4% |

| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 3 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
IBM Engineering Test Management (ETM), formerly known as IBM Rational® Quality Manager (RQM), is a business-driven software quality environment designed for collaborative and customizable test planning, workflow control, tracking, and metrics reporting. When integrated with IBM DevOps Test Embedded (Test Embedded), ETM allows users to create test environments and scripts, deploy and run tests, and view HTML reports. This integration enables the creation of ETM test environments linked to Test Embedded target deployment ports, the deployment and execution of Test Embedded tests through the ETM interface, and the mapping of ETM test scripts to Test Embedded test suites. Additionally, users can import test suites as ETM test scripts, build new ETM test cases, and view test results as HTML reports within ETM. The integration requires the Test Embedded adapter service to be running on the user's computer.
TestRail helps you manage and track your software testing efforts and organize your QA department. Its intuitive web-based user interface makes it easy to create test cases, manage test runs and coordinate your entire testing process.
Easily track and follow the status of individual tests, milestones and projects with dashboards and activity reports. Get real-time insights into your testing progress and boost productivity with personalized todo lists, filters and email notifications. Efficient test management, get started today!
We monitor all Test Management Tools reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.