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IBM Engineering Test Management vs TestRail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
IBM Engineering Test Management improves efficiency, reduces defects, integrates well with IBM software, enhancing workflow and providing cost savings.
Sentiment score
3.3
TestRail improved productivity, collaboration, and accuracy in test management, providing valuable reporting, integrations, and an intuitive interface for users.
Time-wise, it saves about fifteen to twenty percent compared to Excel, and money-wise, it's around ten percent.
Test Architect at Zest Consulting
 

Customer Service

Sentiment score
7.1
IBM Engineering Test Management's customer support is praised for responsiveness and effectiveness, with improvements in response times and satisfactory experiences.
Sentiment score
3.3
TestRail offers responsive support, but complex issues often require improved service, with users favoring self-service resources and community help.
I personally escalate Leapwork issues with the Leapwork support tech team, and they are very quick to solve problems.
Automation Test Engineer Il at a computer software company with 11-50 employees
Sometimes, you really need to speak to a person, and arranging such calls is not easy.
Test Architect at Zest Consulting
Just today we had a hiccup where it didn't want to integrate with Jira.
Release and Test Manager at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.7
IBM Engineering Test Management scales smoothly for large organizations with thousands of users and test cases, including automated ones.
Sentiment score
7.0
TestRail offers robust scalability and stability, handling varied team sizes effectively, though user monitoring improvements are noted.
When I started automation testing in my current company, we only had 10-20 automated test cases integrated with TestRail, but we gradually increased to 100, 200, 1000, and 2000 cases.
Automation Test Engineer Il at a computer software company with 11-50 employees
It also doesn't have the analytics and dashboards that you need for large scale enterprise implementations, which is why it's not really scalable.
Release and Test Manager at a consultancy with 11-50 employees
I have never experienced any issues with its scalability.
Test Architect at Zest Consulting
 

Stability Issues

Sentiment score
6.9
IBM Engineering Test Management is reliable and stable, with good performance but occasionally impacted by server configuration and database space issues.
Sentiment score
5.9
TestRail is highly praised for its stability, with users experiencing rare, quickly resolved issues and consistently rating it highly.
It has never had any issues.
Test Architect at Zest Consulting
I would say seven or an eight because sometimes there are hiccups in the interface with Jira, for example.
Release and Test Manager at a consultancy with 11-50 employees
 

Room For Improvement

IBM Engineering Test Management requires a user-friendly interface, enhanced usability, data handling, hierarchical structuring, and seamless integration with automated pipelines.
TestRail needs improvements in reporting, integration, user interface, defect management, API, technical support, pricing, and AI features.
If you want to use TestRail for enterprise-level waterfall projects with traditional reporting and a lot of analytics, it's not good enough because the analytics, dashboards, and reporting are not really there.
Release and Test Manager at a consultancy with 11-50 employees
I would appreciate AI features that help design test cases based on documented requirements.
Test Architect at Zest Consulting
 

Setup Cost

<p>IBM Engineering Test Management provides robust features and customization with flexible pricing, ideal for large enterprises needing comprehensive test management.</p>
Enterprise users have mixed views on TestRail's pricing, appreciating discounts and scalability despite recurring costs and no perpetual license.
 

Valuable Features

IBM Engineering Test Management is praised for fast, reliable customizable workflows, and robust integrations, particularly in testing and tracking functionality.
TestRail offers intuitive test management, effective integrations, and user-friendly features for efficient, cost-effective test execution and organization.
It significantly saves effort in managing test execution and managing all test cases.
Test Architect at Zest Consulting
The reporting capabilities and the simplicity of it make it user-friendly, as new users can easily understand the tool.
Automation Test Engineer Il at a computer software company with 11-50 employees
The integration with Jira is good. I like that because it helps to show your test results and helps you to keep traceability between your user stories and your test results.
Release and Test Manager at a consultancy with 11-50 employees
 

Categories and Ranking

IBM Engineering Test Manage...
Ranking in Test Management Tools
17th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
11
Ranking in other categories
Load Testing Tools (16th)
TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2025, in the Test Management Tools category, the mindshare of IBM Engineering Test Management is 2.9%, up from 2.6% compared to the previous year. The mindshare of TestRail is 8.7%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools Market Share Distribution
ProductMarket Share (%)
TestRail8.7%
IBM Engineering Test Management2.9%
Other88.4%
Test Management Tools
 

Featured Reviews

HZ
Lead Systems Tester at Government of Ontario, Canada
Scalable and Stable solution with good integration function and support team
IBM Rational has the RFT, which is rational functional testing. We do test automation with rational functional testing. So after we do that, we can put in all the code, then I can build it, then put all the test cases, and put all the build code for the shared location. And then rational that shared location means that RQM has access to the shared location. So, when we execute, if a test case is automated, we can run it from RQM. We need to have the environment ready for it to execute. Once we have that, then we can select the task case. So, by clicking on one button, the other environment is automatically plugged in. Then test results will be automatically transferred back to our RQM. So, in RQM, we can view it, and it is integrated. So we can run the test and the automation from RQM, and the test results will come back. Azure DevOps first test case is there, but then we tried to use Selenium to do half automation. Still, we realized that it wouldn't have the integration. We could do something in the pipeline, but it fires the Selenium test automation code. But then the test results won't be brought back or added to AzureDesk DevOps. That's something that I do hope that there can be another other system that can have this kind of integration. RQM can be improved because it's not related to our server and could be faster. We need to find out how much database storage is needed and keep increasing it. We heard that the latest version of RQM can clean up some old ones and give the same test result. But that one feature we are yet to use. It's a setting that we can set up, and then it goes automatically or gives me the choice to do it manually.
ChristineAnderssen - PeerSpot reviewer
Release and Test Manager at a consultancy with 11-50 employees
Provides quick test management for agile workflows but lacks customization for reporting and dashboards
The analytics and reporting capabilities in TestRail are not very extensive and tailorable. This doesn't make it very suitable for enterprise level programs. With OpenText, you have a lot of flexibility. I'm talking about the old version of ALM, the desktop client, which I used when it was still Micro Focus ALM. It has a tremendous ability to generate different types of reports. You can build different graphs, have Word document format, Excel format, or write your own Excel queries and incorporate that into your own reporting. TestRail has one type of format. If you want to generate a test summary report, there is basically only one format that you can use. You can't add your own components. You can choose which portions of your test results you want to include by selecting certain sections, but you don't have freedom to add and remove sections yourself. It's predefined and all that you can do is just take out the ones that you don't want. It is usable, but it's not tailorable, it's not configurable, it just gives you the bare minimum. It depends on what you use the tool for. If you want to use TestRail for enterprise-level waterfall projects with traditional reporting and a lot of analytics, it's not good enough because the analytics, dashboards, and reporting are not really there. However, if you use it for agile and you want quick and easy with very simple functionality, then it's very good because it's simple to use. For agile use cases, it's great and you don't need more than that. But if you are looking for an enterprise tool or waterfall project with large programs, even the enterprise version is not sufficient. There's no significant difference from the basic version. The only thing that you really get is the ability to have multiple project reporting, but the reporting itself is limited. There are no configurable dashboards. You can report across multiple projects, which is great, but the type of reports that you can run are limited to the current set of built-in reports. That's not good enough for enterprise level with multiple project and large programs. You want multiple reports across multiple projects and you want the tailorability and configurability of having dashboards and analytics, which TestRail is weak on for the enterprise level.
report
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Top Industries

By visitors reading reviews
Healthcare Company
25%
Manufacturing Company
14%
Financial Services Firm
14%
Government
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
8%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for TestRail by Gurock?
Pricing is reasonable for TestRail. It offers good value for money.
What needs improvement with TestRail by Gurock?
The analytics and reporting capabilities in TestRail are not very extensive and tailorable. This doesn't make it very suitable for enterprise level programs. With OpenText, you have a lot of flexib...
 

Also Known As

IBM Rational Quality Manager, Rational Quality Manager
TestRail by Gurock
 

Overview

 

Sample Customers

Ehrhardt, Cisco Systems, Anadolu Hayat Emeklilik, CareCore National, ItaÒ BBA, Barr
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about IBM Engineering Test Management vs. TestRail and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.