IBM ProtectTIER vs Infrascale Backup & Disaster Recovery comparison

IBM and Infrascale are both solutions in the Backup and Recovery category. IBM is ranked #66, while Infrascale is ranked #17 with an average rating of 8.6. IBM holds a 0.7% mindshare in BRS, compared to Infrascale’s 1.0% mindshare. Additionally, 60% of IBM users are willing to recommend the solution, compared to 93% of Infrascale users who would recommend it.

IBM ProtectTIER

Read 7 IBM ProtectTIER reviews

2,272 Views
1,772 Comparison Views

60% willing to recommend

Infrascale Backup & Disaste...

Read 22 Infrascale Backup & Disaster Recovery reviews

5,664 Views
3,059 Comparison Views

93% willing to recommend

IBM ProtectTIER

Infrascale Backup & Disaste...

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Executive SummaryUpdated on Jun 3, 2026

IBM ProtectTIER and Infrascale Backup & Disaster Recovery are competing products in the data protection landscape, with Infrascale gaining an advantage due to its comprehensive feature set and cloud integration capabilities, making it a preferred choice for technology buyers.

Features:IBM ProtectTIER offers efficient data deduplication, storage management, and reliable workload distribution across storage tiers, reducing the need for manual intervention. Infrascale Backup & Disaster Recovery excels in disaster recovery, centralized management, and critical server insurance, which allows seamless local or cloud failover.

Room for Improvement:IBM ProtectTIER could improve in simplifying deployment processes, reducing setup complexities, and lowering initial setup costs. Infrascale Backup & Disaster Recovery can enhance its interface for non-technical users, provide even faster integration options, and offer more flexibility in feature customization.

Ease of Deployment and Customer Service:Infrascale Backup & Disaster Recovery is known for straightforward deployment and robust customer support, offering a seamless setup experience. IBM ProtectTIER might involve more complexities during deployment, potentially leading to extended implementation times.

Pricing and ROI:IBM ProtectTIER may entail higher setup costs impacting initial ROI, whereas Infrascale Backup & Disaster Recovery provides competitive pricing aligned with extensive functionalities, enhancing ROI potential through cost-effective solutions.

To learn more, read our detailed IBM ProtectTIER vs. Infrascale Backup & Disaster Recovery Report (Updated: June 2026).

Buyer's Guide

IBM ProtectTIER vs. Infrascale Backup & Disaster Recovery

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM ProtectTIER

Ranking in Backup and Recovery

66th

Average Rating

7.2

Number of Reviews

Ranking in other categories

Deduplication Software (12th)

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

17th

Average Rating

8.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (12th), SaaS Backup (8th)

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.7%, up from 0.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.0%
IBM ProtectTIER	0.7%
Other	98.3%

Backup and Recovery

Featured Reviews

Avdhesh Garg

Technical Lead at a manufacturing company with 10,001+ employees

Provides a short-term backup, archive, and cataloging for 20,000 people in our organization

The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.

Read full review

Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the incremental backup."

"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."

"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."

"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."

"The solution is highly stable."

"The most valuable features are the self-service features and the ability to search the data."

"In terms of stability, I've found it to be very stable."

More IBM ProtectTIER pros

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"The program excels at recovering files and folders, both locally and in the cloud, and their team is extremely responsive, which is crucial for service delivery."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The initial setup was straightforward and we received support from the manufacturer."

"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

More Infrascale Backup & Disaster Recovery pros

Cons

"IBM ProtectTIER could improve by being more user-friendly."

"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."

"These days, we are thinking about pushing another solution because of the poor support from IBM."

"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."

"It is unmanageable. Support would be good."

"Setting up the system to work with legacy equipment is a bit complex at times."

"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"There could be some room for improvement in the on-premises hardware selection."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"This solution is very expensive."

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."

"We have a capacity-based license, which is managed centrally for all the sites of my company."

"IBM ProtectTIER is an expensive solution."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"I appreciate their pricing. We went for this solution for its pricing."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

21%

Manufacturing Company

16%

Financial Services Firm

11%

Comms Service Provider

10%

Construction Company

14%

Healthcare Company

12%

Financial Services Firm

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	3

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

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What needs improvement with Infrascale Platform?

While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...

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What is your primary use case for Infrascale Platform?

I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...

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Product Reports

Buyer's Guide

Deduplication Software

June 2026

Download IBM ProtectTIER product report

Buyer's Guide

Infrascale Backup & Disaster Recovery

June 2026

Infrascale Backup & Disaster Recovery report

Download Infrascale Backup & Disaster Recovery product report

Also Known As

No data available

Infrascale Platform

Overview

IBM ProtectTIER is designed for backup and recovery, providing efficient data management for IBM I Series environments. It offers valuable features like self-service, high adaptability, and data search capabilities.

IBM ProtectTIER stands out in environments requiring robust backup and recovery solutions, particularly suited for IBM I Series. Known for its efficiency in managing large volumes of data, it integrates a command-line interface, automatic workload distribution, and a virtual tape library. While highly functional, improvements in redundancy management, interface complexity, and user-friendliness are needed. It also faces challenges in integrating with legacy systems and ensuring fast backup speeds for substantial data loads.

What are the key features of IBM ProtectTIER?

Self-service: Empowers users to manage backups with ease.
Data Search: Facilitates quick retrieval of required data.
High Adaptability: Adjusts efficiently to data shrinkage needs.
Command-line Interface: Provides effective control over operations.
Incremental Backup: Ensures efficient data storage and saving resources.
Workload Movement: Automatically distributes tasks across storage tiers.
Virtual Tape Library: Configurable for multiple drives, enhancing capacity.

What benefits should users look for?

High Efficiency: Processes and catalogs millions of frames quickly.
Risk Reduction: Uses impressive raw capacity ratios to minimize risk.
Ease of Use: Offers capabilities that simplify backup and recovery tasks.

Organizations use IBM ProtectTIER to manage backup and recovery successfully, deploying it in physical and hybrid infrastructures. It supports short-term backup and archiving for internal IT within diverse deployment methods, accommodating thousands of users and multiple clients while securing database backups effectively.

IBM

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Buyer's Guide

IBM ProtectTIER vs. Infrascale Backup & Disaster Recovery

June 2026

Free Report: IBM ProtectTIER vs. Infrascale Backup & Disaster Recovery

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