We performed a comparison between IBM ProtectTIER and Infrascale Backup & Disaster Recovery based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The solution is highly stable."
"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The initial setup was straightforward and we received support from the manufacturer."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The backup for a large amount of data is slow."
"IBM ProtectTIER could improve by being more user-friendly."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
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IBM ProtectTIER is ranked 40th in Backup and Recovery Software with 3 reviews while Infrascale Backup & Disaster Recovery is ranked 16th in Backup and Recovery Software with 10 reviews. IBM ProtectTIER is rated 8.0, while Infrascale Backup & Disaster Recovery is rated 9.2. The top reviewer of IBM ProtectTIER writes "Provides a short-term backup, archive, and cataloging for 20,000 people in our organization ". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". IBM ProtectTIER is most compared with Dell PowerProtect DD (Data Domain), HPE StoreOnce, Rubrik, ExaGrid EX Series and IBM Spectrum Protect Plus, whereas Infrascale Backup & Disaster Recovery is most compared with Zerto, Commvault Complete Data Protection, Acronis Backup, Veeam Backup & Replication and Datto Cloud Continuity. See our IBM ProtectTIER vs. Infrascale Backup & Disaster Recovery report.
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