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IBM ProtectTIER vs Infrascale Backup & Disaster Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
67th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
Infrascale Backup & Disaste...
Ranking in Backup and Recovery
28th
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Cloud Backup (21st), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.6%, up from 0.1% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery0.8%
IBM ProtectTIER0.6%
Other98.6%
Backup and Recovery
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
Pavan Ingaleshwar - PeerSpot reviewer
Soc Analyst at ISECURION
Reliable backups have protected critical publishing data and support fast recovery under pressure
The best features Infrascale Backup & Disaster Recovery offers include centralized management, which makes it easy to review the backup status across the system, faster recovery, which is very useful when the business team needs urgent file restoration, and reliable backup scheduling options. Additionally, it provides disaster recovery that helps with continuity planning. In my experience, the faster recovery capability of Infrascale Backup & Disaster Recovery is the most valuable feature because a backup is only valuable when recovery is fast during pressure situations. Needing something to recover is critical during downtime, and we were under pressure when that happened. Therefore, I feel that faster recovery capability is very valuable. I believe it is very useful for mid-sized organizations, striking a good balance between functionality and manageability, making it a wise choice for them if they are considering backup and recovery solutions. Infrascale Backup & Disaster Recovery has made a positive impact on our organization through faster file restoration, which has helped us maintain better business continuity and confidence. It reduces risk during outages and downtime, provides better ransomware preparedness, decreases panic during storage or server issues, and improves operational resilience. The file restore time has improved around 40 to 50 percent, and backup monitoring has become much easier for me and my teammates. It reduces downtime impact during incidents and supports better auditing and real-time DR discussions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
"The most valuable features are the self-service features and the ability to search the data."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The most valuable features are the Self-Service, and the ability to search the data."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"The command-line interface is good."
"The most valuable feature is the incremental backup."
"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."
"The most valuable feature of this solution is that it is simple to use."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"Overall, I set it up, configured it, deployed it, and walked away from it; it just chugs away happily."
"The experience that we have had with this product is generally good."
"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."
"From a backup and disaster recovery perspective, it has been a night and day difference."
 

Cons

"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"IBM ProtectTIER could improve by being more user-friendly."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"The backup for a large amount of data is slow."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"IBM ProtectTIER could improve by being more user-friendly."
"The configuration wizards are still complex and hard to navigate."
"In terms of what I would like to see, it would be to make the solution available across multiple clouds."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"There could be some room for improvement in the on-premises hardware selection."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"In terms of overage, or outgrowing capacity with backups, I have an issue."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
 

Pricing and Cost Advice

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"Our licensing fees are billed every four months."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Construction Company
16%
Financial Services Firm
12%
Computer Software Company
8%
Construction Company
16%
Healthcare Company
15%
Financial Services Firm
11%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business18
Large Enterprise3
 

Questions from the Community

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What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.
 

Also Known As

No data available
Infrascale Platform
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Find out what your peers are saying about IBM ProtectTIER vs. Infrascale Backup & Disaster Recovery and other solutions. Updated: April 2026.
886,932 professionals have used our research since 2012.