IBM Business Automation Workflow vs WebRatio comparison

IBM and WebRatio are both solutions in the Business Process Management (BPM) category. IBM is ranked #12 with an average rating of 8.2, while WebRatio is ranked #50. IBM holds a 1.7% mindshare in BPM, compared to WebRatio’s 0.6% mindshare. Additionally, 84% of IBM users are willing to recommend the solution, compared to 50% of WebRatio users who would recommend it.

IBM Business Automation Wor...

Read 25 IBM Business Automation Workflow reviews

1,886 Views
1,886 Comparison Views

84% willing to recommend

WebRatio

Read 2 WebRatio reviews

367 Views
367 Comparison Views

50% willing to recommend

IBM Business Automation Wor...

WebRatio

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Executive SummaryUpdated on Dec 18, 2024

WebRatio and IBM Business Automation Workflow compete in business process automation. IBM Business Automation Workflow is favored due to its comprehensive features, despite its higher pricing.

Features: WebRatio includes a low-code development environment that reduces development time, allowing agility in model-driven development, speed, and simplicity. IBM Business Automation Workflow provides robust integration capabilities, advanced process management, scalability for complex workflows, and flexibility with powerful analytics.

Ease of Deployment and Customer Service: WebRatio offers quick and straightforward deployment, suitable for small to medium-sized implementations with responsive support. IBM Business Automation Workflow involves a complex deployment process, suitable for large enterprise environments, backed by comprehensive documentation and reliable support.

Pricing and ROI: WebRatio provides a lower initial setup cost, resulting in rapid time-to-value and favorable ROI, especially for smaller projects. IBM Business Automation Workflow requires a higher initial investment but delivers significant long-term ROI, particularly in large-scale applications with complex requirements due to its extensive automation and integration capabilities.

To learn more, read our detailed IBM Business Automation Workflow vs. WebRatio Report (Updated: December 2025).

Buyer's Guide

IBM Business Automation Workflow vs. WebRatio

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Business Automation Wor...

Ranking in Business Process Management (BPM)

12th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

WebRatio

Ranking in Business Process Management (BPM)

50th

Average Rating

7.0

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.7%, down from 2.1% compared to the previous year. The mindshare of WebRatio is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
IBM Business Automation Workflow	1.7%
WebRatio	0.6%
Other	97.7%

Business Process Management (BPM)

Featured Reviews

Ateeq Rehman

Unit Head System Implementor at Allied Bank Limited

Customizable features empower seamless workflow automation

The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

Read full review

reviewer1485573

IT Services Consultant at a consultancy with self employed

Little coding needed and speeds development time but lacks documentation

The maintenance aspect is too heavy. Moving from one version to the other made the solution change, and not in a way that we liked. Typically there are documents about the release of new versions and a set of activities required to migrate from one to the other. This time, it was very messy. There were issues surrounding the management of the release. This could potentially be due to the fact that WebRation, in the past, had started to make some choices regarding the framework and architecture that were changed later. In the past, we'd use a strategy as the environment, as an architectural pattern for the application. Now, it's moving more on the spring framework and this initiated some change that obviously had an impact on our application. It's caused a problem with maintenance. The solution seems to have changed its approach. Now, it's more related to a federative application environment in a monolithic aspect. While the solution was interesting at one point, everything is moving towards the cloud. WebRatio should be moving also in the web approach. Currently, you have to install an environment inside the desktop. The future is the cloud. Normally with a low code environment, there is a VPN notation - maybe a WebML or FML notation. If they can move in to have an environment that has a running machine at the end, it would be great. Obviously, some components on the server-side should be deliberate. Normally it's the model you control that's step-by-step and has a very simple flow. In the digital environment, in the organization, the process is more complex. The quality of the documentation and the community surrounding the product are poor. They need to give users more documentation and build up the surrounding community. As it isn't a well-known product, it's hard to find professionals to work with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."

"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."

"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."

"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."

"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."

"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."

"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."

"The business process modeling is the most valuable feature."

More IBM Business Automation Workflow pros

"The initial setup isn't too complex."

Cons

"The main areas which need improvement are specifically around reporting and analytics."

"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."

"In terms of improvement, it could be less complex."

"The initial setup is actually a really complicated process."

"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."

"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."

"Requires a lot of customization code writing which could be reduced."

"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."

More IBM Business Automation Workflow cons

"The maintenance aspect is too heavy."

Pricing and Cost Advice

"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."

"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."

"Our license is on a three-year term."

"The solution has saved us time."

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

"The product is expensive."

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."

"Licensing varies by use-case."

More IBM Business Automation Workflow pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

31%

Computer Software Company

Insurance Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	16

No data available

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

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What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.

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What needs improvement with IBM Business Automation Workflow?

Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial. Additionally, the user interface could be more visually appealin...

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Comparisons

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Compared 19% of the time

IBM BPM vs IBM Business Automation Workflow

Compared 15% of the time

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Compared 8% of the time

Pega Platform vs IBM Business Automation Workflow

Compared 8% of the time

Appian vs IBM Business Automation Workflow

Compared 7% of the time

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Bizagi vs WebRatio

Compared 38% of the time

ADONIS vs WebRatio

Compared 33% of the time

Bonita vs WebRatio

Compared 29% of the time

More WebRatio Competitors

Product Reports

Buyer's Guide

IBM Business Automation Workflow

January 2026

Download IBM Business Automation Workflow product report

Buyer's Guide

Business Process Management (BPM)

January 2026

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Also Known As

Business Automation Workflow

No data available

Overview

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

IBM

In WebRatio we have been nurturing a true passion for developing enterprise-class software that exponentially increases the productivity and agility of our customers.

WebRatio

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

Unicredit Leasing, Acer, Gruppo Torinese Transporti, A2A, SET Distribuzone, Dolomiti Energia, AIM Gruppo, IFC CNA_ Amsa

Buyer's Guide

IBM Business Automation Workflow vs. WebRatio

December 2025

Free Report: IBM Business Automation Workflow vs. WebRatio

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