IBM Business Automation Workflow vs WebRatio comparison

IBM and WebRatio are both solutions in the Business Process Management (BPM) category. IBM is ranked #13 with an average rating of 7.8, while WebRatio is ranked #55. IBM holds a 1.9% mindshare in BPM, compared to WebRatio’s 0.3% mindshare. Additionally, 84% of IBM users are willing to recommend the solution, compared to 50% of WebRatio users who would recommend it.

IBM Business Automation Wor...

Read 25 IBM Business Automation Workflow reviews

1,883 Views
1,864 Comparison Views

84% willing to recommend

WebRatio

Read 2 WebRatio reviews

203 Views
201 Comparison Views

50% willing to recommend

IBM Business Automation Wor...

WebRatio

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Executive SummaryUpdated on Dec 18, 2024

WebRatio and IBM Business Automation Workflow compete in business process automation. IBM Business Automation Workflow is favored due to its comprehensive features, despite its higher pricing.

Features: WebRatio includes a low-code development environment that reduces development time, allowing agility in model-driven development, speed, and simplicity. IBM Business Automation Workflow provides robust integration capabilities, advanced process management, scalability for complex workflows, and flexibility with powerful analytics.

Ease of Deployment and Customer Service: WebRatio offers quick and straightforward deployment, suitable for small to medium-sized implementations with responsive support. IBM Business Automation Workflow involves a complex deployment process, suitable for large enterprise environments, backed by comprehensive documentation and reliable support.

Pricing and ROI: WebRatio provides a lower initial setup cost, resulting in rapid time-to-value and favorable ROI, especially for smaller projects. IBM Business Automation Workflow requires a higher initial investment but delivers significant long-term ROI, particularly in large-scale applications with complex requirements due to its extensive automation and integration capabilities.

To learn more, read our detailed IBM Business Automation Workflow vs. WebRatio Report (Updated: September 2025).

Buyer's Guide

IBM Business Automation Workflow vs. WebRatio

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Business Automation Wor...

Ranking in Business Process Management (BPM)

13th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

WebRatio

Ranking in Business Process Management (BPM)

55th

Average Rating

7.0

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.9%, down from 2.3% compared to the previous year. The mindshare of WebRatio is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
IBM Business Automation Workflow	1.9%
WebRatio	0.3%
Other	97.8%

Business Process Management (BPM)

Featured Reviews

Ateeq Rehman

Unit Head System Implementor at Allied Bank Limited

Customizable features empower seamless workflow automation

The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

Read full review

reviewer1485573

IT Services Consultant at a consultancy with self employed

Little coding needed and speeds development time but lacks documentation

The maintenance aspect is too heavy. Moving from one version to the other made the solution change, and not in a way that we liked. Typically there are documents about the release of new versions and a set of activities required to migrate from one to the other. This time, it was very messy. There were issues surrounding the management of the release. This could potentially be due to the fact that WebRation, in the past, had started to make some choices regarding the framework and architecture that were changed later. In the past, we'd use a strategy as the environment, as an architectural pattern for the application. Now, it's moving more on the spring framework and this initiated some change that obviously had an impact on our application. It's caused a problem with maintenance. The solution seems to have changed its approach. Now, it's more related to a federative application environment in a monolithic aspect. While the solution was interesting at one point, everything is moving towards the cloud. WebRatio should be moving also in the web approach. Currently, you have to install an environment inside the desktop. The future is the cloud. Normally with a low code environment, there is a VPN notation - maybe a WebML or FML notation. If they can move in to have an environment that has a running machine at the end, it would be great. Obviously, some components on the server-side should be deliberate. Normally it's the model you control that's step-by-step and has a very simple flow. In the digital environment, in the organization, the process is more complex. The quality of the documentation and the community surrounding the product are poor. They need to give users more documentation and build up the surrounding community. As it isn't a well-known product, it's hard to find professionals to work with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."

"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."

"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."

"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."

"The most important aspect is that it helped us focus on the business process perspective."

"This product is tightly integrated with the RPA automation process."

"Its interface is well-designed and user-friendly"

"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."

More IBM Business Automation Workflow pros

"The initial setup isn't too complex."

Cons

"The development UI is sometimes a little slow."

"Requires a lot of customization code writing which could be reduced."

"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."

"IBM Business Automation Workflow could improve the integration."

"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."

"The UI of the solution is not good. They should work to update the solution and make it better and fresher."

"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."

"The monitoring features must be improved."

More IBM Business Automation Workflow cons

"The maintenance aspect is too heavy."

Pricing and Cost Advice

"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."

"Licensing varies by use-case."

"When you compare with Laserfiche and M-Files, IBM is expensive."

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

"While it can be quite costly, it offers significant benefits for users."

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."

"The product is expensive."

"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."

More IBM Business Automation Workflow pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

32%

Computer Software Company

Manufacturing Company

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	16

No data available

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

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What do you like most about IBM Business Automation Workflow?

It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.

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What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.

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Comparisons

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Compared 30% of the time

IBM BPM vs IBM Business Automation Workflow

Compared 22% of the time

Apache Airflow vs IBM Business Automation Workflow

Compared 11% of the time

Appian vs IBM Business Automation Workflow

Compared 8% of the time

Pega Platform vs IBM Business Automation Workflow

Compared 7% of the time

More IBM Business Automation Workflow Competitors

Bonita vs WebRatio

Compared 100% of the time

More WebRatio Competitors

Product Reports

Buyer's Guide

IBM Business Automation Workflow

September 2025

Download IBM Business Automation Workflow product report

Buyer's Guide

Business Process Management (BPM)

August 2025

Download WebRatio product report

Also Known As

Business Automation Workflow

No data available

Overview

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

IBM

In WebRatio we have been nurturing a true passion for developing enterprise-class software that exponentially increases the productivity and agility of our customers.

WebRatio

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

Unicredit Leasing, Acer, Gruppo Torinese Transporti, A2A, SET Distribuzone, Dolomiti Energia, AIM Gruppo, IFC CNA_ Amsa

Buyer's Guide

IBM Business Automation Workflow vs. WebRatio

September 2025

Free Report: IBM Business Automation Workflow vs. WebRatio

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