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IBM Business Automation Workflow vs Ultimus Adaptive Business Process Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
Ultimus Adaptive Business P...
Ranking in Business Process Management (BPM)
46th
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.3%, down from 2.2% compared to the previous year. The mindshare of Ultimus Adaptive Business Process Management is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.3%
Ultimus Adaptive Business Process Management0.8%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.
PS
Especialista en bases de datos at Banco de Desarrollo del Ecuador
Integrates well and helpful support
Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation. We have developed several processes here in the company, such as requests for change, request development, and buying processes. The tool allows you to modify the business rules without the need to modify the source code, the administrator can move the process one step to another without needing to be implemented in the logic of the automation, this can be done from the administration console Or with the integration EIK, there is a wide number of options for the administrator who gives you great flexibility in your administration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Automation will help them to improve their efficiency for any case resolution and improve the customer experience."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"This is a stable solution that we have been able to use as a distributed system."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"No matter what somebody's technical experience level is, the tool can start adding value immediately."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company, and the tool allows you to modify the business rules without the need to modify the source code, giving great flexibility in administration."
"Ultimus Adaptive Business Process Management has good integration with all the other tools we have been using in our company. We use the data that other tools provide in our implementation."
"Development is easy on the Ultimus platform."
"Development is easy on the Ultimus platform."
 

Cons

"There are several areas where improvements could be made including with engagement of OCR capabilities. We currently need to write a lot of customization code and I think if that could be reduced it would improve performance."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"The main areas which need improvement are specifically around reporting and analytics."
"Improvements could be made in debugging and troubleshooting."
"The initial setup is actually a really complicated process."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"IBM Business Automation Workflow could improve the integration."
"The tool does not save the reprocessing of the steps, this has to be done with own implementations, stores the whole story of a process instance but in a non-processable format for statistics without doing prior job."
"We are looking for a feature that can resign and move the process from one step to another step."
"Ultimus is not good at handling cash transactions. They should add a mobile application in the next release."
"Ultimus is not good at handling cash transactions."
 

Pricing and Cost Advice

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"The product is expensive."
"While it can be quite costly, it offers significant benefits for users."
"Our license is on a three-year term."
"Licensing varies by use-case."
"Ultimus could stand to lower the price. Other tools are cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
27%
Construction Company
7%
Insurance Company
6%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
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Also Known As

Business Automation Workflow
No data available
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Ministry of Education Oman, Perdue Farms, MEG Energy Corp., The National and University Library, Unilever
Find out what your peers are saying about IBM Business Automation Workflow vs. Ultimus Adaptive Business Process Management and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.