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Hyland RPA vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland RPA
Ranking in Business Orchestration and Automation Technologies
32nd
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
Robotic Process Automation (RPA) (48th)
Zapier
Ranking in Business Orchestration and Automation Technologies
20th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Data Integration (27th), Cloud Data Integration (14th), AI Software Development (16th)
 

Mindshare comparison

As of April 2026, in the Business Orchestration and Automation Technologies category, the mindshare of Hyland RPA is 0.6%, up from 0.3% compared to the previous year. The mindshare of Zapier is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Orchestration and Automation Technologies Mindshare Distribution
ProductMindshare (%)
Zapier0.8%
Hyland RPA0.6%
Other98.6%
Business Orchestration and Automation Technologies
 

Featured Reviews

reviewer1638135 - PeerSpot reviewer
Works at a tech services company with 201-500 employees
A scalable solution which is easy to install and use
I do not use the solution personally as I am not the end-user. It is merely one of the solutions that we offer to our customers. We act as consultants, solution providers. We have around 60 customers who are using the solution. I would, for sure, recommend the solution to others. I consider the profile of the project to be quite good at the moment. I rate Another Monday as a nine out of ten.
MI
Go High Level Manager at Virtual Worker Now
Automation expertise grows and enhances global collaboration
The most valuable aspect is the ability to integrate with over 20,000 applications, which is a superior feature compared to Make.com that has limited applications access. I use multi-step automation workflows in my tasks, which increases productivity and efficiency. The features such as if-else conditions allow for different branches in automation, making the automation more productive. I utilized conditional logic, text parsing, and formatting. My experience with these advanced features has been excellent. For instance, I once pushed data from Zapier to GoHighLevel while checking the date, and based on that date, I created automation in GoHighLevel that involved various branches, effectively creating a loop. Remote access to Zapier's automated workflows and cloud integration is beneficial. I use cloud services such as Google Drive and Dropbox within Zapier. The remote capabilities are advantageous, allowing us to provide services from Pakistan for businesses based in the USA, reducing company expenses when hiring employees from the USA. The ability to work remotely globally through Zapier is a significant opportunity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is very quick."
"The solution is very easy to use."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"The product's initial setup phase was very easy."
"I recommend Zapier because there is demand and it is easy to use."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"I like the ability to connect one system to another, whereas that wasn’t previously possible without a custom integration."
"The most valuable aspect of this solution is that it is very intuitive and has a very flat learning curve."
"The included actions that satisfy our requirements are very useful."
"Zapier has automated so many of our back-end systems, saving us hours each day in reconciliation and data flow."
 

Cons

"The solution should come with language customization, which would simplify its use for our customers."
"The solution should come with language customization, which would simplify its use for our customers."
"It can be challenging to get timely responses as they typically answer questions after a long period, sometimes taking up to a month to respond."
"The technical support is low."
"I think the history of "zaps" could be improved."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"The Google Analytics integrations (especially the Facebook Lead Forms to Google Analytics) HubSpot, that leads to Android phone integration"
"Occasionally, there are instances where it seems like actions that should have triggered a Zap did not trigger it."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"Zapier is good for small businesses, but it’s not reliable enough for large enterprise businesses where you need to automate business critical services."
 

Pricing and Cost Advice

"There is no licensing fee for our customers."
"The price of Zapier is approximately $75 monthly."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"It's very affordable."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"The product is reasonably priced."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
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Top Industries

By visitors reading reviews
Media Company
12%
Manufacturing Company
12%
Construction Company
10%
Financial Services Firm
10%
Construction Company
16%
Comms Service Provider
8%
University
8%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
In my opinion, what could be improved in Zapier is its UI, which operates as a one-line system. Compared to Make.com and other tools that have a drag-and-drop system, this is lacking. If the scenar...
What is your primary use case for Zapier?
I used three tools: Make.com, Zapier, and nEn nEight nEight n for my use cases. I created automation for social media integration, CRM integration, AI agents, e-commerce automation, finance automat...
 

Comparisons

 

Also Known As

Another Monday
No data available
 

Overview

 

Sample Customers

ING, Vodafone, T-Mobile, Billbox
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about UiPath, Automation Anywhere, Camunda and others in Business Orchestration and Automation Technologies. Updated: March 2026.
885,728 professionals have used our research since 2012.