No more typing reviews! Try our Samantha, our new voice AI agent.

HCL Sametime vs Zoom Workplace Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Sametime
Ranking in Virtual Meetings
25th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Zoom Workplace Business
Ranking in Virtual Meetings
1st
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
234
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Virtual Meetings category, the mindshare of HCL Sametime is 1.6%, up from 0.5% compared to the previous year. The mindshare of Zoom Workplace Business is 7.5%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
Zoom Workplace Business7.5%
HCL Sametime1.6%
Other90.9%
Virtual Meetings
 

Featured Reviews

Bogdan Chechlowski - PeerSpot reviewer
Kierownik Biura Informatyki at EIB SA
Stable product, communicate very fast and allows to see who's online in the office or work environment
It was used for communication through text messages, primarily Being able to see who was online and communicate very fast was a good feature.  The security was quite good. However, when we tried to implement it for email at a high level, we had to use another solution, FortiMail Gateway. I view…
Yifate Yusuf - PeerSpot reviewer
Team Lead at GE
Unified communication has transformed our collaboration and consistently boosts project delivery
The best features Zoom Workplace Business offers include screen sharing, clear video and audio, online meetings, large-scale events, call management, mobile apps, unified communication platform, and collaboration. The feature I find myself using the most is an AI-powered collaboration platform that is used to streamline communication, increase employee engagement, optimize in-person time, and improve productivity. The screen sharing is very effective and a helpful tool where we are able to screen share with our colleagues and discuss different tasks and project management ideas. Collaboration has become very efficient, and remote working has also become efficient and prevalent in my organization. We have been able to save a lot of time using Zoom Workplace Business. It has been a game-changer. Zoom Workplace Business elevates the experience with Zoom AI Companion included at no additional cost. It is designed to help employees be more productive, collaborate better, enhance their skills, and unlock time savings.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Audio and video calls provide faster communication than chat."
"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"The security was quite good."
"A very good communication and real-time collaboration software, it is simple, fast, reliable, keeps history and the best feature of all is its intelligence."
"This solution saves time and cost in communicating with team members, streamlines tasks in my organization by encouraging us to chat directly with the relevant person, and strengthens professional relationships through increased communication among peers."
"The grid view option is great, as you get to see everyone who is in the video conference at the same time."
"I have found Zoom to have all the functions that I need, and the solution is easy to use."
"There are lots of great features available to every user."
"Zoom is pretty safe and secure."
"The platform has a solid feature for scheduling short meetings worth 30 minutes."
"One of the most valuable features is the user interface, and with every new update, they introduce new useful features."
"The best features of Zoom include its ease of use due to an intuitive interface, which makes it suitable for both personal and professional use."
"I recommend Zoom for its ability to host webinars and collaborative tools."
 

Cons

"The interface is too colorful and looks like Windows XP."
"It lacks some features compared to modern solutions. For example, it doesn't allow sending screenshots or other files."
"The webinar should be integrated into Sametime for a larger number of participants."
"It seems that the software might in the future, support the software telephony exchange but at the current time, it is not doing that and because of that one key feature of real-time communication is missing from it."
"Sametime hangs sometimes and therefore needs to get restarted."
"Sometimes I talk a bit low pitched and the other person cannot hear me. I'm guessing the noise suppression detects my voice as background noise instead of my actual voice."
"The security of the solution could improve."
"The stability of Zoom could be improved. I would rate its stability as a seven out of ten."
"When the firewall is turned on, there have been issues with congestion that affects performance."
"Zoom's audio quality could be improved. I feel like Teams is more reliable because sometimes the audio is patchy on Zoom, whereas I've never had a problem with Teams."
"Lacks an indicator on chat to show that a message has been read."
"The interface could be more user friendly."
"Zoom could use more background options."
 

Pricing and Cost Advice

Information not available
"I use Zoom's free version."
"I am using the free version of the solution. However, it has a time limit of 45 minutes for meetings. We do not have meetings longer than 45 minutes, it is fine for us."
"My company is using the paid version of Zoom."
"We purchased a license for Zoom."
"The version I am using of Zoom is free."
"Zoom is available with an open license that can support meetings of up to 40 minutes."
"We use the free version of the product. We utilize it only three to four times a month."
"Zoom is free."
report
Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
12%
Financial Services Firm
10%
Performing Arts
9%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business102
Midsize Enterprise33
Large Enterprise108
 

Questions from the Community

Ask a question
Earn 20 points
LucidChart vs LucidSpark for brainstorming sessions over Zoom
Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...
What is your experience regarding pricing and costs for Zoom?
I cannot say anything about pricing, setup costs, and licensing of Zoom Workplace Business since it is handled globally for us.
What needs improvement with Zoom?
I would like the price to be a bit lower. Besides pricing, there are no other points I would like to see improved.
 

Also Known As

Lotus Sametime, IBM Lotus Sametime
No data available
 

Overview

 

Sample Customers

Connect2Cloud, Superior Group, Daifuku Co. Ltd., Seaward, The City of Fort Worth, Christian Brothers Services, Berlitz, Deutsche Notes User Group, Danske Fysioterapeuter, Slumberland, La Vacanza, Rheinmetall AG
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Find out what your peers are saying about HCL Sametime vs. Zoom Workplace Business and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.