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HCL Digital Commerce vs SAP Hybris Commerce comparison

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Featured Review
Find out what your peers are saying about SAP, Salesforce, Adobe and others in eCommerce Platforms. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable solution is that it allows you to adapt it according to the customer's needs."

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"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it.""We have found the B2B, B2C and D2C very valuable.""Hybris offers a platform designed for speed.""SAP Hybris provides us with all of the e-commerce features that a client could need.""Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software.""I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."

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Cons
"The product catalog is an area that needs improvement."

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"Like every other SAP solution, it is very heavy. Also, the transition to the cloud is not very smooth because it is not really a SaaS solution. The upgrades are also not as smooth as you would expect from a complete cloud solution. It should have a product recommendation feature as well as a promotional feature. It should also have more personalizations.""They have just started to work with the cloud, but they only support Microsoft Azure.""The stack needs to be improved; they need to start using more new technologies.""In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved.""They could include additional types of payment implementations. Right now they are just providing CyberSourse.""Hybris is not currently using microservices."

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Pricing and Cost Advice
  • "For our companies and our users, the price is quite high."
  • More HCL Digital Commerce Pricing and Cost Advice →

  • "SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."
  • "The price is too high."
  • "This is an expensive solution."
  • More SAP Hybris Commerce Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable solution is that it allows you to adapt it according to the customer's needs.
    Top Answer: 
    For our companies and our users, the price is quite high. They are looking for other solutions.
    Top Answer: 
    The product catalog is an area that needs improvement. It is forcing us to look and test other solutions. For example, when the customer has already implemented SAP and they want to get more from the… more »
    Top Answer: 
    SAP Hybris provides us with all of the e-commerce features that a client could need.
    Top Answer: 
    The stack needs to be improved; they need to start using more new technologies. Technically we're still using GSP tags and GSL which are old technologies. Now, SAP Hybris has a new project called… more »
    Top Answer: 
    There are multiple use cases. I work with multiple clients, and each client has multiple use cases. My clients are mostly B2B and B2C clients and they are all involved in different areas of business… more »
    Ranking
    13th
    out of 49 in eCommerce Platforms
    Views
    695
    Comparisons
    477
    Reviews
    0
    Average Words per Review
    369
    Rating
    N/A
    1st
    out of 49 in eCommerce Platforms
    Views
    3,396
    Comparisons
    2,132
    Reviews
    5
    Average Words per Review
    1,045
    Rating
    8.2
    Comparisons
    Also Known As
    IBM Digital Commerce, IBM WebSphere Commerce
    SAP Hybris, Hybris
    Learn More
    Overview
    IBM Digital Commerce provides advanced commerce capabilities to help you quickly and easily create an engaging brand experience across every customer touch point. Using IBM, you can improve your business with personalized customer engagement, optimized shopping and order management and fulfillment across channels. This helps you accelerate time to market, improve customer engagement and drive revenue growth.
    hybris provides a complete multichannel commerce software solution that integrates product content, commerce operations, and the extended channel to help businesses create a unified and seamless experience for their customers from online, to in-store, to mobile and beyond.
    Offer
    Learn more about HCL Digital Commerce
    Learn more about SAP Hybris Commerce
    Sample Customers
    CEWE, J.J. Keller, Shop.ca, 360training.com, Bon-Ton, HH Gregg, Dahl Sverige AB, Terranova, Lindt
    NHS 24
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider25%
    Energy/Utilities Company8%
    Media Company7%
    VISITORS READING REVIEWS
    Computer Software Company32%
    Comms Service Provider22%
    Retailer6%
    Energy/Utilities Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business44%
    Large Enterprise56%
    Find out what your peers are saying about SAP, Salesforce, Adobe and others in eCommerce Platforms. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    HCL Digital Commerce is ranked 13th in eCommerce Platforms with 1 review while SAP Hybris Commerce is ranked 1st in eCommerce Platforms with 6 reviews. HCL Digital Commerce is rated 0.0, while SAP Hybris Commerce is rated 8.4. The top reviewer of HCL Digital Commerce writes "Adaptable, stable with good support, but the integration needs improvement". On the other hand, the top reviewer of SAP Hybris Commerce writes "Powerful and agile end-to-end solution". HCL Digital Commerce is most compared with Magento, Salesforce Commerce Cloud, Oracle ATG and Shopify, whereas SAP Hybris Commerce is most compared with Oracle ATG, Magento, Salesforce Commerce Cloud, Shopify and Oracle Commerce Cloud.

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    We monitor all eCommerce Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.