We performed a comparison between HCL Digital Commerce and SAP Hybris Commerce based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Has all the modules needed for an order management solution."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"The tool supports multiple currencies."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"SAP Hybris provides us with all of the e-commerce features that a client could need."
"We have found the B2B, B2C and D2C very valuable."
"The tool has good performance."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The product catalog is an area that needs improvement."
"Lacks option to purchase individual modules."
"They have just started to work with the cloud, but they only support Microsoft Azure."
"The stack needs to be improved; they need to start using more new technologies."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"We would like to be able to easily add functionality to the CMS, such as instant messaging. This would make is much more usable, especially in B2C scenarios."
"The learning curve is high."
"The WCS management or content management is not that great."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 5 reviews while SAP Hybris Commerce is ranked 2nd in eCommerce Platforms with 18 reviews. HCL Digital Commerce is rated 8.6, while SAP Hybris Commerce is rated 8.0. The top reviewer of HCL Digital Commerce writes "A mature and easily customizable product with a lot of features". On the other hand, the top reviewer of SAP Hybris Commerce writes "A scalable tool that can be integrated with any platform ". HCL Digital Commerce is most compared with Salesforce Commerce Cloud, Adobe Commerce, Bigcommerce, Oracle ATG and Shopify, whereas SAP Hybris Commerce is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Oracle Commerce Cloud. See our HCL Digital Commerce vs. SAP Hybris Commerce report.
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