We performed a comparison between HCL Digital Commerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I haven't faced any issues with the product's stability."
"Has all the modules needed for an order management solution."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"It is a very flexible solution."
"The conversion of opportunities and leads to accounts is one of the most valuable features."
"The filters are very useful, and easy to customize. it's very easy to operate."
"I have found the list creation and dashboard customization features valuable."
"The solution is quite stable."
"The ease of customization is valuable."
"Not having to worry about maintaining one's own infrastructure."
"The implementation team can customise the implementation to customer needs."
"Lacks option to purchase individual modules."
"The product catalog is an area that needs improvement."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"There is space to have better communication with other kinds of platforms."
"There could be more product integration in the ERP space."
"It is similar to ATG, but some features can be exchanged between the 2."
"The solution is expensive."
"Salesforce's technical support is not as good as Elastic Path."
"We would like more interaction from Salesforce about new versions."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. HCL Digital Commerce is rated 6.8, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of HCL Digital Commerce writes " Needs improvement in the area of integration and should offer better adaptability to new environments". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". HCL Digital Commerce is most compared with SAP Hybris Commerce, Adobe Commerce, Bigcommerce and Oracle ATG, whereas Salesforce Commerce Cloud is most compared with SAP Hybris Commerce, Adobe Commerce, Oracle ATG, Shopify and Sana Commerce. See our HCL Digital Commerce vs. Salesforce Commerce Cloud report.
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