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Google Workspace vs Superhuman comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Workspace
Ranking in Email Applications
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
Wireless Email (1st), Cloud Storage (8th), Content Collaboration Platforms (2nd)
Superhuman
Ranking in Email Applications
15th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Email Applications category, the mindshare of Google Workspace is 17.7%, down from 18.9% compared to the previous year. The mindshare of Superhuman is 2.5%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications Mindshare Distribution
ProductMindshare (%)
Google Workspace17.7%
Superhuman2.5%
Other79.8%
Email Applications
 

Featured Reviews

Hikmah Hikmah - PeerSpot reviewer
Brand Protection Analyst at Corsearch
Collaborative tools have improved team communication and file organization across projects
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view in the browser. Most of it does not have stable connection because it is based on web view. It would be great if Google Workspace had its own application built into the PC or a desktop application. The operation is a bit different from Microsoft, which makes it difficult for me. For example, with Microsoft, we could easily access the shared mailbox with one URL and have access to it. With Google Workspace, we have to set it up by ourselves inside our own mailbox, which is a bit difficult because of how it operates differently. I think it can be improved more. Currently, guidelines are just in the form of a document that we can read by ourselves. It would be really helpful if the guidelines themselves were built into the environment itself. Since Google Workspace is in web view, maybe that would be possible. That would be more helpful than just reading a document.
Siddharth Mallya - PeerSpot reviewer
Strategic Alliances and Business Development at Onnivation
Email triage solution that actions and handles emails based on preferences
Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs. Superhuman is also a phone app, which is available only on DiOS right now. Because it's not available on Android, you have to use Gmail for your phone, and use Superhuman for your desktop. The search feature could be improved. Currently, Gmail search is a lot more robust because you can filter results based on your requirements. Superhuman does not offer this way of searching which can make emails difficult to find.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers better information and dashboard reports and customization activities."
"It's simple and easy to get working and started."
"I have found the solution to be pretty stable."
"The features of Google Workspace that significantly improve our work include real-time collaboration on documents, dynamic email for easy suggestions and approvals, integration with BigQuery for data analysis, seamless document sharing and storage in Google Drive, and advanced calendaring capabilities."
"Overall, gmail is the best form of email out there."
"It's secure. It offers data security and user privacy. I use it for personal purposes. The interface is okay, and it's easy to use."
"They are always ahead of the competition, there is not much to improve as long as they keep maintaining the same momentum."
"The solution offers a workflow where we can collaborate and share documents. Its most valuable features are Gmail and Google Drive. Google Drive is great for file collaboration. It improves productivity. The product is on the cloud; we don't have to connect to the office through a VPN."
"It is a productivity-driven email software that is fast, increases your productivity, and cuts down the time you spend compared to traditional email software."
"It is fast, and it increases your productivity."
"The best feature about Superhuman is the fact that you don't have to manually go through your emails, as this solution segregates your email according to your preferences and how you want to categorize emails."
 

Cons

"What needs improvement in Google Workspace is the Google Drive app, in particular, making the process of finding the shared and most used files and folders easier."
"I would rate the stability a five out of ten."
"Everything is online, so you don't have a client on your desk. Working on email is online work, so can't do work offline and go back online. Sometimes it's not so intuitive. If you answer an email, it puts your answer at the bottom of the existing email."
"Google Workspace doesn't have some of the Excel and PowerPoint presentation functions you get with Microsoft Office."
"Based on my experience, the technical support is extremely poor. Even as a technical person, I struggle to find appropriate contact numbers or email addresses."
"Less customizations than there used to be."
"We've had difficulty using PowerPoint files in G Suite. PowerPoint has some functions that are not available in G Suite, so when you convert from PPTX to the Slides format, they don't work."
"Customer Service: It's non-existent."
"It can have a few more integrations. As far as I know, it is being integrated with Salesforce."
"Superhuman could be improved by being made available across a broader range of devices including Android and Windows PCs."
 

Pricing and Cost Advice

"It's low in cost as compared to Office 365. There is an annual licensing cost."
"The price of the solution can vary."
"The pricing is reasonable."
"We have purchased an annual subscription."
"The pricing of Google Workspace, so far, has been reasonable."
"The price of Google Workspace is reasonable. I pay less than 100 a month."
"Traffic management tools may be required for larger setups and should be included in any pricing calculations."
"There are different versions of the solution available, such as premium."
"It is fairly expensive. They have monthly and yearly licensing options."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Manufacturing Company
11%
Comms Service Provider
8%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise16
Large Enterprise29
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Google Workspace?
The company made the decision to migrate, so I'm not sure why specifically. The company is moving the data and the Microsoft subscription is no longer continued, so I have the choice to use Google ...
What needs improvement with Google Workspace?
Before I was in a Microsoft environment, which had its own software that was not website-based. When I moved to Google Workspace, it was not seamless because I have to access it through a web view ...
What is your primary use case for Google Workspace?
I have been using Google Workspace for file organizing, including Google Drive, Spreadsheet, Gmail, and Google Form, with most of my usage being in Spreadsheet. I do use Google Groups, which combin...
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Also Known As

G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
No data available
 

Overview

 

Sample Customers

There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
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Find out what your peers are saying about Google Workspace vs. Superhuman and other solutions. Updated: November 2026.
920,929 professionals have used our research since 2012.