Try our new research platform with insights from 80,000+ expert users

GoodAccess vs Symantec Proxy comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
GoodAccess
Ranking in Secure Web Gateways (SWG)
5th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Enterprise Infrastructure VPN (8th), ZTNA (5th)
Symantec Proxy
Ranking in Secure Web Gateways (SWG)
13th
Average Rating
7.4
Reviews Sentiment
6.3
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of GoodAccess is 0.2%, up from 0.1% compared to the previous year. The mindshare of Symantec Proxy is 2.2%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Frank Goldman - PeerSpot reviewer
Enables us to easily see users' device compliance as it continuously monitors the devices
Security is much better than the service that we were using before. The dashboard is much more user-friendly. It is easy to add users. I can easily see users' device compliance as it continuously monitors the devices. The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for the West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways. With the prior service, the speed was so slow that users could not work while connected.
Ganesh Basappa - PeerSpot reviewer
Granular control for web traffic with enhanced content inspection, but support needs improvement
There are many use cases in terms of content inspection, such as having granular control for file type extensions when trying to download file types by default. It depends on the requirements, and based on that, we customize policies. We have deployed it in an Azure infrastructure, and we have…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"I would rate the technical support of iboss a solid 10 without a shadow of a doubt."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"Content filtering is the most useful feature of iboss."
"Our primary use case for this product is DLP,"
"GoodAccess simplified our infrastructure and how we interact with clients."
"The task of managing security and auditing for unauthorized entries has been substantially diminished."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"Static IP Addresses with multiple gateway options per team allow us to set up different teams with different network accesses."
"We love the simple interface and speed and reliability of the system."
"The solution has easy-to-use administration and offers an easy implementation."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"The product is very good, and the URL filtering database is great."
"The security features provided by Symantec Proxy, such as granular controls for web traffic and caching, set it apart from other secure web gateways."
"The solution is scalable."
"This is a stable and robust solution with many features."
"The Symantec antivirus suite and the proxy component are the most valuable feature."
"The GUI has been effective."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"It's a stable solution."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"The dashboards for local use could be better."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data."
"I've found some bugs."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"There could be a better view of which type of communication is going through the system."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"There are some challenges with reporting and accessing specific logs, particularly older logs or user activity over time."
"Support response time and case resolution could be improved."
"The tool’s reporting features must be improved."
"AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and enhancing preference setting."
"The traffic filtering could improve. Our firewall traffic is limited. Additionally, it would be helpful if there was a dashboard and reporting feature."
"Prior to the Broadcom purchase, every appliance was application based, but now they have one ISG device and on top of it multiple applications are running. It has a single point of failure. If your device goes down, all of the applications would be down."
"Support services are lagging and not very responsive. I rate their support as five out of ten."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
Information not available
"The solution is very expensive."
"Our cost was based on a three-year upfront CapEx contract."
"In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
"It's expensive. Clients often go to other products."
"There is a license needed to use Symantec Proxy."
"The product is highly priced. There are no additional costs apart from the standard licenses."
"Symantec Proxy has different expiry dates and renewal dates, which is a problem, so Broadcom should improve the licensing renewal process for the solution."
"There is a different department that looks into the licensing part."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
No data available
Financial Services Firm
20%
Manufacturing Company
11%
Computer Software Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk r...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fix...
What do you like most about Symantec Proxy?
We can address and rectify issues promptly, resulting in consistently positive outcomes.
What is your experience regarding pricing and costs for Symantec Proxy?
Pricing is difficult to specify as Broadcom sells platforms that include multiple products, making it hard to determi...
What needs improvement with Symantec Proxy?
AI features could potentially improve the proxy by helping build rules more efficiently, suggesting unused rules, and...
 

Also Known As

iBoss Cloud Platform
No data available
Blue Coat Encrypted Traffic Management, ProxySG Appliance
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Jefferies
Find out what your peers are saying about GoodAccess vs. Symantec Proxy and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.