Cisco Web Security Appliance vs Symantec Proxy comparison

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71% willing to recommend
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76% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 12, 2023

We performed a comparison between Cisco Web Security Appliance and Symantec Proxy based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Some users found the Cisco option easy to use, while others thought it was complicated and took a lot of time. The Symantec Proxy can also be difficult to deploy, needing careful planning and policy adherence.
  • Features: Cisco Web Security Appliance provides SSL decryption for comprehensive network traffic monitoring, while Symantec Proxy boasts a robust URL database and the ability to create detailed policies. Users appreciate Cisco's policy framework and user interface, while Symantec's ease of setup and lack of constraints are lauded.
  • Pricing: Cisco charges a one-time licensing fee that is dependent on the number of users, while Symantec's pricing and licensing experiences are inconsistent. Certain users have reported no licensing fees, but others have expressed dissatisfaction with the high fees. Additionally, Symantec's licensing renewal process is a cause for concern.
  • Service and Support: Cisco Web Security Appliance has great customer service with responsive and supportive assistance. On the other hand, Symantec Proxy's customer service has mixed feedbacks, with some reporting unfavorable and sluggish responses, and a decrease in support quality after being acquired by Broadcom.
  • ROI: The ROI of Cisco Web Security Appliance is unclear as it comes as part of a larger package, but it does offer valuable security advantages. Meanwhile, the ROI of Symantec Proxy is mixed, with some users not experiencing a return on investment and others endorsing it as a dependable solution.

Comparison Results: Cisco Web Security Appliance is the better choice when compared to Symantec Proxy. It has a user-friendly interface, strong features such as SSL decryption and Umbrella DNS security, and is reasonably priced. While Symantec Proxy has a strong URL database and granular policy creation, it is criticized for its difficult deployment, expensive pricing, and mixed reviews on customer support.

To learn more, read our detailed Cisco Web Security Appliance vs. Symantec Proxy Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade.""The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices.""On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator.""The solution is stable."

More Lookout Pros →

"This solution offers categorization for YouTube and other specific applications from Facebook to WhatsApp, which can be controlled whether it's on mobile or PC.""Since working with the tool, we have not found any threats in our organization.""The deployment process is very simple.""It integrates well with Cisco Email Security Appliance.""The most valuable features of the solution are the functions of proxy for the users who use the internet and the security it offers against the not-so-secure web pages.""Cisco Web Security Appliance is user-friendly and easy to manage. It protects your environment while accessing the internet.""This appliance gives me good visibility in the userbase and their activities.""The setup was very easy and straightforward."

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"It enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges.""The most valuable feature of Symantec Proxy is the support and autoscaling.""The initial setup of Symantec Proxy is easy.""The tool's most valuable features are content-to-content filtration and SCCM protection.""It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance.""We can address and rectify issues promptly, resulting in consistently positive outcomes.""What I found most valuable in Symantec Proxy is that it doesn't have any limitations. It also has a simple configuration, with only one window pane, unlike Zscaler, which has multiple window panes. Deploying the agent is also more straightforward in Symantec Proxy.""The content that we are getting is very good. Content caching is also supported."

More Symantec Proxy Pros →

Cons
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now.""Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving.""The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer""From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."

More Lookout Cons →

"Technical support needs to be improved because they take a very long time and there is no communication or notification.""The support for this solution could be improved. We have experienced issues with their SMARTnet support system.""The solution needs to be more user-friendly and easier to navigate.""Customer support is good but could be improved.""As Cisco Web Security Appliance is eight years old, though it's simple to access its UI, the UI needs a little bit of updating. If it could be more interactive similar to the latest gen solutions, that would improve the product. Adding a few more integrations would also make Cisco Web Security Appliance better.""The transparent proxy is quite difficult to enforce on smartphones and tablets.""The reporting needs improvement.""The tool needs to provide logs. They need to improve firewall threat defense."

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"There are performance issues with all of the proxies.""The platform's pricing needs improvement.""Support response time and case resolution could be improved.""The solution is quite complex.""Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy.""The initial setup is actually quite complex to install because our users don't have admin rights on the boxes and there's no remote install option by an administrator.""The user interface could be improved, and the price could be lower as well.""The deployment is quite difficult."

More Symantec Proxy Cons →

Pricing and Cost Advice
  • "The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
  • "Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
  • "In terms of feature performance versus cost, they're a good value."
  • "The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
  • More Lookout Pricing and Cost Advice →

  • "The pricing is too high."
  • "When you compare the price of this solution to the price of FortiGate, it's high."
  • "I know from the manager that the price is too high and that other solutions offer the same features for less."
  • "Licensing fees are based on the number of users."
  • "Regarding Cisco price-wise, it is always on a bit on the higher side."
  • "Cisco Web Security Appliance is not the cheapest solution on the market, but it's well worth it."
  • "This is an expensive solution."
  • "The solution's cost depends on how many users you purchase. It was maybe $3 or $5 per user, which is a bit expensive."
  • More Cisco Web Security Appliance Pricing and Cost Advice →

  • "In terms of cost, it is expensive. Its pricing has been a challenge for us since its acquisition by Broadcom."
  • "It's expensive. Clients often go to other products."
  • "Licensing is based on a subscription."
  • "The price is too expensive compared with that of another solution."
  • "There are no licensing fees required."
  • "There is a license needed to use Symantec Proxy."
  • "Our cost was based on a three-year upfront CapEx contract."
  • "Symantec Proxy has different expiry dates and renewal dates, which is a problem, so Broadcom should improve the licensing renewal process for the solution."
  • More Symantec Proxy Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For… more »
    Top Answer:The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution… more »
    Top Answer:The most valuable features of the solution are the functions of proxy for the users who use the internet and the… more »
    Top Answer:I rate the product price a ten on a scale of one to ten, where one is low price and ten is high price.
    Top Answer:The solution could provide seamless integration with other technologies. Cisco's strength lies in its reliable managed… more »
    Top Answer:The tool's most valuable features are content-to-content filtration and SCCM protection.
    Top Answer:The solution is very expensive. I rate the pricing a nine out of ten. The price is an issue for our customers… more »
    Top Answer:Symantec Proxy needs to include content management capabilities.
    Comparisons
    Also Known As
    CipherCloud
    Cisco WSA, Cisco Web Security
    Blue Coat Encrypted Traffic Management, ProxySG Appliance
    Learn More
    Overview

    Lookout is a well-established and powerful secure web gateway (SWG) solution that protects more than 200 million users from threats that can result from the penetration of unsecured web traffic into their networks. Lookout is designed to enable organizations to work remotely while maintaining a tight blanket of security over their confidential business data. It provides administrators with security that extends from their endpoints to the cloud service that they are using to run their organization’s network. 

    Users of Lookout are able to proactively detect threats and keep themselves secure from a field of threats that constantly evolves. IT teams can protect their organizations without having to rely on any other security solutions. This singular solution can run on multiple kinds of mobile devices. The privacy of individuals is preserved while keeping compliance rules intact. Additionally, users gain access to a number of tools that enable them to prevent security breaches from taking place.

    Lookout Benefits

    Some of the ways that organizations can benefit by deploying Lookout include:

    • Ease of deployment. Lookout is a solution whose design makes it easy for users to deploy it. It provides users with simple, step-by-step instructions that remove the need for organizations to devote extensive amounts of time to make sure that it is properly set up. Anyone can quickly set up the solution without undergoing technical training. 
    • Built-in support. Users of the Lookout application have access to built-in demos that can teach them how to use various solution features. Instead of spending time trying to figure out the application, users can watch the demo that is most relevant to them and see for themselves how that particular feature is used.
    • Easy-to-use user interface. Lookout’s user interface is laid out in an intuitive way that makes it easy for administrators to navigate. This interface is present in both the mobile and desktop versions of this solution. 
    • Settings customization. Lookout has a built-in settings customization menu. This makes it possible for administrators to easily customize their settings so that they best conform to their needs. 

    Lookout Features

    • Activity monitoring and activity tracking. Lookout’s activity monitoring and activity tracking capabilities enable users to keep a close eye on the activities that are taking place in their networks. IT teams and administrators have the ability to watch their networks for any unusual activity. These features ensure that organizations can keep ahead of any potential threats. They provide the kinds of insights and warnings that make the jobs of those IT teams and administrators much easier and more streamlined. 
    • Encryption. Organizations that employ Lookout can encrypt their networks and keep crucial business data from being read by unauthorized parties. This feature keeps the secrets organizations are trying to keep out of the wrong hands.
    • Anti-virus tools. Lookout provides users with tools to block threats from harming their networks. These tools can successfully block 99.6 percent of threats without raising false alarms. 

    Cisco Web Security Appliance (WSA) is a web security solution provided by Cisco Systems. It is designed to protect organizations from web-based threats, enforce acceptable use policies, and provide secure access to the internet for users within the organization.

    Cisco Web Security Appliance Benefits:

    • Easy to use
    • Comprehensive security features
    • Blocks malicious websites and prevents data loss
    • Efficient reporting and analytics capabilities
    • Scalable and integrates with other Cisco security products

    Cisco Web Security Appliance Features:

    • Web Filtering: WSA offers web filtering capabilities to control and enforce policies for web access.
    • Malware Protection: The solution incorporates advanced threat intelligence and security technologies to detect and block web-based malware, viruses, spyware, and other malicious content.
    • URL Filtering and Reputation: WSA leverages URL filtering and reputation services to categorize and assess the reputation of web domains and URLs in real-time.
    • SSL/TLS Inspection: The appliance supports SSL/TLS decryption and inspection, allowing organizations to examine encrypted web traffic for threats and enforce security policies.
    • Data Loss Prevention (DLP): WSA includes DLP capabilities to prevent the exfiltration of sensitive data through web channels.
    • Application Control: The solution enables organizations to control and manage web applications and protocols.
    • User Authentication and Access Control: WSA integrates with existing identity providers and authentication mechanisms to enforce user-based policies and provide secure access to the internet.
    • Reporting and Analytics: The appliance provides comprehensive reporting and analytics capabilities, allowing organizations to gain insights into web traffic, user activities, security events, and compliance violations.

    Cisco Web Security Appliance is typically deployed as a physical or virtual appliance within an organization's network infrastructure. It can be integrated with other Cisco security products and solutions to provide a layered approach to web security and network protection.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Cisco Web Security Appliance users.

    Md Manirul Islam, Deputy General Manager Pre-Sales at Beximcocomputers, states that "The most valuable feature of Cisco Web Security Appliance is the provided anti-malware functionality and URL categorization. I can block access to malicious websites. 99 percent of the cases are related to a malicious website. If I cannot browse those malicious websites, then we are 99 percent protected."

    Surendar Ganesan, Technical Lead, writes that "The best feature of Cisco Web Security Appliance is its policy framing. It also has a good UI and it can handle traffic well. Cisco Web Security Appliance is a good product."

        Atdhe Zyhranaj, Network Security Consultant at NSCON Network Services & Consulting GmbH, says that Cisco Web Security Appliance is "Easy to set up with scalable virtual machines and good reliability."

        Symantec Proxy is designed to provide web security, web access control, and secure web gateway functionalities for organizations. It helps protect against web-based threats, enforce web usage policies, and provide secure access to internet resources.

        Symantec Proxy Benefits:

        • Easy to use
        • Comprehensive security features
        • Ability to block malicious websites and applications
        • Efficient management of network traffic
        • Scalable and compatible with various operating systems and devices
        • Highly rated customer support and technical assistance

        Symantec Proxy Features:

        • Web Filtering: Symantec Proxy offers web filtering capabilities to control and manage web access based on predefined categories or custom policies.
          1. Malware Protection: The solution incorporates malware detection and prevention mechanisms to identify and block web-based threats, such as malware, viruses, and phishing attacks. 
          2. URL Filtering: Symantec Proxy uses URL filtering to categorize and assess the reputation of web domains and URLs in real-time. 
          3. SSL/TLS Inspection: The proxy solution supports SSL/TLS decryption and inspection to examine encrypted web traffic for potential threats or policy violations. 
          4. Data Loss Prevention (DLP): Symantec Proxy may include data loss prevention capabilities to prevent the unauthorized exfiltration of sensitive data through web channels. 
          5. User Authentication and Access Control: The solution supports user authentication and access control mechanisms to enforce user-based policies and provide secure internet access.
          6. Reporting and Analytics: Symantec Proxy provides reporting and analytics capabilities to monitor web usage, user activities, security events, and compliance violations.

          Reviews from Real Users

          Below are some reviews and helpful feedback written by Symantec Proxy users. 

          PeerSpot user, Consultant at a financial services firm, says that Symantec Proxy "...enables us to manage bandwidth for users based on their privilege levels. For example, if a user wants to use a certain application or resource, we can provide access based on their privileges."

          PeerSpot user, General Manager & founder at a engineering company, writes that Symantec Proxy has "A complex deployment, no proper user reporting, and a proxy component that works."

          Muhammad Salahuddin, Unit Head - Network and Security Solutions at FPM Solutions, states that Symantec Proxy has "Good URL filtering but is expensive and doesn't have good technical support services."

            Sample Customers
            New South Wales Rural Fire Service, Caixa Seguradora
            Jefferies
            Top Industries
            VISITORS READING REVIEWS
            Computer Software Company20%
            Financial Services Firm10%
            Manufacturing Company10%
            Government6%
            REVIEWERS
            Comms Service Provider23%
            Financial Services Firm23%
            Government15%
            Healthcare Company15%
            VISITORS READING REVIEWS
            Computer Software Company23%
            Financial Services Firm12%
            Government8%
            Non Profit8%
            REVIEWERS
            Financial Services Firm42%
            Comms Service Provider17%
            Government8%
            Marketing Services Firm8%
            VISITORS READING REVIEWS
            Computer Software Company16%
            Financial Services Firm14%
            Manufacturing Company11%
            Government7%
            Company Size
            VISITORS READING REVIEWS
            Small Business22%
            Midsize Enterprise16%
            Large Enterprise62%
            REVIEWERS
            Small Business42%
            Midsize Enterprise23%
            Large Enterprise35%
            VISITORS READING REVIEWS
            Small Business20%
            Midsize Enterprise16%
            Large Enterprise63%
            REVIEWERS
            Small Business33%
            Midsize Enterprise11%
            Large Enterprise56%
            VISITORS READING REVIEWS
            Small Business17%
            Midsize Enterprise18%
            Large Enterprise66%
            Buyer's Guide
            Cisco Web Security Appliance vs. Symantec Proxy
            March 2024
            Find out what your peers are saying about Cisco Web Security Appliance vs. Symantec Proxy and other solutions. Updated: March 2024.
            768,578 professionals have used our research since 2012.

            Cisco Web Security Appliance is ranked 10th in Secure Web Gateways (SWG) with 29 reviews while Symantec Proxy is ranked 15th in Secure Web Gateways (SWG) with 18 reviews. Cisco Web Security Appliance is rated 7.8, while Symantec Proxy is rated 7.2. The top reviewer of Cisco Web Security Appliance writes "Ensures security for remote workers". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Cisco Web Security Appliance is most compared with Cisco Umbrella, Zscaler Internet Access, Fortinet FortiProxy, Forcepoint Secure Web Gateway and Check Point Web Gateway, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, McAfee Web Gateway Cloud Service and Cato SASE Cloud Platform. See our Cisco Web Security Appliance vs. Symantec Proxy report.

            See our list of best Secure Web Gateways (SWG) vendors.

            We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.