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Gigamon Deep Observability Pipeline vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Gigamon Deep Observability Pipeline boosts productivity and efficiency through reduced troubleshooting, improved security visibility, and optimized resource management.
Sentiment score
8.1
Users commend ThousandEyes for its effective ROI, cost-saving benefits, and high impact on network performance and issue resolution.
 

Customer Service

Sentiment score
6.5
Customer service for Gigamon Deep Observability Pipeline is mixed, with some praising it while others find it lacking in direct assistance.
Sentiment score
7.9
ThousandEyes' customer service is praised for effective support and prompt response times, though some seek faster responses.
We contacted the support team, and they resolved it within a couple of hours.
 

Scalability Issues

Sentiment score
7.3
Gigamon Deep Observability Pipeline scales well in cloud environments but may face challenges with on-premise scalability and outdated hardware.
Sentiment score
7.3
ThousandEyes scales effectively across industries, supporting diverse enterprises effortlessly, though costs may rise with added agents.
 

Stability Issues

Sentiment score
8.2
Users consistently rate Gigamon Deep Observability Pipeline highly for its stability, with minimal issues reported over a year of use.
Sentiment score
8.3
ThousandEyes is stable and reliable, with smooth operation, minor bugs typical, and effective issue management ensures user satisfaction.
 

Room For Improvement

Gigamon needs better security, traffic inspection, improved GUI, increased capacity, better filtering, and easier cloud setup, with faster hardware delivery.
ThousandEyes should improve server monitoring, integration, AI, UI, compatibility, documentation, and reduce operational noise for enhanced user experience.
Having a dedicated incident alert system for URL alerts would help manage noise and streamline operations, especially during patch upgrades.
 

Setup Cost

<p>Gigamon Deep Observability Pipeline's pricing is considered high but varies by equipment needs, with competitive alternatives available.</p>
ThousandEyes pricing varies; some see it as expensive, favoring large enterprises, with potential monthly fee shifts.
 

Valuable Features

Gigamon Deep Observability Pipeline improves firewall performance and enhances network traffic analysis with features like deduplication and encryption.
ThousandEyes provides comprehensive network monitoring, detailed analysis, user-friendliness, scalability, and integration, aiding efficient troubleshooting and operational enhancement.
I find the most valuable feature of ThousandEyes is the ability to directly see the client's exact issue.
 

Categories and Ranking

Gigamon Deep Observability ...
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
8
Ranking in other categories
Application Performance Monitoring (APM) and Observability (42nd), Event Monitoring (10th), Data Loss Prevention (DLP) (30th), Security Information and Event Management (SIEM) (45th), Web Application Firewall (WAF) (32nd), Advanced Threat Protection (ATP) (25th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (20th)
ThousandEyes
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Network Monitoring Software (6th), Cloud Monitoring Software (13th), Digital Experience Monitoring (DEM) (3rd)
 

Mindshare comparison

While both are Network Management solutions, they serve different purposes. Gigamon Deep Observability Pipeline is designed for Event Monitoring and holds a mindshare of 0.3%, down 0.6% compared to last year.
ThousandEyes, on the other hand, focuses on Network Monitoring Software, holds 3.6% mindshare, down 4.3% since last year.
Event Monitoring
Network Monitoring Software
 

Featured Reviews

LeonardoAlves - PeerSpot reviewer
Improved the capability to analyze the environment and network problems with easy setup
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring The application I use is a script. My environment is a mix of technologies. I have many passionate people in my network who are on a journey in…
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
15%
Healthcare Company
7%
Manufacturing Company
7%
Computer Software Company
19%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Gigamon Deep Observability Pipeline?
The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.
What needs improvement with Gigamon Deep Observability Pipeline?
The challenge is monitoring the cloud network. In on-premises environments, monitoring is straightforward, as I can verify all packets and communications. However, due to the way access tools and p...
What is your primary use case for Gigamon Deep Observability Pipeline?
It improved the capability to analyze the environment and network problems. It also helped streamline your security and performance monitoring.
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Also Known As

Gigamon, GigaSecure
No data available
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about ServiceNow, BMC, OpsRamp and others in Event Monitoring. Updated: May 2025.
856,873 professionals have used our research since 2012.