Try our new research platform with insights from 80,000+ expert users

Genpact Cora SeQuence vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Genpact Cora SeQuence
Ranking in Business Process Management (BPM)
40th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 0.3%, down from 0.4% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

it_user1041942 - PeerSpot reviewer
Good reporting, a very good dashboard, and easy to set up
We primarily use the solution for processes like preparing worksheets. It's essential to the human resource process like expenses and allowances The new reporting and the new dashboard features are really good. The design of the interface, in general, could be improved. It could be a bit more…
Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable. There is no downtime."
"The new reporting and the new dashboard features are really good."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"This product is tightly integrated with the RPA automation process."
"The system is fully customizable, very resilient, and fault-tolerant."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"The solution reduces the time to the resolution which is essential for businesses."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"It is the only product that includes capture content management and a process suite, as well as rules in RPA."
 

Cons

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The setup and configuration is complex."
"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
"The setup and installation process could be made easier."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"IBM Business Automation Workflow could improve the integration."
"In terms of improvement, it could be less complex."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"The SCADA Systems are very sophisticated and have a hard time integrating with our older scales. The technical support in regards to the partner side needs some improvement."
 

Pricing and Cost Advice

Information not available
"When you compare with Laserfiche and M-Files, IBM is expensive."
"Our license is on a three-year term."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"Licensing varies by use-case."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"While it can be quite costly, it offers significant benefits for users."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
860,592 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
36%
Computer Software Company
9%
Government
6%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
 

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite
Business Automation Workflow
 

Overview

 

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about Genpact Cora SeQuence vs. IBM Business Automation Workflow and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.