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Genpact Cora SeQuence vs IBM Business Automation Workflow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Genpact Cora SeQuence
Ranking in Business Process Management (BPM)
34th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 1.1%, up from 0.4% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.2%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.2%
Genpact Cora SeQuence1.1%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

it_user1041942 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
Good reporting, a very good dashboard, and easy to set up
We primarily use the solution for processes like preparing worksheets. It's essential to the human resource process like expenses and allowances The new reporting and the new dashboard features are really good. The design of the interface, in general, could be improved. It could be a bit more…
IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very stable. There is no downtime."
"The new reporting and the new dashboard features are really good."
"I find the flexibility most valuable, and being able to connect and integrate with various systems, as well as being solution oriented, is valuable to me as well."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"The most important aspect is that it helped us focus on the business process perspective."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"I have worked with different BPM products over the past 20 years and I find that IBM BAW has become a very mature one."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."
 

Cons

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The areas that would benefit in improvement would be the training information, the white papers and useful tutorials as to how to build these typical solutions."
"The setup and configuration is complex."
"The development UI is sometimes a little slow."
"There are several areas where improvements could be made including with engagement of OCR capabilities. We currently need to write a lot of customization code and I think if that could be reduced it would improve performance."
"The main areas which need improvement are specifically around reporting and analytics."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
"Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial."
"IBM Business Automation Workflow could improve the integration."
"The monitoring features must be improved."
 

Pricing and Cost Advice

Information not available
"Our license is on a three-year term."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"Licensing varies by use-case."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"While it can be quite costly, it offers significant benefits for users."
"The product is expensive."
"The solution has saved us time."
"When you compare with Laserfiche and M-Files, IBM is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
9%
Manufacturing Company
9%
Construction Company
9%
Financial Services Firm
23%
Outsourcing Company
9%
Construction Company
8%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
 

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite
Business Automation Workflow
 

Overview

 

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about Genpact Cora SeQuence vs. IBM Business Automation Workflow and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.