Genpact Cora SeQuence vs IBM Business Automation Workflow comparison

Genpact and IBM are both solutions in the Business Process Management (BPM) category. Genpact is ranked #40, while IBM is ranked #16 with an average rating of 7.4. Genpact holds a 0.3% mindshare in BPM, compared to IBM’s 2.2% mindshare. Additionally, 100% of Genpact users are willing to recommend the solution, compared to 80% of IBM users who would recommend it.

Genpact Cora SeQuence

Read 2 Genpact Cora SeQuence reviews

377 Views
221 Comparison Views

100% willing to recommend

IBM Business Automation Wor...

Read 26 IBM Business Automation Workflow reviews

2,304 Views
1,543 Comparison Views

80% willing to recommend

Genpact Cora SeQuence

IBM Business Automation Wor...

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Executive SummaryUpdated on Dec 18, 2024

Genpact Cora SeQuence and IBM Business Automation Workflow compete in the automation software domain. IBM holds an edge due to its comprehensive features, justifying its higher cost.

Features: Genpact Cora SeQuence offers predictive automation, ease of integration, and platform versatility. IBM provides extensive workflow automation, broad AI integration, and scalability.

Ease of Deployment and Customer Service: IBM has a structured deployment model that emphasizes scalability and flexibility, with responsive customer service. Genpact focuses on user-friendly deployment and strong initial support.

Pricing and ROI: Genpact Cora SeQuence has competitive pricing with good ROI for straightforward automation. IBM requires a higher initial investment but provides substantial returns due to its comprehensive capabilities.

To learn more, read our detailed Genpact Cora SeQuence vs. IBM Business Automation Workflow Report (Updated: April 2025).

Buyer's Guide

Genpact Cora SeQuence vs. IBM Business Automation Workflow

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Genpact Cora SeQuence

Ranking in Business Process Management (BPM)

40th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM Business Automation Wor...

Ranking in Business Process Management (BPM)

16th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 0.3%, down from 0.4% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.2%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Helgi Jonsson

Prosthetics Quality Center Manager with 1,001-5,000 employees

It is a very stable and scalable product without downtime.

I suggest that before you purchase a solution, you understand their business well, and before selecting a supplier to understand what they are targeting. Too many companies go into this with complex procedures and processes,not understanding it and trying to model it as it goes. So, in the end, they end up with a solution that it is not what they aimed for in the beginning.

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Ateeq Rehman

Unit Head System Implementor at Allied Bank Limited

Customizable features empower seamless workflow automation

The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very stable. There is no downtime."

"The new reporting and the new dashboard features are really good."

"It's a flexible solution."

"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."

"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."

"It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications."

"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."

"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."

"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."

"It is the only product that includes capture content management and a process suite, as well as rules in RPA."

More IBM Business Automation Workflow pros

Cons

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."

"The setup and configuration is complex."

"The monitoring features must be improved."

"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."

"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."

"Sometimes, we feel like we are not getting the full features of the content management capabilities."

"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."

"I feel that the features are not user-friendly."

"Requires a lot of customization code writing which could be reduced."

"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."

More IBM Business Automation Workflow cons

Pricing and Cost Advice

Information not available

"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."

"While it can be quite costly, it offers significant benefits for users."

"The product is expensive."

"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."

"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."

"The solution's pricing is a little bit expensive."

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."

"Our license is on a three-year term."

More IBM Business Automation Workflow pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

37%

Computer Software Company

10%

Government

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

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What do you like most about IBM Business Automation Workflow?

The most valuable feature of IBM Business Automation Workflow is cost management.

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What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.

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Comparisons

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Compared 100% of the time

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IBM BPM vs IBM Business Automation Workflow

Compared 30% of the time

Camunda vs IBM Business Automation Workflow

Compared 30% of the time

Apache Airflow vs IBM Business Automation Workflow

Compared 12% of the time

Appian vs IBM Business Automation Workflow

Compared 7% of the time

IBM Case Foundation vs IBM Business Automation Workflow

Compared 5% of the time

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Product Reports

Buyer's Guide

Business Process Management (BPM)

April 2025

Download Genpact Cora SeQuence product report

Buyer's Guide

IBM Business Automation Workflow

April 2025

Download IBM Business Automation Workflow product report

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite

Business Automation Workflow

Overview

Sequence is a BPMS (Business Process Management Software) solution. Its development environment provides an environment for designing forms, tasks, messages, system integration, and flow connections. Sequence processes are, by default, operated from within a Microsoft SharePoint site. Sequence supports integration with Microsoft SQL Server Reporting Services to enable managers to analyze performance and determine trends relating to KPIs and SLAs. In addition to integrating with Microsoft Office, SharePoint, and Dynamics products, it can be integrated with external systems through protocols such as web services, WCF. It also enables connection to enterprise applications such as SAP and Oracle.Â The product's architecture enables IT personnel to make changes to processes without taking them offline.

Genpact

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

IBM

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

Buyer's Guide

Genpact Cora SeQuence vs. IBM Business Automation Workflow

April 2025

Free Report: Genpact Cora SeQuence vs. IBM Business Automation Workflow

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