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Genpact Cora SeQuence vs IBM Business Automation Workflow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Genpact Cora SeQuence
Ranking in Business Process Management (BPM)
32nd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
18th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of Genpact Cora SeQuence is 1.1%, up from 0.4% compared to the previous year. The mindshare of IBM Business Automation Workflow is 1.2%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
IBM Business Automation Workflow1.2%
Genpact Cora SeQuence1.1%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

it_user1041942 - PeerSpot reviewer
Consultant at a consultancy with 51-200 employees
Good reporting, a very good dashboard, and easy to set up
We primarily use the solution for processes like preparing worksheets. It's essential to the human resource process like expenses and allowances The new reporting and the new dashboard features are really good. The design of the interface, in general, could be improved. It could be a bit more…
IsmailEl Dahshan - PeerSpot reviewer
CEO at Exact Holding NV
Automation has transformed financial workflows and has improved revenue tracking and compliance
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particularly when searching documents. Archiving snapshots would be very beneficial. It would be good to reduce the administration effort required to archive snapshots, as this is a main issue with the product. I would also recommend that IBM engage with customers more deeply. Rather than sending URLs or documentation for customers to solve problems independently, the support team should be more involved in addressing the client's specific issues in a targeted manner, providing clear guidance on what actions need to be taken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The new reporting and the new dashboard features are really good."
"It is very stable. There is no downtime."
"I find the flexibility most valuable, and being able to connect and integrate with various systems, as well as being solution oriented, is valuable to me as well."
"It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management."
"The product is suitable for knowledge management processes."
"The solution reduces the time to the resolution which is essential for businesses."
"The most important aspect is that it helped us focus on the business process perspective."
"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"IBM Business Automation Workflow is a good tool provided you can use it cross-platform where there are a lot of features."
"It's a flexible solution."
 

Cons

"The design of the interface, in general, could be improved. It could be a bit more user-friendly."
"The setup and configuration is complex."
"The areas that would benefit in improvement would be the training information, the white papers and useful tutorials as to how to build these typical solutions."
"However, on Windows, I believe considerable administration tasks are required to maintain environment stability."
"In terms of improvement, it could be less complex; it is quite a complicated software."
"I feel that the features are not user-friendly."
"We have found it tough to get the proper support from IBM."
"The monitoring features must be improved."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"Integrating the solution with existing systems can be complicated and it needs careful planning and execution."
"The development UI is sometimes a little slow."
 

Pricing and Cost Advice

Information not available
"The solution has saved us time."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"The product is expensive."
"Licensing varies by use-case."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Construction Company
9%
Financial Services Firm
9%
Manufacturing Company
9%
Financial Services Firm
19%
Outsourcing Company
13%
Construction Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise17
 

Questions from the Community

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Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Regarding Watsonx, I am uncertain whether it is fully complied and fully integrated with IBM Business Automation Workflow yet. Currently, we use some AI in Enterprise Content Management, particular...
 

Also Known As

Sequence BPM Suite, PNMsoft Sequence BPM Suite
Business Automation Workflow
 

Overview

 

Sample Customers

South West Water, Atkins, Wolters Kluwer, Hazera Genetics, GeRAP, Aon Hewitt, Atos Origin, SwiftTrade
Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Find out what your peers are saying about Genpact Cora SeQuence vs. IBM Business Automation Workflow and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.