Fortra's Intermapper vs Statseeker comparison

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"It's all today portal-based which is a good feature for us."

"The monitoring provided by this solution helps us to track down and solve issues."

"The solution reduces the complexity of our network monitoring because it can make my engineers do their jobs faster. The solution also reduces troubleshooting time for network administrators to pinpoint issues quicker."

"In terms of network visibility, Statseeker can be very granular. We can tell it exactly where we want it to go and where we want it to check, or it can do an SNMP walk and find out where everything is. It's very detailed."

"The most valuable feature of this solution is the simplicity of adding new devices into it."

"If you need a product that's able to monitor all the ports in your environment or all the ports that you want, this is a great product to use. Statseeker is quite flexible in tailoring the product, spending time tailoring the product with you. It's fairly low maintenance. It's quite quick."

"We're able to recover more expensive ports on our access line devices."

"If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded."

"The most important feature is just the fact that it doesn't aggregate the information up, and I can look at detailed information going back quite a long time."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"The user interface needs a great deal of improvement."

"I would like to have soft alarming. If an inner-base all of a sudden triggers a threshold, we have to rely on a lot of other tools and then we go into Statseeker to verify it. If Statseeker would confirm it preemptively and trigger it into our network panel, that would be nice."

"Detailed data can be hard to extract in CSV form. Sometimes, being able to dump down raw data would be good so various time periods across a longer period could be analysed. At present, data can be presented within Statseeker, but there is lots of "white space" between data points."

"I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents."

"It would be very nice to have the Cisco ACI option included in the regular license."

"It would be nice if I could easily select individual interfaces."

"I would like to see the solution incorporate diagnosis of the workstation."

"There is a little bit of room to improve in the alerting section to give some more options there. It's all I can think of right now off the top of my head."

"Statseeker is pretty cheap."

"It would definitely be a yearly licensing cost, but I don't know what it is."

"The yearly cost varies as per the number of devices being monitored. The cost for 25,000 devices is about $4500."

"The licensing cost is yearly and it's $5,000 to $8,000, I think."

"We now feel the pricing is a good value. Previously we had a just a normal license but now we've got an Enterprise license. Since the Enterprise, it's been a lot better value. We did think it was pretty expensive before, but with the Enterprise license it's almost less than half that price. If you have a number of accounts within the organization that use Statseeker, I would suggest get the Enterprise license."

"It's probably $5K a year for the license."

"One thing that needs improvement is how it's licensed. I understand historically the company licensed it off a same charge for everyone. I understand the company needs to make money, but how they introduced the tiered licensing model, and then multiple layers of licensing was a bit of an issue. So, on the whole, coming up with a licensing model that isn't confusing and complicated and is easy to understand would be one way to improve the product. They have told me lately that they're changing how they license stuff, but they haven't made that - as I understand it - in their marketing material public knowledge as of yet. I would say that at the moment it's a bit convoluted. It's confusing. Some of their basic licensing model is a bit of a ripoff. If you go over five or ten support calls in the basic licensing model they start charging you for support calls. I think that's a bit rich."

"Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced."