Fortra's Intermapper vs Statseeker comparison

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"It's all today portal-based which is a good feature for us."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"Grouping, Threshold/alerts, Netflow analyser, Private MIB object support are most valuable as they can provide more visibility into network performance, and for network troubleshooting."

"The most important feature is just the fact that it doesn't aggregate the information up, and I can look at detailed information going back quite a long time."

"The graphics and trends are the most valuable for us."

"The most valuable feature of this solution is the simplicity of adding new devices into it."

"If you need a product that's able to monitor all the ports in your environment or all the ports that you want, this is a great product to use. Statseeker is quite flexible in tailoring the product, spending time tailoring the product with you. It's fairly low maintenance. It's quite quick."

"It catches frequent flapping of the network and provides detailed reports of outages."

"This solution helps in terms of troubleshooting, and you can do capacity planning with it."

"We were having some issues with a certain site, and it was only Statseeker that showed us what the problem was."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"The inclusion of configuration management features and SIP links would improve this solution."

"More private MIB object support, such as WAN optimisation performance and wireless, would be helpful."

"It would be nice if I could easily select individual interfaces."

"It may be helpful to have more options in the alerting section."

"We haven't seen an ROI."

"This solution would be improved with better automatic discovery for ping-only devices."

"I would like to see more comprehensive reporting and alerting."

"I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."

"Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced."

"We paid $5,000 to $10,000 a year in maintenance."

"We pay a yearly maintenance fee of approximately $40,000 USD."

"Pricing is reasonable but licensing should unlimited."

"It would definitely be a yearly licensing cost, but I don't know what it is."

"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."

"It's probably $5K a year for the license."

"Statseeker is pretty cheap."