Fortra's Intermapper vs Statseeker comparison

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's all today portal-based which is a good feature for us."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"The product simplifies monitoring by providing real-time alerts through a GUI dashboard, email and texts."

"We were having some issues with a certain site, and it was only Statseeker that showed us what the problem was."

"Device grouping is very easy, and you can discover thousands of devices in a few minutes."

"The most important for us is how fast this solution is, as well as the granularity that you can get to, such as per-minute statistics."

"Whether it is a down network switch or a down router, we can get back online faster for the customers."

"Grouping, Threshold/alerts, Netflow analyser, Private MIB object support are most valuable as they can provide more visibility into network performance, and for network troubleshooting."

"The most valuable feature of this solution is the simplicity of adding new devices into it."

"The most valuable feature is alerting."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I would like to see fully automatic updates so that our version is always current."

"More private MIB object support, such as WAN optimisation performance and wireless, would be helpful."

"If it had more detailed NetFlow information then it would be far better."

"I'd say the interface could improve a little bit. I find with new users, I tend to have to spend a bit of time walking them through how to use the interface. It could be a little more user friendly."

"The user interface needs a great deal of improvement."

"It doesn't do absolutely everything and it will require some additional software or hardware support to be a complete single solution."

"I would like to see more comprehensive reporting and alerting."

"I would like to see some layer two and layer three topology mappings, similar to what NNMi and SolarWinds presents."

"When it came to selecting this solution, it came down to cost."

"It would definitely be a yearly licensing cost, but I don't know what it is."

"We pay a yearly maintenance fee of approximately $40,000 USD."

"This tool would probably be priced well if it had deeper NetFlow capabilities, but for our use case, in particular, we're only recovering ports after ninety days and looking at circuit congestion, it's pretty pricey."

"We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year."

"Compared to other solutions such as Zabbix and AKiPS, this solution is very well priced."

"The licensing cost is yearly and it's $5,000 to $8,000, I think."

"It's probably $5K a year for the license."