Fortra's Intermapper vs Statseeker comparison

"Put Intermapper in as your base to start from, hands-down."

"The graphical alerting with the ability to obtain a quick overview of a monitored device is my favorite feature."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"It's all today portal-based which is a good feature for us."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"Right now, it is really a combination of network topology, network monitoring, and network analyzing, so, in my opinion, it is awesome."

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"The solution has a couple of features which are really interesting; it's not a fancy or expensive solution but we wanted to have a cost effective one and it's doing its job pretty well."

"This is a very cheap solution in order for us to accomplish what we needed to do in terms of providing visibility into the network."

"Statseeker reduces the complexity of your network monitoring."

"The graphics and trends are the most valuable for us."

"It helps us track the status of over 1200 devices in multiple geographical locations."

"We're able to recover more expensive ports on our access line devices."

"This solution has helped us to proactively identify issues and push some of those fixes down to tier one."

"Statseeker is very fast and fantastic in terms of granularity of network visibility, letting us get down to per-minute statistics that are really useful for diagnosing problems and troubleshooting traffic hop by hop."

"If somebody is complaining about slow networking then this solution allows us to see various ports to find out whether they are being overloaded."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I have seen instances where Intermapper does not seem to recover from network changes."

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"Configuration management: In configuration management it would be helpful if it would backup configuration files (running and start-up configuration) for devices."

"There is no high availability over multiple locations (datacenters) and if you want to maintain what is monitored, I suggest you use the host file."

"We haven't seen an ROI."

"Technical support for this solution is bad, as is everything with Cisco support."

"The inclusion of configuration management features and SIP links would improve this solution."

"If it had more detailed NetFlow information then it would be far better."

"Technical support for this solution is bad, as is everything with Cisco support."

"That user interface for selecting things needs to be a little more intuitive."

"We pay somewhere between $5,000 and $8,000 yearly in licensing fees."

"When it came to selecting this solution, it came down to cost."

"It would definitely be a yearly licensing cost, but I don't know what it is."

"We have permanent licenses so there's really no cost, other than ongoing maintenance. When I think about it, that's running us about $20,000 a year."

"We paid $5,000 to $10,000 a year in maintenance."

"Statseeker is pretty cheap."

"Pricing is reasonable but licensing should unlimited."

"Up until we actually talked to Statseeker, and Statseeker came and gave us an enterprise licensing model for multiple accounts, I would have said the pricing was not good value. The fact they've come to the party now and given us a very good discount, I would say it's probably about right, the pricing they're giving us now. But the retail pricing, if I went out and, as a separate company, and asked for pricing for one account, I probably would say their retail pricing is not competitive. The fact that they've given us a discount now because we have multiple servers across multiple accounts, I would say that pricing is about right, but not their retail pricing. It's too expensive."