We performed a comparison between Fortinet FortiMail and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support is good and quick to resolve issues."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"One major benefit of the Fortinet FortiMail product is its ease of management."
"The solution is very reliable and very stable."
"Its performance is very good and it is stable."
"Fortinet’s support services are good."
"The solution is very, very stable."
"The product's initial setup phase was very easy."
"FortiMail is a stable product."
"Technical support is great. They're available 24/7 and their response time is typically within the hour."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Several simulation options are available within 365, and the phishing simulation could be better."
"We need to be able to whitelist data at the backend."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution."
"The solution doesn't scale easily."
"Fortinet FortiMail's pricing could be improved."
"The Ui isn't that intuitive."
"The tool needs to improve its pricing policy. Also, it needs to be more user-friendly. I would want it to improve email security as well."
"They should add a lot of threat-intelligence feeds from different sources - not only from one source (FortiGuard)."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"The solution's pricing could be improved."
"The solution's pricing could be improved."
"The product's pricing could be more flexible."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Trend Micro InterScan Messaging Security Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews. Fortinet FortiMail is rated 8.6, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection, whereas Trend Micro InterScan Messaging Security is most compared with Trend Micro Email Security and Microsoft Exchange Online Protection (EOP). See our Fortinet FortiMail vs. Trend Micro InterScan Messaging Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.