We compared Fortinet FortiMail and Mimecast Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. Mimecast Email Security is appreciated for its efficient archiving capabilities and effective protection against targeted threats. Its seamless integration with Microsoft 365 also earned high marks.
Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. Mimecast Email Security should focus on improving its administrative aspect, filtering capabilities, and ease of setup.
Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Mimecast's customer service elicits varied opinions, with some customers expressing satisfaction with its responsiveness and effectiveness, while others perceive it as unsatisfactory.
Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. Users had mixed experiences with Mimecast Email Security's setup. Some users found it fast and uncomplicated, while others found it moderately complex.
Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Mimecast Email Security is generally seen as costly, and some users struggle to justify the expense. It’s perceived as more expensive than competing solutions.
ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. It is challenging to measure the return on investment for Mimecast Email Security.
Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. Mimecast is commended for its archiving and targeted threat protection capabilities. On the other hand, Mimecast faces challenges with its administrative aspect, filtering capabilities, and high pricing.
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Does a thorough job of examining email and URLs for malicious content."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The initial setup was easy."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions."
"This solution is good for small and medium enterprise companies."
"The most valuable feature of this solution is the spam filter."
"The most valuable features of this solution are anti-spam, sender reputation, and antivirus."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"FortiMail possesses notable strengths, and one key feature is its store-and-forward concept."
"It can block a lot of fake emails."
"I am satisfied with both the scalability and the stability of this solution."
"What I like about the integration is that it is directly into Microsoft 365, users can use their Microsoft 365 credentials to log into the portal and access their mail."
"Mimecast certainly helped my customers reduce phishing emails."
"It's good, it keeps the spam out."
"The solution is pretty straightforward to use and easy to set up."
"It offers an easy initial setup."
"Email security is the most valuable feature of the solution."
"Its administration console is very easy to use. The administration console is absolutely important because you interact with the platform through it."
"We like the content filtering and secure messaging features."
"Several simulation options are available within 365, and the phishing simulation could be better."
"We need a separate license and we don't know how to get the license that is required."
"The phishing and spam filters could use some improvement."
"The GUI is sometimes slow to fetch the device report and could be improved."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Configuration requires going to a lot of places rather than just accessing one tab."
"There is room for improvement with the UI."
"I'd like some additional features any product can give me to protect our environment in a better way."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"The only drawback to this solution is that the firmware is frequently updated, and each update results in downtime."
"The web console management interface could be improved."
"The infrastructure could be improved."
"I believe there is room for enhancement in content and web security features."
"Fortinet FortiMail's technical support team has shortcomings and needs improvement."
"The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names."
"The statistics and BI in general could be improved."
"The detection rates are an area for improvement."
"Many of our users complain that the system is blocking too many attachments. It's a good practice from a security perspective, but our users think Mimecast is doing too much. It might be something we'll have to adjust."
"I did have a problem with Mimecast. That is why I was looking for an alternative solution because their sender IP address gets poorly rated by Microsoft."
"We have subscribed to an archival service, and yet, when we have to get our data out, we have to pay a fee to get our own data. They charge an extraction fee."
"The solution's console interface was recently changed for the admins, but the previous one was much better because we could open tabs on it."
"Their support should be improved. They are notorious for sending you to knowledge-based articles rather than actually talking to you, but that is, unfortunately, kind of becoming a trend with everything. In terms of features, I haven't had any complaints. However, I don't like the fact they moved to a paid training subscription model. They used to have a lot of free webinars for training, but they have started to charge for them in the past year."
"They should improve the cookies management feature."
"The filtering needs more flexibility."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 55 reviews while Mimecast Email Security is ranked 5th in Secure Email Gateway (SEG) with 23 reviews. Fortinet FortiMail is rated 8.6, while Mimecast Email Security is rated 7.8. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Mimecast Email Security writes "It gives clients peace of mind and helps them educate their users about threats". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Sophos Email, whereas Mimecast Email Security is most compared with Microsoft Exchange Online Protection (EOP), Abnormal Security, Check Point Harmony Email & Collaboration, Cisco Secure Email and Darktrace. See our Fortinet FortiMail vs. Mimecast Email Security report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.