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We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Customer service and support are excellent.
Technical support from Fortinet deserves a rating of 10.
The technical support team is proficient and has all necessary resources to support all types of requirements.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
It remains stable even when the number of concurrent users increases.
I experienced no reliability or downtime issues.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Overall, Fortinet FortiAuthenticator is an inexpensive solution compared to some other security solutions, providing a simple but effective fix.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
The main benefits that end users receive from Fortinet FortiAuthenticator include more security for their applications, for their systems, and for all their network devices that they are logging into.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Mindshare (%) |
|---|---|
| Fortinet FortiAuthenticator | 3.7% |
| Okta Platform | 10.9% |
| Microsoft Entra ID | 8.4% |
| Other | 77.0% |
| Product | Mindshare (%) |
|---|---|
| Workspace ONE UEM | 8.5% |
| Microsoft Intune | 17.8% |
| IBM MaaS360 | 8.8% |
| Other | 64.9% |


| Company Size | Count |
|---|---|
| Small Business | 66 |
| Midsize Enterprise | 29 |
| Large Enterprise | 93 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 19 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 22 |
| Large Enterprise | 60 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
Fortinet FortiAuthenticator enhances security through intuitive management and integration capabilities, offering two-factor authentication and seamless connectivity with FortiGate, LDAP, and AD. It provides robust OTP features and operates efficiently across diverse environments.
Fortinet FortiAuthenticator is designed to streamline two-factor and multi-factor authentication processes across diverse network environments. Its seamless integration with Active Directory optimizes secure user management and enhances VPN security. It facilitates multi-domain authentication and serves as a comprehensive identity and access management tool. Organizations leverage its capabilities for VPN and network access while utilizing tokens for increased security. Its single sign-on feature aids in simplifying identity management and authorization, supporting extensive network and application security demands. However, improvements could be made to its outdated interface, pricing strategy, and better integration with third-party applications. Streamlined command line configurations and bolstered technical support would enhance user experience further.
What are the key features of Fortinet FortiAuthenticator?In industries like finance, healthcare, and education, Fortinet FortiAuthenticator is implemented to secure sensitive data and streamline access management. Its integration capabilities support compliance requirements, while its authentication features ensure authorized access across platforms, enhancing both security and operational efficiency.
Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.
Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.
What are the most important features?Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.
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