

Symantec Identity Governance and Administration and Fortinet FortiAuthenticator both compete in the identity management and authentication category. Symantec stands out in enterprise-scale identity management with a focus on automation, while Fortinet excels in seamless two-factor authentication within its ecosystem.
Features: Symantec Identity Governance and Administration automates identity management, improving access control and user provisioning in large enterprises. It offers seamless integration with enterprise systems, supporting security and compliance. Fortinet FortiAuthenticator excels in two-factor authentication across devices and environments, easily integrating with Fortinet's network security products.
Room for Improvement: Symantec's complexity requires advanced expertise, and users suggest a better user interface and enhanced integration capabilities. There is also a call for improved security features and workflow configurations. Fortinet FortiAuthenticator needs improved documentation, expanded integration with other vendors, and a more modern interface. Users face configuration challenges and high availability synchronization issues.
Ease of Deployment and Customer Service: Symantec's solution is primarily on-premises, but Fortinet offers hybrid and private cloud deployment options. Symantec's customer service is generally praised, though support quality varies. Fortinet customer service is good, but its technical support requires more product-specific expertise.
Pricing and ROI: Symantec is mid-range priced with notable ROI from automation, enhancing productivity and reducing costs. Fortinet FortiAuthenticator is seen as cost-effective with flexible licensing. User-based pricing is straightforward, offering good value, though some users consider it more expensive than competitors like Cisco Duo.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
Technical support from Fortinet deserves a rating of 10.
The technical support team is proficient and has all necessary resources to support all types of requirements.
At times, some technical staff lack knowledge, which delays issue resolution.
Fortinet FortiAuthenticator should be sufficiently scalable.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
It remains stable even when the number of concurrent users increases.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
We use multi-factor authentication for enhancing security.
| Product | Market Share (%) |
|---|---|
| Fortinet FortiAuthenticator | 1.7% |
| Symantec Identity Governance and Administration | 1.7% |
| Other | 96.6% |

| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 18 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 9 |
| Large Enterprise | 45 |
Fortinet FortiAuthenticator is the primary secure point of approved access into the Fortinet network, authorizing users, reviewing access permissions, and relaying the information to all Fortigate devices for comparison with identity-based protocols. Fortinet FortiAuthenticator is a top-ranked authorization and SSO solution.
Appropriate secure access is fundamental to every role in an enterprise ecosystem. It is an integral function of every organization to ensure that every access and privilege is secure and to mitigate any possible risk to an organization. Approved users should only have access to the necessary information when they need it, from the appropriate location(s) to safeguard an organization's security at all times.
Fortinet FortiAuthenticator is available as an appliance, virtual machine, or in the cloud.
Fortinet FortiAuthenticator Methods
Reviews from Real Users
Ernesto C., Presales Engineer at a comms service provider, shares,
”Key Features and Benefits
Ibrahim M., Senior Network & Security Engineer at a tech services company, relates, "The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."
The Symantec Identity Governance and Administration (formerly CA Identity Suite) provides comprehensive identity management and governance capabilities with a simple, intuitive user experience. This user experience can dramatically simplify processes such as user access requests and access certifications, resulting in improved productivity and user satisfaction. In addition, the Symantec Identity Governance and Administration performs risk analysis and certification and enables remediation actions in real-time during the access provisioning steps, thereby improving audit performance and risk posture with preventive policy enforcement.
While providing these business and governance-centric capabilities for business users, the Symantec Identity Governance and Administration also delivers core enterprise-grade identity management and governance capabilities, including broad provisioning support for on-premise and cloud apps, extensibility and flexibility to integrate with other IT systems and consumer-grade scale. This means organizations are not forced to choose between usability and performance. With the Symantec Identity Governance and Administration, they can have both.
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