We performed a comparison between ForgeRock and Saviynt based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."User-friendly solution."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"The best feature in Omada Identity is that it enables us to implement standardized employee life cycle processes so that we don't have to create them ourselves. We can then use the standard workflows. The breadth and scope of the solution’s IGA features also fulfill our requirements."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"I like the way it is handling authentication and authorization."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"We create and define the permissions and configurations for the users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Easy to customize and adaptable to any environment."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The most valuable features are that it is easy to manage and it's stable."
"The product has a great attestation feature."
"The repository has many features where you can define primary and secondary owners."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"The product is flexible to use."
"Saviynt is easy to configure and manage."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"It's easy to manage and easy to use; a simple tool for end-users."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"We are still on Omada on-prem, but I understand that when Omada is in the cloud, you cannot send an attachment via email. We have some emails with attachments for new employees because we have to explain to them how to register and do their multi-factor authentication. All that information is in the attachment. People have to do that before they are in our system. We cannot give them a link to our Intranet and SharePoint because they do not yet have access. They have to register before that, so I need to send the attachments, but this functionality is not there in the cloud."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"They need to improve the cost for small companies."
"The Omada support response time has room for improvement."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The product's support services in the French language are not free."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The solution's deployment should be made easier."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"They should improve the solution by include reporting."
"The solution is hosted on AWS cloud, and there is some dependency that affects our bottom line."
"The biggest drawback is that for every change you want to make, you have to go back to them and ask for it."
"The customer support and implementation services need to be improved."
"The tool is difficult to migrate."
"The UI doesn’t enhance the user experience."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"We sometimes experience performance issues when the solution fails to process the data between two different applications."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Saviynt is ranked 4th in Identity Management (IM) with 19 reviews. ForgeRock is rated 8.0, while Saviynt is rated 7.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Saviynt writes "Some of the self-service capabilities are quite powerful, but the UI doesn’t enhance the user experience". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and One Identity Manager, whereas Saviynt is most compared with SailPoint IdentityIQ, Microsoft Entra ID, CyberArk Privileged Access Manager, Okta Workforce Identity and SAP Identity Management. See our ForgeRock vs. Saviynt report.
See our list of best Identity Management (IM) vendors.
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