


Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM).
On a B2B level, it opened up the market for TomTom to sell its services in a more efficient way to car companies.
We can use a Linux image from ForgeRock with different systems, applications, websites, and mobile apps to create various types of access for users.
I can definitely see that fewer employees are needed compared to using different SaaS applications.
It is able to save time and money as everything is automated: user access provisioning, password policy management, and reporting.
The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.
For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.
The customer support is very flexible and supportive, particularly in the area of automation and customer deployments.
I do have dedicated support called the PUMA support, and they are providing excellent service.
The team is not very knowledgeable and takes too long to respond.
While they are familiar with me, the team is not large enough, which impacts their availability.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
Technical support is very good.
The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.
The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.
We scaled up with ForgeRock. My team received an award for implementing it for a 60 million customer base, which was the largest implementation at that time.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.
ForgeRock is very stable because it manages access, authentication, and authorization effectively.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
ForgeRock needs to focus on low-code, no-code solutions that allow for drag-and-drop functionality with good orchestration.
It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods.
The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.
Incorporating AI to reduce manual work would be beneficial.
Oracle Identity Governance is a thick, heavy application and has fewer application connectors compared to SailPoint, which offers a large number of out-of-box connectors, making integration easier.
Improvements could include making Oracle Identity Governance a simpler plug-and-play product.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
The pricing, setup cost, and licensing are very straightforward, which is a good success.
One has to spend considerable time trying to understand the different modules and different needs for those modules on the licensing front.
They sell the solution cheaply, but setting up and maintaining it becomes very expensive.
If you want to implement it at full scale, it's not an entry-level product; it's an enterprise-class product and it is expensive.
Oracle Identity Governance is very expensive.
SailPoint is cheaper than ServiceNow, which is very expensive.
The pricing of SailPoint could be better.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.
ForgeRock positively impacts our organization as we manage a large number of users with ease, providing a standard IAM solution that simplifies our processes.
ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.
The reporting function and Identity Audit function help with compliance, as they provide access review certification, segregation of duties, and a reporting feature.
The features I find most effective in Oracle Identity Governance include size and scale management, which is good for large organizations.
The solution's capabilities in provisioning, de-provisioning, terminations, and transfers are excellent.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
| Product | Mindshare (%) |
|---|---|
| SailPoint Identity Security Cloud | 12.2% |
| ForgeRock | 3.7% |
| Oracle Identity Governance | 2.5% |
| Other | 81.6% |

| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 5 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 11 |
| Large Enterprise | 46 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 8 |
| Large Enterprise | 42 |
ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.
With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.
ForgeRock Benefits and Key Features
Reviews from Real Users
ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.
PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”
Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."
Oracle Identity Governance (OIG) is a very versatile and robust enterprise identity management solution that offers functional and business performance competence by supplying centralized administration and total automation of identity and client provisioning events throughout the organization and user applications. Oracle Identity Governance monitors the complete identity and role process to satisfy rapidly changing business and complex compliance regulations and quickly delivers critical reporting and compliance capabilities.
Oracle Identity Governance is designed to easily identify which users have approved access to specific applications and other resources. It does this by using processes such as segregation of duties (SOD), role-based access control (RBAC), certifications, and access requests.
Oracle Identity Governance Features
Reviews from Real Users
“The one thing that stands out was the automatic sign-out when an employee goes on vacation. Identity Governance can monitor when an employee goes on vacation and returns. We use this feature to automatically disable all the employee's accounts when they go on vacation, and they're automatically enabled when they come back. We can also automatically delete the employee's accounts when they're dismissed. Oracle has a model that gives you precise reports. It's called Crystal, and it's similar to JasperReports, so we can derive reports from this database. “ - Fabio L., Partner at a tech services company.
“We are using Oracle Identity Manager for the management of the identity cycle. We have a human resources system as a source, and we have some custom-made applications as a destination of the changes in the identities. - A PeerSpot user who is a Project Manager at a government “
SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.
SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.
What are the key features of SailPoint Identity Security Cloud?
What benefits can users expect when evaluating SailPoint Identity Security Cloud?
SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.