We performed a comparison between Forcepoint Email Security [EOL] and IceWarp based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender helps us prioritize threats across our organization."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The product's scalability is good."
"The basic features are okay and I'm satisfied with the Defender."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The most valuable features of Forcepoint Email Security are the integration with other solutions. It provides a more secure infrastructure and views for the customers from the DLP. You can work on URLs, files, and advanced inspections that will protect the customers."
"The feature I find most valuable is the web, email and DLP integration."
"The email and the web filter aspects of the solution are the most valuable features."
"Using Forcepoint, we have created policies and rules for any suspicious mail. It is blocked and only released by an admin's approval."
"It is good at data leakage prevention (DLP). You can create the data exfiltration profile while sending the emails, which is one of the key advantages of the solution."
"We have found the product to be stable."
"Unlike other competitors, it doesn't cause any performance issues."
"All of the filtering features are very nice."
"It has great communication capabilities for team chatting and web conferences."
"The solution has a very good log-in to the UI when compared to other solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"An effective, functional, very good tool for controlling resources."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"IceWarp has multiple applications that are easy to use for many people."
"It's scalable and stable."
"The solution's voice services work well for our company."
"The company should focus on adding threats that the solution is currently unable to detect."
"The custom alerts have to improve a lot."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"We need a separate license and we don't know how to get the license that is required."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"Microsoft Defender for Office 365 should be more proactive."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Several simulation options are available within 365, and the phishing simulation could be better."
"Forcepoint Email Security is stable, but it could be improved."
"Technical support is lacking. It could be a lot better."
"We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time."
"Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective."
"I would like for deployment to be simplified."
"Customer support could be better."
"The reporting functionality needs to be improved, as it is not customizable."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The exchange compatibility mode is rather limited. Their technical support can also be better. They only provide online support, and there should be some option for escalating."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
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Forcepoint Email Security [EOL] doesn't meet the minimum requirements to be ranked in Email Security with 14 reviews while IceWarp is ranked 6th in Email Applications with 15 reviews. Forcepoint Email Security [EOL] is rated 7.8, while IceWarp is rated 8.6. The top reviewer of Forcepoint Email Security [EOL] writes "Easy to use and setup and expands well". On the other hand, the top reviewer of IceWarp writes "A tool that is scalable and can accommodate a large number of users but needs to improve the support it provides to its users ". Forcepoint Email Security [EOL] is most compared with Proofpoint Email Protection, whereas IceWarp is most compared with Google Workspace, Zimbra Collaboration, Microsoft Exchange, Zoho Mail and KerioConnect.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
