Floww.ai vs SAP CRM comparison

Floww.ai and SAP are both solutions in the CRM category. Floww.ai is ranked #138, while SAP is ranked #4 with an average rating of 8.1. Floww.ai holds a 0.3% mindshare in CRM, compared to SAP’s 2.1% mindshare. Additionally, 84% of SAP users are willing to recommend the solution.

Floww.ai

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384 Comparison Views

SAP CRM

Read 44 SAP CRM reviews

4,480 Views
4,032 Comparison Views

84% willing to recommend

Floww.ai

SAP CRM

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Executive Summary

We performed a comparison between Floww.ai and SAP CRM based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: March 2026).

Buyer's Guide

CRM

March 2026

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Helped 885,667 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Floww.ai

Ranking in CRM

138th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP CRM

Ranking in CRM

4th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Local Government CRM (2nd), Marketing Management (3rd)

Mindshare comparison

As of April 2026, in the CRM category, the mindshare of Floww.ai is 0.3%, up from 0.0% compared to the previous year. The mindshare of SAP CRM is 2.1%, down from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Mindshare Distribution
Product	Mindshare (%)
SAP CRM	2.1%
Floww.ai	0.3%
Other	97.6%

CRM

Featured Reviews

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Fazle Rabbi

CRM administrator at a manufacturing company with 10,001+ employees

Customization and automation drive effective user training and insights sharing

Recently, the price of SAP CRM has increased, which is one concern. Another issue is that sometimes we experience slow performance. Reports in SAP CRM itself can become very slow. Other than that, it is a very good CRM system. I am happy with SAP CRM because whenever we have requirements for changes or customization as per our needs, we get them, and the downtime is minimal. We are getting very good support from the incident team and the in-house support team who are responsible for customization. Some customer centers have moved to Salesforce, but I don't have any experience with Salesforce to make a comparison.

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

13%

Financial Services Firm

University

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	5
Large Enterprise	27

Questions from the Community

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What do you like most about SAP CRM?

Getting the right information at the right time across different programs is important. These programs lack interaction between them. IPA is a good option to bring them together.

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What is your experience regarding pricing and costs for SAP CRM?

SAP CRM is not suitable for small companies because of the cost. It is suitable for medium and large enterprise companies.

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What needs improvement with SAP CRM?

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Comparisons

No data available

Microsoft Dynamics CRM vs SAP CRM

Compared 36% of the time

Salesforce Sales Cloud vs SAP CRM

Compared 9% of the time

Adobe Campaign vs SAP CRM

Compared 5% of the time

Zoho CRM vs SAP CRM

Compared 4% of the time

Siebel CRM vs SAP CRM

Compared 4% of the time

More SAP CRM Competitors

Product Reports

Buyer's Guide

CRM

March 2026

Download Floww.ai product report

Buyer's Guide

SAP CRM

March 2026

Download SAP CRM product report

Overview

Floww.ai is a productivity and efficiency-enhancing platform trusted by users for streamlining workflow management and automating repetitive tasks.

With its user-friendly interface and customizable workflows, it offers flexibility to meet specific requirements. The analytics feature provides valuable insights and performance monitoring.

Floww.ai's tailored solutions and seamless integration with various tools and platforms optimize operations and enable efficient workflow management.

Floww.ai

SAP CRM is a comprehensive customer relationship management solution that helps businesses streamline their sales, marketing, and service processes. It offers a range of features including lead management, opportunity management, campaign management, and customer service management. With SAP CRM, businesses can effectively manage their customer interactions, improve customer satisfaction, and drive revenue growth.

The solution integrates with other SAP modules, allowing for seamless data exchange and real-time insights. It also offers mobile access, enabling sales and service teams to access critical information on the go.

SAP CRM is a powerful tool for businesses looking to enhance their customer relationships and drive business success.

SAP

Sample Customers

1. ABN AMRO 2. Accenture 3. AIG 4. Amadeus 5. Aon 6. Atos 7. AXA 8. BNP Paribas 9. Citi 10. Cisco 11. CocaCola 12. Colgate Palmolive 13. Credit Suisse 14. Danone 15. Deloitte 16. Deutsche Bank 17. Eni 18. EY 19. FedEx 20. GE 21. GlaxoSmithKline 22. Google 23. Henkel 24. HSBC 25. IBM 26. ING 27. Johnson Johnson 28. KPMG

Brau Union Osterreich AG, Nu Skin Enterprises Inc., AOK Bundesverband, RAK Ceramics, NHS 24, Wholesale Sports Outdoor Outfitters, FC Bayern Munchen AG, Tumi, The Kellogg Company, MVV Energie AG, Anglian Water Services, German Football Association (DFB), Nebraska Book Company Inc.

Find out what your peers are saying about Microsoft, Salesforce, Zoho and others in CRM. Updated: March 2026.

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