F5 Silverline Managed Services vs Kentik comparison

Kentik and F5 Silverline Managed Services compete in the network performance and security management category. Kentik seems to have the upper hand in real-time traffic analysis and user experience, while F5 Silverline is stronger in application security management.

Features: Kentik provides NetFlow visualization, real-time traffic insights, and a flexible data explorer. Its ability to monitor network flows aids in planning and security. F5 Silverline Managed Services offers application security management and L7 firewall protection, making it easy to apply security policies across different environments without complex setups.

Room for Improvement: Kentik users suggest enhancing user and security rights granularity, improving the usability of APIs, and developing more actionable insights. F5 Silverline could benefit from better API integration, improved reporting, and more cost-efficient pricing. Users also seek a faster support response and additional global points of presence.

Ease of Deployment and Customer Service: Kentik, as a SaaS solution, is appreciated for its straightforward deployment and exemplary technical support, offering proactive communication. F5 Silverline Managed Services provides flexibility across environments like hybrid and public clouds, although its features can be complex to navigate. Both offer strong customer service, but Kentik receives higher praise for its prompt and expert responses.

Pricing and ROI: Kentik uses a device-based pricing model, offering discounts for educational sectors. It is seen as cost-effective, reducing transit expenses and offering substantial traffic visibility despite higher initial costs. F5 Silverline's pricing is considered high, based on bandwidth and additional features, prompting concerns over competitiveness with options like Cloudflare and the need for flexible pricing models.