Try our new research platform with insights from 80,000+ expert users

Fortinet FortiAP vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Fortinet FortiAP offers high ROI with robust security, minimal maintenance, and 80% cost savings compared to competitors.
Sentiment score
8.6
Mist AI and Cloud offers reliable equipment, cost savings, and improved user satisfaction, despite high initial pricing.
I do not have to continuously manage them, and their reliability means they are consistently up and running.
Fortinet FortiAP provides value for money, and I can quantify the savings at about 80%.
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
 

Customer Service

Sentiment score
7.5
Fortinet FortiAP's customer service experiences vary, with mixed support quality influenced by region, service tier, and training resources.
Sentiment score
6.7
Mist AI and Cloud provide reliable technical support, though experiences vary during transition and sales support phases.
The RMA process is very good, with same-day replacement in our case.
We keep a support contract open with Fortinet, so we have instantaneous response from them.
I am not satisfied with Fortinet FortiAP's technical support in India.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
The issues were mainly related to response time.
 

Scalability Issues

Sentiment score
6.9
Fortinet FortiAP is scalable, supporting thousands of users, but may require new purchases due to technology constraints.
Sentiment score
8.5
Mist AI and Cloud offers scalable, flexible network management for large enterprises and managed service providers ensuring seamless connectivity.
We have good scalability with Fortinet FortiAP because we have multiple ISPs connected to it through FortiManager.
There could be constraints where a product can't be scaled further without purchasing a new model.
I would rate scalability at nine out of ten.
In terms of scalability, Mist AI and Cloud is scalable.
 

Stability Issues

Sentiment score
6.6
Fortinet FortiAP's stability is mixed; some praise performance while others face disconnections and vulnerabilities, influenced by location and setup.
Sentiment score
8.3
Mist AI and Cloud is praised for stability and reliability, with users rating it highly despite some unused features.
I have not experienced any issues, outages, or problems and have not had to interfere with them at all.
The stability of the solution is very high.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Fortinet FortiAP needs improvements in wireless functionality, support, outdoor performance, and configuration, despite effective cloud management capabilities.
Mist AI and Cloud need improvements in configuration, integration, documentation, support, pricing, language support, and marketing.
I know they're going up to six soon, which will enhance reliability.
Security is always a concern for any business, and the network should not be compromised easily.
We earlier expected that Fortinet FortiAP could be managed through the cloud, which would be very good, but nowadays, FortiNet is providing FortiAPs with cloud management also.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
 

Setup Cost

Fortinet FortiAP offers competitive enterprise pricing, though licensing costs can be high, generally rated six to nine out of ten.
Mist AI's pricing is competitive with reasonable licensing costs, offering a 20% edge over Aruba and Cisco, despite setup expenses.
The license costs for Fortinet are more affordable when considering licensing costs with other leaders like Cisco.
The pricing is much better than Cisco pricing.
Fortinet FortiAP is affordable, not expensive.
Mist AI and Cloud is not an expensive tool and is very competitive.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
 

Valuable Features

Fortinet FortiAP excels in integration, management, and security, providing stability and performance for small to medium enterprises.
Mist AI enhances network efficiency with advanced features, automation, and analytics, improving user experience and operational performance cost-effectively.
Fortinet FortiAP is effective in protecting against wireless threats.
Compatibility with Fortinet firewalls allows clients to set up new businesses with integrated firewalls and access points, offering a cost-effective solution while providing excellent wireless coverage.
In a FortiGate, especially a Forti wireless environment, it's always easy to troubleshoot problems and it gives better visibility of our environment.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Juniper doesn't have a wireless LAN controller; they used to have it in the past, but recently everything about Juniper wireless LAN is on Mist AI.
 

Categories and Ranking

Fortinet FortiAP
Ranking in Wireless LAN
6th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Wireless LAN category, the mindshare of Fortinet FortiAP is 6.2%, up from 2.0% compared to the previous year. The mindshare of Mist AI and Cloud is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Fortinet FortiAP6.2%
Mist AI and Cloud1.6%
Other92.2%
Wireless LAN
 

Featured Reviews

Shahnawaz Nusrat - PeerSpot reviewer
Has simplified wireless integration while needing better throughput and captive portal features
The product can be improved depending on the model selected as per requirements. Support is good and throughput is good. What we need to do is select a better product as per our requirement and environment. If proper working is done in terms of wireless heat map or radio connectivity in our environment, I believe it's good. There is always a chance to improve. Throughput can be better in terms of other vendors, but currently, it's working fine. One feature that I still need to explore is the captive portal. When we deploy a unit in a public environment, users need to sign in with a pop-up box to connect.
RahulSivanandan - PeerSpot reviewer
Analytics and automation simplify wireless management and proactive troubleshooting
The analytics part of Mist AI and Cloud is really helpful, including correlation and event analysis. These features make Mist AI and Cloud stand out in the market. The automation capabilities are quite impressive, making it easy to manage and maintain. Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise. Additionally, the platform is easy to deploy.
report
Use our free recommendation engine to learn which Wireless LAN solutions are best for your needs.
869,566 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Government
9%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
17%
Educational Organization
9%
Financial Services Firm
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise8
 

Questions from the Community

What do you like most about FortiAP?
If we have FortiClient installed on multiple devices, it is seamless to connect with FortiAP. It supports passwordless authentication as well. That is a great thing about it.
What needs improvement with FortiAP?
The product can be improved depending on the model selected as per requirements. Support is good and throughput is good. What we need to do is select a better product as per our requirement and env...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Mist AI and Cloud is not an expensive tool and is very competitive. Since there is a wide range of services and devices, it's hard to provide a particular price range. It would only be possible to ...
What needs improvement with Mist AI and Cloud?
If Juniper or Mist can enhance the management of third-party devices, it would make sense, as the current functionalities offer limited insight compared to managing Juniper or Mist devices.
 

Also Known As

No data available
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Fortinet FortiAP vs. Mist AI and Cloud and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.