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Fortinet FortiAP vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Fortinet FortiAP offers high ROI with robust security, minimal maintenance, and 80% cost savings compared to competitors.
Sentiment score
6.7
Mist AI and Cloud offer significant ROI by reducing OpEx, enhancing control, and providing cost-effective training despite high pricing.
I do not have to continuously manage them, and their reliability means they are consistently up and running.
Network Administrator at a educational organization with 501-1,000 employees
Fortinet FortiAP provides value for money, and I can quantify the savings at about 80%.
Senior Network Security Engineer at ITCG SOlutions Pvt Ltd
The return on investment is huge and unmatched, as the devices are not expensive and are highly beneficial for day-to-day business operations.
Global Juniper Presales Engineer at Westcon-Comstor
 

Customer Service

Sentiment score
7.5
Fortinet FortiAP's customer service experiences vary, with mixed support quality influenced by region, service tier, and training resources.
Sentiment score
7.0
Mist AI and Cloud's customer service is mixed, praised for technical support but criticized for sales support and response time.
We keep a support contract open with Fortinet, so we have instantaneous response from them.
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
The RMA process is very good, with same-day replacement in our case.
Head Of Technical Operations at ITE
I am not satisfied with Fortinet FortiAP's technical support in India.
Senior Network Security Engineer at ITCG SOlutions Pvt Ltd
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
Network Manager at Bread LLC
The issues were mainly related to response time.
Global Juniper Presales Engineer at Westcon-Comstor
I rate technical support from Juniper as eight out of ten.
Technical Lead at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
6.9
Fortinet FortiAP is scalable, supporting thousands of users, but may require new purchases due to technology constraints.
Sentiment score
8.3
Mist AI and Cloud are scalable, supporting thousands of users while requiring careful network planning to prevent connectivity issues.
There could be constraints where a product can't be scaled further without purchasing a new model.
Senior IT System Engineer at a tech services company with 1-10 employees
We have good scalability with Fortinet FortiAP because we have multiple ISPs connected to it through FortiManager.
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
I would rate scalability at nine out of ten.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
In terms of scalability, Mist AI and Cloud is scalable.
Network Manager at Bread LLC
 

Stability Issues

Sentiment score
6.6
Fortinet FortiAP's stability is mixed; some praise performance while others face disconnections and vulnerabilities, influenced by location and setup.
Sentiment score
8.1
Mist AI and Cloud offers stable, secure solutions with advanced features, ensuring consistent performance and improved efficiency through AI optimization.
I have not experienced any issues, outages, or problems and have not had to interfere with them at all.
Network Administrator at a educational organization with 501-1,000 employees
The stability of the solution is very high.
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
Network Manager at Bread LLC
 

Room For Improvement

Fortinet FortiAP needs improvements in wireless functionality, support, outdoor performance, and configuration, despite effective cloud management capabilities.
Improvements needed in Mist AI include configuration, integration, pricing, user support, documentation, third-party management, and marketing, especially in Brazil.
Security is always a concern for any business, and the network should not be compromised easily.
Senior IT System Engineer at a tech services company with 1-10 employees
I know they're going up to six soon, which will enhance reliability.
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
We earlier expected that Fortinet FortiAP could be managed through the cloud, which would be very good, but nowadays, FortiNet is providing FortiAPs with cloud management also.
Senior Network Security Engineer at ITCG SOlutions Pvt Ltd
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
Network Manager at Bread LLC
They should focus on making their GUI more user-friendly.
Technical Lead at a tech vendor with 10,001+ employees
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
 

Setup Cost

Fortinet FortiAP offers competitive enterprise pricing, though licensing costs can be high, generally rated six to nine out of ten.
Enterprise users view Mist AI pricing as competitive, but setup costs and additional fees vary by region and features.
The license costs for Fortinet are more affordable when considering licensing costs with other leaders like Cisco.
Senior IT System Engineer at a tech services company with 1-10 employees
The pricing is a little bit high, and I would rate it a ten on the scale where ten is the highest price.
Network Administrator at a educational organization with 501-1,000 employees
The pricing is much better than Cisco pricing.
Network Engineer III at a energy/utilities company with 1,001-5,000 employees
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
Network Manager at Bread LLC
Mist AI and Cloud is not an expensive tool and is very competitive.
Global Juniper Presales Engineer at Westcon-Comstor
My rating for pricing is five, where ten represents a low price and one represents a high price.
Technical Lead at a tech vendor with 10,001+ employees
 

Valuable Features

Fortinet FortiAP excels in integration, management, and security, providing stability and performance for small to medium enterprises.
Mist AI and Cloud enhance network management with AI-driven automation, fast connectivity, and seamless integration for efficient monitoring.
Compatibility with Fortinet firewalls allows clients to set up new businesses with integrated firewalls and access points, offering a cost-effective solution while providing excellent wireless coverage.
Senior IT System Engineer at a tech services company with 1-10 employees
Fortinet FortiAP is effective in protecting against wireless threats.
Senior Network Security Engineer at ITCG SOlutions Pvt Ltd
FortiAPs are an enterprise-level device capable of handling a large number of users and connections, ensuring quality.
Network Administrator at a educational organization with 501-1,000 employees
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Sr Pre-sales Network & Security Consultant at a consultancy with 1-10 employees
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
Network Manager at Bread LLC
Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices.
Technical Lead at a tech vendor with 10,001+ employees
 

Categories and Ranking

Fortinet FortiAP
Ranking in Wireless LAN
5th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.6
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Wireless LAN category, the mindshare of Fortinet FortiAP is 5.7%, up from 3.4% compared to the previous year. The mindshare of Mist AI and Cloud is 1.5%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Fortinet FortiAP5.7%
Mist AI and Cloud1.5%
Other92.8%
Wireless LAN
 

Featured Reviews

Shahnawaz Nusrat - PeerSpot reviewer
Head Of Technical Operations at ITE
Has simplified wireless integration while needing better throughput and captive portal features
The product can be improved depending on the model selected as per requirements. Support is good and throughput is good. What we need to do is select a better product as per our requirement and environment. If proper working is done in terms of wireless heat map or radio connectivity in our environment, I believe it's good. There is always a chance to improve. Throughput can be better in terms of other vendors, but currently, it's working fine. One feature that I still need to explore is the captive portal. When we deploy a unit in a public environment, users need to sign in with a pop-up box to connect.
Mohammed Junaid Khatib - PeerSpot reviewer
Technical Lead at a tech vendor with 10,001+ employees
Has improved troubleshooting efficiency with AI-driven insights but requires a simpler user interface
Mist AI and Cloud has integrated artificial intelligence and introduced a Marvis tool, making troubleshooting much easier compared to Cisco, Extreme, or any other vendor. The Marvis tool includes Marvis Action and Marvis Mini. In Marvis Mini, you can enter the MAC address, site name, or device name to get complete details of any issues the device is facing. If you enter the MAC address of a device, it will show the types of issues such as roaming, authentication, or IP address problems. This eliminates the need to manually search for errors on the controller. The troubleshooting has been significantly simplified through Marvis Mini, which is integrated with AI. Additionally, Marvis Action helps with alerting and monitoring, showing how many devices are down and what kinds of connectivity, DHCP, or authentication issues exist, providing alerts without the need to manually monitor all devices. Mist AI and Cloud is very effective at managing user experience through its AI capabilities. It helps reduce downtime by providing alerts that allow us to work directly on issues without waiting for system failures.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Government
9%
Manufacturing Company
9%
Comms Service Provider
8%
Computer Software Company
17%
Financial Services Firm
10%
Educational Organization
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise7
Large Enterprise9
 

Questions from the Community

What do you like most about FortiAP?
If we have FortiClient installed on multiple devices, it is seamless to connect with FortiAP. It supports passwordless authentication as well. That is a great thing about it.
What needs improvement with FortiAP?
The product can be improved depending on the model selected as per requirements. Support is good and throughput is good. What we need to do is select a better product as per our requirement and env...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
My rating for pricing is five, where ten represents a low price and one represents a high price.
What needs improvement with Mist AI and Cloud?
The area for improvement is that Juniper is not as market dominant as Cisco, so they should focus on making their GUI more user-friendly, as it is currently a bit complex and users may not fully un...
 

Also Known As

No data available
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Fortinet FortiAP vs. Mist AI and Cloud and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.