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Fortinet FortiAP vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 31, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Fortinet FortiAP offers high ROI with robust security, minimal maintenance, and 80% cost savings compared to competitors.
Sentiment score
8.3
Mist AI and Cloud provide reliable, cost-saving solutions with competitive pricing and benefits for Cisco-certified users.
I do not have to continuously manage them, and their reliability means they are consistently up and running.
Fortinet FortiAP provides value for money, and I can quantify the savings at about 80%.
 

Customer Service

Sentiment score
7.4
Fortinet FortiAP's customer service experiences vary, with mixed support quality influenced by region, service tier, and training resources.
Sentiment score
7.1
Mist AI and Cloud's customer service has mixed reviews, citing fast support yet issues with reachability and response times.
We keep a support contract open with Fortinet, so we have instantaneous response from them.
I am not satisfied with Fortinet FortiAP's technical support in India.
The technical support from Fortinet FortiAP is rated 7.5 out of ten.
The support quality needs improvement, particularly in terms of reachability and response time after the merger.
 

Scalability Issues

Sentiment score
7.4
Fortinet FortiAP is scalable, supporting thousands of users, but may require new purchases due to technology constraints.
Sentiment score
8.5
Mist AI Cloud excels in scalability and flexibility, ideal for enterprises managing numerous access points with automatic optimizations.
There could be constraints where a product can't be scaled further without purchasing a new model.
We have good scalability with Fortinet FortiAP because we have multiple ISPs connected to it through FortiManager.
In terms of scalability, Mist AI and Cloud is scalable.
I would rate scalability at nine out of ten.
 

Stability Issues

Sentiment score
7.2
Fortinet FortiAP's stability is mixed; some praise performance while others face disconnections and vulnerabilities, influenced by location and setup.
Sentiment score
8.3
Mist AI and Cloud are praised for stability, fault-tolerance, and dependability, enhanced by redundancy, AI, and efficient updates.
I have not experienced any issues, outages, or problems and have not had to interfere with them at all.
The stability of the solution is very high.
Mist AI and Cloud is stable, and I would rate its stability as eight out of ten.
 

Room For Improvement

Fortinet FortiAP needs enhancements in wireless functionality, affordability, security integration, configuration, automation, compatibility, support, and reporting.
Enhancements in configuration, integration, and support are needed for Mist AI, Cloud, and third-party device compatibility.
I know they're going up to six soon, which will enhance reliability.
Security is always a concern for any business, and the network should not be compromised easily.
We earlier expected that Fortinet FortiAP could be managed through the cloud, which would be very good, but nowadays, FortiNet is providing FortiAPs with cloud management also.
Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively.
From a Juniper perspective, there is a need for further improvements in the SRX and the given solution area.
 

Setup Cost

Fortinet FortiAP offers competitive enterprise pricing, though licensing costs can be high, generally rated six to nine out of ten.
Mist AI offers competitive pricing, though significant licensing and setup costs, with varied pricing impacts in different regions.
The license costs for Fortinet are more affordable when considering licensing costs with other leaders like Cisco.
Fortinet FortiAP is affordable, not expensive.
The pricing is much better than Cisco pricing.
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing.
 

Valuable Features

Fortinet FortiAP excels in integration, management, and security, providing stability and performance for small to medium enterprises.
Mist AI and Cloud streamline operations with AI automation, troubleshooting, and enhanced networking for efficient, cost-effective management.
Fortinet FortiAP is effective in protecting against wireless threats.
Compatibility with Fortinet firewalls allows clients to set up new businesses with integrated firewalls and access points, offering a cost-effective solution while providing excellent wireless coverage.
FortiAPs are an enterprise-level device capable of handling a large number of users and connections, ensuring quality.
The AI-driven automation, like Mist, assists the network manager and operation manager in troubleshooting the wireless network by identifying signal issues and offering timely assistance.
Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise.
 

Categories and Ranking

Fortinet FortiAP
Ranking in Wireless LAN
8th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Mist AI and Cloud
Ranking in Wireless LAN
18th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Wireless LAN category, the mindshare of Fortinet FortiAP is 5.8%, up from 1.0% compared to the previous year. The mindshare of Mist AI and Cloud is 1.9%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Wireless LAN
 

Featured Reviews

JayPrajapati - PeerSpot reviewer
Room for improvement in customer support as overall satisfaction remains low
We earlier expected that Fortinet FortiAP could be managed through the cloud, which would be very good, but nowadays, FortiNet is providing FortiAPs with cloud management also. That requirement has been covered. Currently, I cannot see any areas for improvement because it fulfills my requirements, and I can do everything I need with it.
RahulSivanandan - PeerSpot reviewer
Analytics and automation simplify wireless management and proactive troubleshooting
The analytics part of Mist AI and Cloud is really helpful, including correlation and event analysis. These features make Mist AI and Cloud stand out in the market. The automation capabilities are quite impressive, making it easy to manage and maintain. Mist AI and Cloud's orchestration is beneficial for troubleshooting and proactive analysis, offering proactive solutions before issues arise. Additionally, the platform is easy to deploy.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Government
10%
Comms Service Provider
9%
Manufacturing Company
7%
Educational Organization
17%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about FortiAP?
If we have FortiClient installed on multiple devices, it is seamless to connect with FortiAP. It supports passwordless authentication as well. That is a great thing about it.
What needs improvement with FortiAP?
We earlier expected that Fortinet FortiAP could be managed through the cloud, which would be very good, but nowadays, FortiNet is providing FortiAPs with cloud management also. That requirement has...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
Compared with other solutions, Mist AI and Cloud is not that expensive and is considered moderate in pricing. The solution is priced per device.
What needs improvement with Mist AI and Cloud?
The support needs improvement. Since the merger or integration between Mist AI and Cloud and HP, it has affected service quality negatively. The reachability, access, and response time of the suppo...
 

Also Known As

No data available
Mist Access Points
 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
Find out what your peers are saying about Fortinet FortiAP vs. Mist AI and Cloud and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.