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I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
It would be better if the SLA of technical support was less than four hours.
There are some problems with their technical support when it comes to the whole Meraki system.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
It requires some time to update, which affects real-time management.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
The solution supports Wi-Fi 6.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
All auditing and event logs are centralized in the dashboard.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
| Product | Mindshare (%) |
|---|---|
| Cisco Meraki Wireless LAN | 9.6% |
| Aruba Wireless | 12.4% |
| Ruckus Wireless | 11.5% |
| Other | 66.5% |
| Product | Mindshare (%) |
|---|---|
| ExtremeCloud IQ | 2.9% |
| Cisco DNA Center | 10.6% |
| Cisco Catalyst Center | 5.8% |
| Other | 80.7% |


| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 27 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
Cisco Meraki Wireless LAN provides cloud-based management for remote configuration and network monitoring. It simplifies deployment and offers centralized control alongside high visibility.
Cisco Meraki Wireless LAN is ideal for managing complex networks and infrastructures without on-site controllers. It features an intuitive dashboard for seamless device integration and robust security, ensuring stable connectivity. Users can easily make network adjustments, track real-time analytics, and set multiple access IDs. While effective, areas needing enhancement include detailed logging, improved security features, more competitive licensing, and better integration with other solutions. Advanced user and support features could also see upgrades, and its dashboard functionality may benefit from improvements. Feedback indicates concerns about coverage, device management, and technical support. Customization, scalability, and compatibility limitations are noted compared to some competing solutions.
What are Cisco Meraki Wireless LAN's features?Cisco Meraki Wireless LAN is widely used across sectors like education, healthcare, retail, and corporate environments to manage client and guest access, secure networks, and integrate IoT devices. Schools, hospitals, offices, and data centers deploy it for its ease of deployment and centralized management. Resellers and integrators utilize it for networking and security solutions to ensure reliable connectivity in diverse environments.
ExtremeCloud IQ provides powerful cloud management with controller-less architecture, centralized administration, and seamless scalability, simplifying configuration and deployment while enhancing security and automation.
ExtremeCloud IQ is designed for managing wireless networks across diverse environments. It offers consolidated management for wireless LANs, access points, and switches, all integrated into a single dashboard. Known for intuitive automation and robust security features like integrated firewalls, it supports entities in educational sectors, large enterprises, manufacturing, and healthcare. Users benefit from detailed network insights while streamlined management and effective support contribute to efficiency. While offering advanced options such as Private Pre-shared Key and VLAN mapping, the system would benefit from improved configuration and stability, as well as enhanced device compatibility and reporting capabilities.
What are the standout features of ExtremeCloud IQ?In educational settings, ExtremeCloud IQ streamlines network management for schools and universities, allowing them to focus on educational excellence. Large enterprises benefit from its unified platform, managing multiple locations effectively, while manufacturing firms and healthcare facilities use its comprehensive tools to ensure reliable and secure connectivity across their networks.
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