Find out what your peers are saying about Hewlett Packard Enterprise, Ruckus, Cisco and others in Wireless LAN.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
It would be better if the SLA of technical support was less than four hours.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
It requires some time to update, which affects real-time management.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
| Product | Market Share (%) |
|---|---|
| Cisco Meraki Wireless LAN | 11.5% |
| Aruba Wireless | 15.4% |
| Ruckus Wireless | 13.8% |
| Other | 59.3% |
| Product | Market Share (%) |
|---|---|
| ExtremeCloud IQ | 2.7% |
| Cisco DNA Center | 21.8% |
| Cisco Catalyst Center | 9.9% |
| Other | 65.6% |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 26 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 13 |
| Large Enterprise | 24 |
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
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