

Cisco Identity Services Engine (ISE) and ExtremeCloud IQ compete in the network management and security solutions segment. Cisco ISE holds the upper hand in integration with existing Cisco environments, while ExtremeCloud IQ is advantageous for cloud-based management and ease of use.
Features: Cisco Identity Services Engine is notable for its compatibility with 802.1X, TrustSec, and network segmentation capabilities. It also offers centralized management within Cisco infrastructures, robust access control, and integration with various Cisco products. ExtremeCloud IQ stands out with its cloud-based management and controller-less architecture, offering centralized administration through a single pane of glass. It excels in providing flexible network setups and comprehensive reporting features.
Room for Improvement: Cisco ISE could be improved by simplifying its setup process, enhancing its user interface, and promoting better integration with non-Cisco solutions. The upgrade process and resource consumption have also been areas of concern. ExtremeCloud IQ would benefit from more advanced reporting features, improved dashboard organization, and better integration support for cross-platform environments. While Cisco ISE focuses on improving the usability and deployment processes, ExtremeCloud IQ should streamline support for multi-vendor integrations and reporting enhancements.
Ease of Deployment and Customer Service: Cisco Identity Services Engine requires substantial technical expertise for its complex on-premises deployment, but it integrates well with Cisco's ecosystem. Customer service is generally rated as good, though response times vary. ExtremeCloud IQ is praised for its ease of deployment, aligning well with both public and hybrid cloud environments. Customer support for ExtremeCloud IQ is considered reliable, offering consistent assistance during the installation process and daily operations.
Pricing and ROI: Cisco Identity Services Engine is considered expensive, with a complex tiered licensing model. Its high cost is justified by its strong security features and long-term reliability, offering significant ROI through enhanced network security and comprehensive integration. ExtremeCloud IQ offers straightforward and competitive pricing, often seen as cost-effective. The absence of controller fees allows better resource allocation towards hardware investments, making it appealing for budget-conscious organizations. While Cisco ISE offers strong ROI through extensive feature depth and reliability, ExtremeCloud IQ is appreciated for its cost-effectiveness and practical daily operations.
Direct comparisons with Forescout reveal up to 30% to 40% difference in cost savings.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
I rate the technical support as one out of ten.
Cisco support has pretty good teams for support and every time we had good answers and we could somehow solve the issues we had.
Sometimes it's challenging to identify which support team is responsible for certain issues, which is a significant concern.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Factors like architecture, business nature, and legal limitations such as GDPR affect it.
For a really big deployment, scalability could force you to deploy more complex architectures.
Cisco Identity Services Engine (ISE) is considered very reliable and stable.
The stability of Cisco Identity Services Engine (ISE) is poor for certain use cases, like authentication.
Sometimes when we have upgrades or failovers with Cisco Identity Services Engine (ISE), we had some minor issues.
It requires some time to update, which affects real-time management.
The whole setup works well with Cisco access points and Cisco switches, but when you have multiple vendors in the environment, such as HP switches or access points like Aruba, you'll find they will not work well with Cisco Identity Services Engine (ISE).
Additionally, the product is vulnerable and has many bugs.
The log capacity in Cisco Identity Services Engine (ISE) could be enhanced because today natively on the ISE can only have a look at the logs from the day before.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
The license costs can range between $50,000 to $100,000 per year for enterprises.
Compared to other solutions like HPE ClearPass, Cisco is more costly, and the conversation suggests a possible forty percent price gap compared to competitors.
Making large organizational costs significant.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
There is value because it helps us secure the network and prevents certain things from happening which could cause financial loss.
This solution ensures organizations have secure environments and also supports robust policy enforcement, allowing control over who has access to various parts of the network.
The adaptability of Cisco Identity Services Engine (ISE) policy enforcement can fit to the site we have depending on which kind of devices we have on site and then the needs for authentication, granting access and then assigning each device into its correct network for segmentation.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
| Product | Mindshare (%) |
|---|---|
| Cisco Identity Services Engine (ISE) | 21.7% |
| ExtremeCloud IQ | 1.8% |
| Other | 76.5% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 32 |
| Large Enterprise | 91 |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
Cisco Identity Services Engine offers robust authentication, posture profiling, guest and secure access, and dynamic policy management. Known for its seamless integration with Cisco tools and network access control features, it ensures secure device and user authentication across networks.
Cisco Identity Services Engine is renowned for its capabilities in managing authentication, guest access, and policy management through segmentation. Its TrustSec functionality, alongside RADIUS and TACACS+ support, provides enhanced security, further augmented by its ability to operate in diverse environments. Its scalability and integration with Cisco solutions aid in maintaining network visibility and access control. Challenges include the complexity of initial deployments, somewhat cumbersome documentation, and limited integration in multi-vendor environments. While encountering issues in stability and updates, the demand for better analytics and straightforward troubleshooting alongside cost-effective licensing is notable.
What are the key features of Cisco Identity Services Engine?Industries implement Cisco Identity Services Engine primarily for network access control, ensuring secure authentication and segmentation in both wired and wireless environments. Supporting policies like bring-your-own-device and compliance standards, ISE manages identity-based access control, especially beneficial for entities that require detailed user rights management and integration within enterprise networks.
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
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