Executive SummaryUpdated on Nov 5, 2024
Cisco Identity Services Engine (ISE) and ExtremeCloud IQ compete in the network management and security solutions segment. Cisco ISE holds the upper hand in integration with existing Cisco environments, while ExtremeCloud IQ is advantageous for cloud-based management and ease of use.
Features: Cisco Identity Services Engine is notable for its compatibility with 802.1X, TrustSec, and network segmentation capabilities. It also offers centralized management within Cisco infrastructures, robust access control, and integration with various Cisco products. ExtremeCloud IQ stands out with its cloud-based management and controller-less architecture, offering centralized administration through a single pane of glass. It excels in providing flexible network setups and comprehensive reporting features.
Room for Improvement: Cisco ISE could be improved by simplifying its setup process, enhancing its user interface, and promoting better integration with non-Cisco solutions. The upgrade process and resource consumption have also been areas of concern. ExtremeCloud IQ would benefit from more advanced reporting features, improved dashboard organization, and better integration support for cross-platform environments. While Cisco ISE focuses on improving the usability and deployment processes, ExtremeCloud IQ should streamline support for multi-vendor integrations and reporting enhancements.
Ease of Deployment and Customer Service: Cisco Identity Services Engine requires substantial technical expertise for its complex on-premises deployment, but it integrates well with Cisco's ecosystem. Customer service is generally rated as good, though response times vary. ExtremeCloud IQ is praised for its ease of deployment, aligning well with both public and hybrid cloud environments. Customer support for ExtremeCloud IQ is considered reliable, offering consistent assistance during the installation process and daily operations.
Pricing and ROI: Cisco Identity Services Engine is considered expensive, with a complex tiered licensing model. Its high cost is justified by its strong security features and long-term reliability, offering significant ROI through enhanced network security and comprehensive integration. ExtremeCloud IQ offers straightforward and competitive pricing, often seen as cost-effective. The absence of controller fees allows better resource allocation towards hardware investments, making it appealing for budget-conscious organizations. While Cisco ISE offers strong ROI through extensive feature depth and reliability, ExtremeCloud IQ is appreciated for its cost-effectiveness and practical daily operations.
