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I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
I believe that in the coming years, it would be real value for the money.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
I have communicated with Ruckus Wireless technical support directly for all technical issues.
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
It requires some time to update, which affects real-time management.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
First of all, the product needs to be updated.
Sometimes it happens when I see the number of users increasing on one access point, which slows down a little bit, especially when we are having online meetings and teams are communicating over the internet.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Some access points cost approximately 3,000 euros per device, which would be appropriate for a great studio or similar facility.
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
Regarding the pricing and licensing of Ruckus Wireless, it's a bit expensive compared to other solutions available in Pakistan.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
Overall, we have fewer issues using these devices, and it's more stable.
We are satisfied, but there are some problems in the current Ruckus Wireless solution that we could not solve two years ago, and we are still waiting for a solution.
| Product | Mindshare (%) |
|---|---|
| ExtremeCloud IQ | 2.9% |
| Cisco DNA Center | 9.4% |
| OpenText Network Node Manager | 5.5% |
| Other | 82.2% |
| Product | Mindshare (%) |
|---|---|
| Ruckus Wireless | 10.8% |
| Aruba Wireless | 12.3% |
| Cisco Meraki Wireless LAN | 9.3% |
| Other | 67.6% |

| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 22 |
| Large Enterprise | 26 |
ExtremeCloud IQ provides powerful cloud management with controller-less architecture, centralized administration, and seamless scalability, simplifying configuration and deployment while enhancing security and automation.
ExtremeCloud IQ is designed for managing wireless networks across diverse environments. It offers consolidated management for wireless LANs, access points, and switches, all integrated into a single dashboard. Known for intuitive automation and robust security features like integrated firewalls, it supports entities in educational sectors, large enterprises, manufacturing, and healthcare. Users benefit from detailed network insights while streamlined management and effective support contribute to efficiency. While offering advanced options such as Private Pre-shared Key and VLAN mapping, the system would benefit from improved configuration and stability, as well as enhanced device compatibility and reporting capabilities.
What are the standout features of ExtremeCloud IQ?In educational settings, ExtremeCloud IQ streamlines network management for schools and universities, allowing them to focus on educational excellence. Large enterprises benefit from its unified platform, managing multiple locations effectively, while manufacturing firms and healthcare facilities use its comprehensive tools to ensure reliable and secure connectivity across their networks.
Ruckus Wireless is renowned for its BeamFlex technology, delivering strong connectivity and ease of use. With integration for existing networks and support for Wi-Fi 6, it provides robust performance in high-density environments such as offices and educational institutions.
Known for reliability and seamless integration, Ruckus Wireless offers scalable wireless solutions ideal for demanding environments. Utilizing SmartRoam and mesh networking, it ensures connectivity and enhanced user experience. Compatibility with Wi-Fi 6 technology and intelligent analytics features cater to the needs of enterprise environments, hospitality, and educational sectors. However, pricing competitiveness and cloud solutions require enhancement alongside improvements in security features to align with industry expectations, addressing concerns about delivery times and feature innovation.
What are the standout features of Ruckus Wireless?Across sectors like hospitality, education, and entertainment, Ruckus Wireless is deployed to enhance wireless connectivity. It supports environments needing resilient wireless performance from college campuses to theaters, utilizing access points and sophisticated network management capabilities to improve user connectivity experiences.
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