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ExtremeCloud IQ vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
ExtremeCloud IQ boosts productivity, reduces costs, simplifies management, and enhances scalability, positively impacting ROI and customer satisfaction.
Sentiment score
4.1
Ruckus Wireless delivers high ROI by reducing costs, boosting efficiency, and enhancing connectivity with fewer disruptions.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Technical Coordinator at Yildiz Technical University
I believe that in the coming years, it would be real value for the money.
CIO at Haier
 

Customer Service

Sentiment score
7.8
ExtremeCloud IQ is praised for responsive, knowledgeable customer service, despite minor training and escalation improvement suggestions.
Sentiment score
6.8
Ruckus Wireless support is generally prompt and helpful, but some experience delays and additional costs post-acquisition.
GTAC receives a score of ten out of ten.
Ingeniero De Preventa at a tech services company with 51-200 employees
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
Technical Coordinator at Yildiz Technical University
I have contacted Ruckus support through our managed services vendor, but the responses have been delayed, possibly due to the vendor.
manager at SSDU Innovations
I have communicated with Ruckus Wireless technical support directly for all technical issues.
CIO at Haier
 

Scalability Issues

Sentiment score
7.9
ExtremeCloud IQ is praised for seamless scalability, easy integration, and reliable performance in both small and large deployments.
Sentiment score
5.6
Ruckus Wireless excels in scalability, seamless deployment, flexible licensing, and effective management for diverse enterprise environments.
With the Ruckus R1 Cloud, I just need to put it into the venue, and it will automatically sync up and configure itself.
manager at SSDU Innovations
 

Stability Issues

Sentiment score
7.5
ExtremeCloud IQ is generally stable with high performance, though occasional firmware bugs and delays can impact operations.
Sentiment score
7.0
Ruckus Wireless is praised for its high stability and reliability, maintaining strong connections even in challenging environments.
It requires some time to update, which affects real-time management.
Technical Coordinator at Yildiz Technical University
 

Room For Improvement

Users seek a simpler interface, improved support, and enhanced features, highlighting issues with bugs, security, and pricing concerns.
Ruckus Wireless faces cost, security, and support issues; users seek improved cloud features, analytics, and performance under load.
Improving documentation with more detailed videos and resources would be beneficial.
Technical Coordinator at Yildiz Technical University
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
Ingeniero De Preventa at a tech services company with 51-200 employees
The current reporting is limited to 30 days, and it would be helpful if there was an option to extend it to one year.
manager at SSDU Innovations
Sometimes it happens when I see the number of users increasing on one access point, which slows down a little bit, especially when we are having online meetings and teams are communicating over the internet.
CIO at Haier
 

Setup Cost

ExtremeCloud IQ pricing is competitive, offering comprehensive licensing and discounts, appealing to buyers prioritizing quality and reliability.
Ruckus Wireless is viewed as a premium, reliable investment, with justified costs due to performance and multiple licensing options.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Technical Coordinator at Yildiz Technical University
Regarding the pricing and licensing of Ruckus Wireless, it's a bit expensive compared to other solutions available in Pakistan.
CIO at Haier
Ruckus Wireless is quite economical compared to Meraki or Cisco Umbrella APs.
manager at SSDU Innovations
 

Valuable Features

ExtremeCloud IQ provides scalable, cloud-based network management with AI analytics, enhancing performance, security, and reducing costs for businesses.
Ruckus Wireless is lauded for reliability, innovative features, and superior connectivity, offering ease of management and strong performance.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
Ingeniero De Preventa at a tech services company with 51-200 employees
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
Technical Coordinator at Yildiz Technical University
Ruckus Wireless has helped improve my organization's connectivity overall because I asked my team to design in the mesh protocol with the layout diagram so that we can have more areas covered with the common details.
CIO at Haier
The most valuable feature of Ruckus Wireless is its AI capability, which automatically scales up and down the coverage areas.
manager at SSDU Innovations
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
77
Ranking in other categories
Network Management Applications (12th), Network Access Control (NAC) (9th), Intrusion Detection and Prevention Software (IDPS) (19th)
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
105
Ranking in other categories
Wireless LAN (2nd)
 

Mindshare comparison

ExtremeCloud IQ and Ruckus Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.5%, down 2.7% compared to last year.
Ruckus Wireless, on the other hand, focuses on Wireless LAN, holds 13.2% mindshare, down 14.3% since last year.
Network Management Applications Market Share Distribution
ProductMarket Share (%)
ExtremeCloud IQ2.5%
Cisco DNA Center16.7%
Cisco Catalyst Center8.9%
Other71.9%
Network Management Applications
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Ruckus Wireless13.2%
Aruba Wireless14.3%
Cisco Meraki Wireless LAN10.6%
Other61.9%
Wireless LAN
 

Featured Reviews

UK
Technical Coordinator at Yildiz Technical University
Cloud-based deployment eases IT workload and supports network management
I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple. I needed deep details and more thorough resources. Although there were costly courses available, the lack of budget was a hindrance. Improving documentation with more detailed videos and resources would be beneficial.
QaiserYousaf - PeerSpot reviewer
CIO at Haier
Has delivered strong performance for office connectivity and reduced technical issues
I cannot suggest much for Ruckus Wireless, but I think all the new versions have already incorporated all the improvements that are required in this device. So I cannot suggest something which I believe is already either in process or already been given to the customer. There is something on my mind about how the product could be optimized. The number of users they claim can simultaneously connect to the system actually varies. Sometimes when there's a load of work, even within the range of the concurrent users, we feel that the system is burdened and slows down. Perhaps there is something that can make it work better when there's a high load on that. However, this does not happen frequently. Sometimes it happens when I see the number of users increasing on one access point, which slows down a little bit, especially when we are having online meetings and teams are communicating over the internet. This trouble causes a little bit of irritation to the user, wondering why data downloading or uploading or transferring takes extra time. That is my concern.
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Educational Organization
9%
Computer Software Company
8%
Comms Service Provider
8%
Computer Software Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise14
Large Enterprise24
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise21
Large Enterprise26
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
What advice do you have for others considering ExtremeCloud IQ?
I use ExtremeCloud IQ's real-time analytics. In the cloud solution, I get reports, and it works together with machine learning and artificial intelligence for those reports. This tool permits the c...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: December 2025.
879,259 professionals have used our research since 2012.