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ExtremeCloud IQ vs Ruckus Wireless comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtremeCloud IQ
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
76
Ranking in other categories
Network Management Applications (11th), Network Access Control (NAC) (12th), Intrusion Detection and Prevention Software (IDPS) (20th)
Ruckus Wireless
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
104
Ranking in other categories
Wireless LAN (2nd)
 

Mindshare comparison

ExtremeCloud IQ and Ruckus Wireless aren’t in the same category and serve different purposes. ExtremeCloud IQ is designed for Network Management Applications and holds a mindshare of 2.8%, down 2.9% compared to last year.
Ruckus Wireless, on the other hand, focuses on Wireless LAN, holds 14.1% mindshare, up 13.2% since last year.
Network Management Applications
Wireless LAN
 

Featured Reviews

KristianLarsen - PeerSpot reviewer
Helps resolve network-related issues quickly and is reasonably priced
The tool has both advantages and weaknesses because it has several pieces of software on which it has been working because of buyouts. The tool has several branches of software versions, and you can consolidate it into ExtremeCloud, but it also has the disadvantage that sometimes people can get issues because the software on the hardware is different than they expected, especially if it is not converted to the tool used. The tool has simplified things, but it also adds a complexity that sometimes stumps some users. In the future, I think the tool’s onboarding setup of a new tenant could be smoother or faster. I also think that they could provide a simpler setup for first-level support so that it can be easier for them to have a support dashboard that would help them. I am talking about customer support organizations, so you usually have a high turnaround, but you need to have something that is easier to use and where you don't need so much training.
Xander Janse Van Rensburg - PeerSpot reviewer
Reliable and high-performance wireless networking with exceptional stability, scalability, and robust feature set
One of the most valuable features I appreciate is auto channelization, facilitated by a proprietary product called ChannelFly. This feature enables APs in a specific zone to automatically adjust their channels, optimizing performance. Additionally, Ruckus Wireless stands out for its ability to reuse certain beams, resulting in smaller data spots. In my experience with various products, Ruckus Wireless consistently delivers unparalleled throughput, coverage, and reliability in wireless networking across different environments. As a noteworthy point, the newly launched WiFi 7 standard is measured against Ruckus's WiFi 7 AP, establishing it as the global benchmark. When it comes to WiFi, Ruckus sets the standard, outperforming competitors with its superior performance and capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution's most valuable feature is its short deployment time."
"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."
"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."
"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."
"The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access."
"a true controller-less approach, where each Access Point is 100% independent from the management system."
"Integrated Firewall in every AP (with DPI inspection) is a killer feature and it is included already in the price of licence (with others, this feature is an add-on licence)."
"Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."
"It ensured our Internet service was always up, allowing us to serve our customers 24/7."
"The initial setup is very simple."
"The APs themselves have been pretty solid. We haven't had too many of them go bad or anything like that. The wireless performance seems pretty good. The ability to provision the devices is pretty good, and the back end is also pretty good."
"Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."
"Ruckus features a centralized architecture solution with ultrasound technology, which helps us with communication and roaming."
"I haven't heard any complaints about the WiFi equipment at all causing problems."
"At times of heavy network congestion, we can restrict the bandwidth available to clients either by SSID or at the client level, which helps cut down on our bandwidth costs."
"What I like best about Ruckus Wireless is that it's a controller-based product, so it's easy to configure."
 

Cons

"Their firewall configuration gets funky and it can be difficult to understand."
"The managing of switches within this solution could be improved."
"Lacks cyber asset tracking."
"Having a wizard for customers who are just starting might be helpful."
"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."
"We'd like to have a cloud dashboard from which we can see all devices."
"An area for improvement in ExtremeCloud IQ is its technical support. Support could be better, especially when you need help concerning ExtremeCloud IQ and WinG."
"A room for improvement in ExtremeCloud IQ is roaming. My team is facing roaming issues with the solution, particularly when using VoIP over WiFi. For example, VoIP sometimes breaks when you walk around the customer site. In terms of what I'd like to see in the next release of the solution, right now, the inventory for ExtremeCloud IQ is awful. There's no stock, and you must wait a year and a half for new stocks. It's awful."
"I would like to see more detailed network performance, monitoring, and reporting tools or information. This would improve the deployment of multi-site networks and help administrators to progress on a timely efficient manner."
"I have not got any major problem using Ruckus, but the price and technical support could be better."
"o make it a ten I would like the ability to replace it if we do have a faulty device. Getting one faster might be helpful. I would like to have autoconfiguration where instead of having to configure a new network, we would be able to push all configuration out a little easier with the interface."
"The pricing needs to be more clear and licensing could be less expensive."
"In the last year, there's been a significant price jump, but I think Ruckus Wireless is still a good value for the money."
"The biggest adjustment improvement will come from a price adjustment because the price is quite high; it feels like premium pricing. I suggest shaving off 10 percent to 20 percent. That would help grow users and increase the number of clients."
"I do a reset of the access points from time to time because sometimes we have no access."
"They could add more flexibility for switching over to another radio if a radio is poor. I am not able to change the radios from 2.4 GHz to 5 GHz. I am yet to figure it out. I want it to be a bit more explicit or a bit easier to change radios. When you shut it down, you lose some of the information. It would be good to have a controller where I can store the information, and later on, I can retrieve the information. There should be some form of small storage to keep the information. Its price should also be improved. Its price is currently quite high."
 

Pricing and Cost Advice

"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."
"I would advise that you be sure to compare apples with apples. Many customers just look at the price per AP and licences, and compare that against other solutions. But, they do not look at the complete picture such as: TCO - how much the equipment will cost you over, say, seven years? Will the customer need to change complete infrastructure when they want to buy the newest hardware? Does support include a lifetime warranty and RMA?"
"The pricing is so cost-effective that it leaves no room for competition with other vendors."
"There are probably cheaper solutions but we invest for stability and performance for the longer haul."
"This solution offers annual licensing that is middle of the range in terms of cost."
"Although the pricing is a bit high, I consider Aerohive to be well worth the money."
"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."
"Bring the cost down."
"It's definitely a good value. It's more expensive than some of the other offerings out there, but when you compare it to other enterprise-class gear, it's very well priced. And the beauty of it is, because it has better range because of their patented BeamFlex - which is the way they can send and receive and listen to signals - you can actually use fewer access points. That means that it's a cheaper overall project."
"The only complaint I have about Ruckus is the price, but considering other enterprise WiFi products are similarly priced, I feel Ruckus is a superior product."
"The reason we picked Ruckus, in addition to our long-standing relationship with Ruckus, is pretty much that the RFS characteristics of it seem to be the best."
"Ruckus Wireless is not an expensive solution."
"We found it a little more expensive than the other competitors on the market."
"Ruckus Wireless is an expensive solution."
"Ruckus Wireless is a cheaper solution than Cisco."
"The price of Ruckus Wireless could be better. I have heard it is more expensive than other solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
10%
Educational Organization
9%
Manufacturing Company
9%
Computer Software Company
13%
Comms Service Provider
11%
Manufacturing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
What do you like most about ExtremeCloud IQ?
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the...
What is your experience regarding pricing and costs for ExtremeCloud IQ?
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period. The documentation and training courses were also costly, impacting how easily I c...
Aruba Wireless or Ruckus Wireless?
At my organization, we researched Ruckus Wireless among other solutions but ultimately chose Aruba wireless. What did we like about Ruckus? First, it was very easy to use, and anybody with minimal...
Which is better - Ruckus Wireless or Cisco Wireless?
Ruckus Wireless offers users the benefit of being both easy to set up and get running as well as being very user friendly. This user-friendly quality also renders it easy to learn how to use and ma...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
 

Also Known As

Aerohive Networks, Aerohive HiveManager, HiveManager, ExtremeCloud , ExtremeSecurity
No data available
 

Overview

 

Sample Customers

Henry Ford Health System, Baltimore Ravens, Brandili, Federal University of Alagoas, CEDAE, Caxias do Sul, UNISC Concurrency, CenturyLink Field, Louisiana College, Cricket Tasmania Stadium, Moscow Internet Exchange
American University of Sharjah, Baruch College, Centro Escolar Liceo Santo Tomšs, Chevalier College, Chico Unified School District, Colegio de Fomento El Prado, Columbia Public Schools, Delta School District, Dordt College, Douglas County School District, Drew University, Armonea, Central Utah Clinic, Grove Hill Medical Center, Inner South Community Health Service, Midwest Surgical, Satilla Regional Medical Center, Lyndoch Living, Polonus, Roaring Fork School District, Sonora State, Vivid, Sydney, Players Club, Sandals, Scandic Hotels, Sheraton LAX, Sunbird
Find out what your peers are saying about Cisco, Hewlett Packard Enterprise, Fortinet and others in Network Management Applications. Updated: July 2025.
864,053 professionals have used our research since 2012.