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Everbridge IT Alerting vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Everbridge IT Alerting reduces downtime, improves efficiency, enhances accountability, and delivers significant cost savings and faster SLA response times.
Sentiment score
6.0
NinjaOne boosts productivity, saves time and costs, with ROI in six months, enhancing efficiency and quick problem resolution.
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
I have seen a return on investment with NinjaOne, specifically with fewer employees and less time spent on troubleshooting.
IT Support at Team Trinet
 

Customer Service

Sentiment score
7.7
Everbridge IT Alerting is generally praised for responsive, knowledgeable support, despite some communication delays and upsell suggestions.
Sentiment score
7.3
NinjaOne's customer support is highly rated, with effective documentation minimizing needs; some cite slow response times.
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
 

Scalability Issues

Sentiment score
7.8
Everbridge IT Alerting is praised for scalability, supporting user growth smoothly, with flexible integration and efficient cloud-based design.
Sentiment score
8.1
NinjaOne offers robust scalability, supporting diverse user needs and organizational growth while being praised for its adaptability.
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
The scalability of NinjaOne is good; we can add more as we grow.
IT Support at Team Trinet
 

Stability Issues

Sentiment score
8.0
Everbridge IT Alerting is stable, reliable, with responsive support, minor issues resolved, and highly rated for its robust features.
Sentiment score
8.0
Users regard NinjaOne as highly stable, appreciating consistent updates despite occasional minor issues following updates.
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
 

Room For Improvement

Everbridge IT Alerting needs to enhance cost, integration, scheduling, mobile app, customization, messaging capacity, and GPS capabilities.
Users seek improved antivirus integrations, mobile control, intuitive interface, flexible reporting, customization, and better platform support in NinjaOne.
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device.
Assistant Vice President, Tech Solutions at LPL Financials
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
 

Setup Cost

Everbridge IT Alerting offers competitive pricing and transparent value for enterprises, with customizable features and potential discounts.
NinjaOne offers affordable, subscription-based pricing with potential discounts, appealing to enterprises and educational institutions with tax exemptions.
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
 

Valuable Features

Everbridge IT Alerting enhances incident management through automation, integration, real-time alerts, and robust features for efficient communication.
NinjaOne offers remote monitoring, automation, and integration with features like remote access and an efficient mobile app for management.
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
 

Categories and Ranking

Everbridge IT Alerting
Ranking in IT Alerting and Incident Management
7th
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in IT Alerting and Incident Management
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd), Unified Endpoint Management (UEM) (6th)
 

Mindshare comparison

As of January 2026, in the IT Alerting and Incident Management category, the mindshare of Everbridge IT Alerting is 5.7%, down from 11.7% compared to the previous year. The mindshare of NinjaOne is 2.5%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Alerting and Incident Management Market Share Distribution
ProductMarket Share (%)
Everbridge IT Alerting5.7%
NinjaOne2.5%
Other91.8%
IT Alerting and Incident Management
 

Featured Reviews

reviewer1846215 - PeerSpot reviewer
Crisis Management Director at a healthcare company with 10,001+ employees
Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event
I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.
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880,255 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Performing Arts
10%
Manufacturing Company
9%
Healthcare Company
8%
Computer Software Company
13%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise22
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

Questions from the Community

What needs improvement with Everbridge IT Alerting?
The solution's non-targeted communication with external parties could be enhanced.
What advice do you have for others considering Everbridge IT Alerting?
We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing speci...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the computers and their uptime, and to generate tickets if there are any alerts.
 

Overview

 

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
Status Pros, Mitchell and Company
Find out what your peers are saying about Everbridge IT Alerting vs. NinjaOne and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.