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Ephesoft Transact vs UiPath Platform comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
28
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Ephesoft Transact
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
Intelligent Document Processing (IDP) (19th)
UiPath Platform
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
840
Ranking in other categories
Robotic Process Automation (RPA) (1st), Agentic Automation (2nd)
 

Featured Reviews

Anabel Marco - PeerSpot reviewer
Automates processes efficiently with cost-effective scaling and robust customer support
Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.
YS
A stable and scalable smart content acquisition and data classification solution with a useful inject feature
I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.
Amjed Al-Tayyan - PeerSpot reviewer
Automation streamlines onboarding and reduces the load on customer service agents
As the head of the division, I do not use UiPath myself. However, I am the decision-maker, so I review the features. The combination of both full-attended and half-attended automation, where you can automate tasks and still interact when required, is very useful. It provides efficiency by freeing staff from unnecessary tasks, resulting in a balanced workload and more productive use of an employee's time. The tool has a noticeable ROI, and the investment is worth every penny as it reduces tedious tasks and improves scalability. It is very easy to use. During the COVID lockdown, my son who was 11 at the time attended a UiPath and Automation Anywhere training with me. He has already automated his school tasks requiring saving data and uploading some documents to the portal. If a kid can do this, it shows how easy it is.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."
"The product effectively handles all the tasks we require."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The pricing is excellent. I would give them perfect marks in that regard."
"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"I find it very user-friendly. Our IT department and other departments can seamlessly collaborate without requiring extensive training. As a business department, we particularly value this aspect, as our team doesn't consist of many IT users. However, we couldn't solely rely on a drag-and-drop approach to implement and utilize the solution within our departments."
"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"Transact's best feature is its ease of customization."
"I have found the keyword extraction to be helpful."
"Robotic process automation is one of the most interesting features."
"The most valuable feature is that it can be integrated with almost anything. We use in-house applications and we're able to integrate them through the database using endpoints and APIs. This sharing of information between systems via UiPath means our staff gets results quicker."
"The product helps us establish and maintain best practices while simplifying workflows."
"The most valuable features of UiPath are Excel automation and web portal automation."
"The option to record processes is the most important feature of UiPath. We can use it to record every action automatically and it is then converted to a workflow. This workflow defines the complete set of processes so that we can automate every requirement."
"The most valuable feature is Studio, which allows developers to specifically focus on development."
"The insights that this solution provides have been most valuable. We use these insights to report to higher management on the performance of our processes."
"The robots that I have developed can take a process that is normally very complicated and simplify it."
 

Cons

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"It's possible that they could use a stronger community for seeking guidance and help."
"The OCR for Hebrew text needs to be improved."
"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"The documentation is not that great."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"It's not easy to train."
"I tested the Process Mining at my previous company and I don't think it's suitable for RPA processes. It operates at a way higher level and, using it, you may find an area in which you can optimize a process, but it doesn't just give you a defined process for automation. It doesn't necessarily help you to identify the processes."
"I would like more defined processes for around use cases. This might be helpful, as it is more general at the moment."
"We have had issues with Ingram Micro. It happened that we ordered licenses and we received something else. It takes a relatively long time, two and sometimes even three weeks, after the order until we receive licenses, and clients are sometimes a little bit impatient. This is something that should be accelerated."
"Sometimes we get some disconnection issues. This happens maybe 10% of the time."
"As in my opinion, debugging needs more improvement. Also, if we get any other tool or technology which helps extract information from the scanned or handwritten document than that will be really helpful as a user and for our clients as well."
"We'd like more onboarding features for new people."
"We sometimes struggle trying to figure out what kind of a bot we need to use for what kind of work, and it would be nice to have more clarity on this."
"UiPath should improve the test case criteria in future versions because the test cases are not well-designed. I feel everything is fine other than that."
 

Pricing and Cost Advice

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."
"Once you buy the software, you just pay for the support for backend help."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It comes with a package that costs approximately $20,000 USD per year."
"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."
"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."
"Transact's pricing could be better for smaller customers."
"Initially, it maybe was $8,000 or $10,000. However, as the number of bots increases, the pricing has to come down. That said, with volume, we don't see that."
"The pricing is good. They offer a Community edition that we currently use, which is free. Their paid pricing is pretty affordable for businesses as well."
"Our licensing costs are around $40,000 a year."
"I hope in the future the costing will be trimmed down, especially on Studio."
"We see some elements in the license model that we're trying to figure out how to utilize. There have been some elements in the license model where UiPath has helped us solve them commercially, and having a license model which is more focused on scalability would be a great feature."
"License costs are high, but the setup is really quick and does not demand a lot of resources involved."
"There are cheaper options than UiPath."
"The cost of the software was around $10,000."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Performing Arts
6%
Financial Services Firm
14%
Retailer
10%
Government
10%
Computer Software Company
9%
Computer Software Company
16%
Financial Services Firm
13%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your primary use case for HelpSystems AutoMate?
The main purpose is for automation. That has been the purpose why I have been using it so far.
What is your experience regarding pricing and costs for Fortra Automate?
Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...
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Also Known As

HelpSystems Automate, Automate
No data available
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Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Honda Logistics, Washington State Health Care Authority
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Ephesoft Transact vs. UiPath Platform and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.