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Ephesoft Transact vs OpenText Capture comparison

Ephesoft and OpenText are both solutions in the Intelligent Document Processing (IDP) category. Ephesoft is ranked #19, while OpenText is ranked #5 with an average rating of 8.5. Ephesoft holds a 1.9% mindshare in IDP, compared to OpenText’s 7.5% mindshare. Additionally, 50% of Ephesoft users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.
Ephesoft Transact
Read 3 Ephesoft Transact reviews
  • 272 Views
  • 121 Comparison Views
50% willing to recommend
OpenText Capture
Read 7 OpenText Capture reviews
  • 1,559 Views
  • 626 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

Ephesoft Transact and OpenText Capture compete in document capture solutions. OpenText Capture seems to have the upper hand due to its advanced features and comprehensive capabilities, appealing to those prioritizing functionality.

Features: Ephesoft Transact offers flexible deployment, smart document classification, and automated data extraction, suitable for industries needing agile solutions. OpenText Capture provides comprehensive capture capabilities, advanced automated workflows, and scalability for enterprise demands.

Ease of Deployment and Customer Service: OpenText Capture has a structured deployment model with emphasis on security and scalability, ideal for enterprises needing extensive support. Ephesoft Transact features a simpler deployment process for rapid, uncomplicated solutions, with responsive customer service focusing on agile methodologies.

Pricing and ROI: Ephesoft Transact is more cost-effective, offering attractive setup costs and faster ROI due to straightforward implementation. OpenText Capture, while initially more expensive, provides significant long-term value through its extensive capabilities, resulting in justified ROI for comprehensive solutions.

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To learn more, read our detailed Ephesoft Transact vs. OpenText Capture Report (Updated: June 2025).
Buyer's Guide
Ephesoft Transact vs. OpenText Capture
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ephesoft Transact
Ranking in Intelligent Document Processing (IDP)
19th
Average Rating
7.6
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
OpenText Capture
Ranking in Intelligent Document Processing (IDP)
5th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Ephesoft Transact is 1.9%, up from 1.5% compared to the previous year. The mindshare of OpenText Capture is 7.5%, down from 7.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

YS
A stable and scalable smart content acquisition and data classification solution with a useful inject feature
I would advise potential users that Ephesoft Transact is an easy tool to handle. The UI isn't complex, and even if everything isn't handled at the UI level, they can work with the script. You can also handle issues with scripts. I believe Ephesoft Transact is one of the best tools because the UI is an easy one. The UI-level design makes it easy to handle the development and the superior Ephesoft support system. They will give you quick support to resolve issues and provide training materials. They will train the developer, and after training the developers, they will also support them. That's a good good thing that I saw. Initially, when I joined this project, I also had less knowledge. But with the help of this support system and the training material, I now have superior knowledge. On a scale from one to ten, I would give Ephesoft Transact a nine.
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Shital Funde - PeerSpot reviewer
A powerful solution for custom scripting but .NET knowledge is required
Knowledge of .NET is required to effectively use the solution or it can be complicated. I was able to train customers to use the solution if they had some .NET experience. The solution should offer a lightweight version that includes the OCR or document scanning and does not include the entire enterprise package with custom scripting.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the inject feature. With desktop injects, we're doing all these things and extracting these things. Its stable, scalable, and technical support is good."
"I have found the keyword extraction to be helpful."
"Transact's best feature is its ease of customization."
"The automated version of the vendor invoice management is great."
"Being able to have accurate extraction is most valuable. It has machine learning and other tools to make the extraction more accurate."
"The solution is very powerful because it allows for custom scripting."
"The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText."
"We use it to capture documents coming through our product and mobile channels and make them available for our business to access and email. We use it to automate the email workflow in our applications, pull the documents, and email them to the users."
"It allows you to image capture, scan documents and use machine learning to automatically index and tie them."
 

Cons

"Transact could be improved by removing Java and making its pricing more accessible for smaller customers."
"Their email service and extraction could be better. We get the input via email, and these emails contain different types of documents like Excel, PDF, or they may contain different content in the email body. Due to this variation, sometimes the email service crashes, and emails aren't redirected to Ephesoft Transact. Ephesoft has provided us with new hotfixes. Whatever flaws we found in the 2019.2 version, they have already updated it in the new version, 20.1.05, and it's already released. Drawbacks like not capturing the handwritten fields are now sorted."
"It's not easy to train."
"The setup is medium complexity."
"We are using it to improve the image and the documentation for the cases. And sometimes, some cases have more than fifteen different types. We use some tools as fixed standard analysis and provide information to support the different types to take some decisions and help in an automated process. We choose the case type and subtype DNS scanning documents from the data entry up."
"Knowledge of .NET is required to effectively use the solution or it can be complicated."
"If something is handwritten and attached to an email, it doesn't capture the information correctly."
"It can be more user-friendly, and it should also have more reporting capabilities. There are also a few other things that need improvement."
"The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to licensing costs. The current licensing model is based on volume, such as purchasing a volume for one million dollars per year for scanning. This pricing structure may be prohibitive for companies with constrained budgets. Another aspect requiring attention is the mobile capture feature, which, although experiencing recent enhancements in intelligent document processing through AI, could benefit from further improvements. Specifically, there is room for enhancement in enabling users to efficiently capture documents using their smartphones."
"I would say what most of the document management solutions are lacking is smartness to detect the duplicate storage of the documents"
 

Pricing and Cost Advice

"Transact's pricing could be better for smaller customers."
"Initially, when I got a licensed copy of Ephesoft Transact, it was for one year. After one year, we had to send an email to the Ephesoft team informing them that our license was going to expire. They updated it and provided one license in our file, and we had to update and install the folder. They have versions for one year and lifelong as well."
"Some customers say the solution can get costly because it requires licenses or enterprise packages."
"OpenText is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Financial Services Firm
16%
Retailer
9%
Insurance Company
7%
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
12%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What do you like most about OpenText Intelligent Capture?
The enterprise and capturing feature of OpenText is its valuable feature. As we have integrated CRM with OpenText.
See all answers
What needs improvement with OpenText Intelligent Capture?
The area for improvement primarily centers around licensing concerns rather than technical issues. Captiva, intended for larger clients, poses challenges for medium and small businesses due to lice...
See all answers
What is your primary use case for OpenText Intelligent Capture?
It is designed for the automated capture and recognition of documents. Whether obtained through scanning, emails, faxes, or other sources, documents can be captured and data automatically extracted...
See all answers
 

Comparisons

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Compared 26% of the time
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Compared 14% of the time
Amazon Textract vs OpenText Capture Logo
Amazon Textract vs OpenText Capture
Compared 12% of the time
Tungsten TotalAgility vs OpenText Capture Logo
Tungsten TotalAgility vs OpenText Capture
Compared 11% of the time
IBM Datacap vs OpenText Capture Logo
IBM Datacap vs OpenText Capture
Compared 7% of the time
More OpenText Capture Competitors
 

Product Reports

Buyer's Guide
Intelligent Document Processing (IDP)
May 2025
Ephesoft Transact reportDownload Ephesoft Transact product report
Buyer's Guide
OpenText Capture
June 2025
OpenText Capture reportDownload OpenText Capture product report
 

Also Known As

No data available
OpenText Captivas
 

Overview

Ephesoft provides intelligent document processing solutions with industry-leading technology to help enterprises maximize their productivity. Using AI and patented machine learning technology, Ephesoft’s platform captures data from documents, enriches it with context and amplifies the power of that data, adding intelligence to accelerate any business process and drive successful digital transformation. Once the data is unlocked, Ephesoft classifies it and easily export the data into any ERP, Content Services, RPA, Workflow or other repository.

Customers who have a high volume of valuable documents like invoices, records, contracts, mail, claims or loans, can benefit by accelerating and streamlining processes, eliminating manual data entry and boosting productivity. It’s time to automate your processes and get work done faster.

Ephesoft

OpenText Capture leverages machine learning for effective document extraction and automated vendor invoice management, boasting powerful integration capabilities with CRM systems and an efficient OCR tool. Its platform supports API interaction for comprehensive document management.

OpenText Capture enhances document processing through accurate indexing with machine learning and efficient image capture via OCR, integrating data into systems like ECM and ERP. Users benefit from streamlined workflows, automating tasks such as extracting invoice data from scanned or emailed documents. Challenges include improving AI-driven document duplicate detection, OCR for lease abstraction, and the development of mobile capture features. Users seek a more user-friendly experience with lower licensing costs.

What are the key features of OpenText Capture?
  • Accurate Document Extraction: Utilizes machine learning to precisely extract information.
  • Automated Invoice Management: Reduces manual input through automation.
  • CRM System Integration: Seamlessly integrates with CRM for enhanced workflow.
  • Effective OCR Tool: Capable of advanced scanning and image processing.
  • API Interaction: Supports API use over mobile, email, or web platforms.
  • Custom Scripting: Enables tailored functionality to meet user-specific needs.
What benefits or ROI should users expect?
  • Increased Efficiency: Streamlines document management, saving time and resources.
  • Cost Reduction: Minimizes human intervention, reducing operational costs.
  • Enhanced Data Accuracy: Provides precise data capture and processing.
  • Flexible Integration: Easily connects with existing systems for a cohesive workflow.
  • Improved Automation: Boosts productivity through intelligent automation features.

Industries rely on OpenText Capture for efficient document management in capturing vendor invoices and automating workflows. In real estate, OCR might be used for processing lease documents, streamlining property management. Finance sectors benefit from automated invoice handling, often integrating data with ERP systems for improved financial oversight.

OpenText
 

Sample Customers

Honda Logistics, Washington State Health Care Authority
Information Not Available
Buyer's Guide
Ephesoft Transact vs. OpenText Capture
June 2025
Free Report: Ephesoft Transact vs. OpenText Capture
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