SCOM and Entuity compete in the IT infrastructure monitoring space. SCOM holds an edge with its deep integration within the Microsoft ecosystem, while Entuity shines in network monitoring due to its simplicity and stability.
Features: SCOM offers extensive monitoring capabilities with high flexibility and customization, particularly effective in Microsoft environments. It includes valuable reporting features and is renowned for its ability to handle hybrid cloud operations. Entuity is efficient in network monitoring, featuring network mapping, application-level monitoring, and its SurePath function for application visibility, which users find particularly valuable.
Room for Improvement: SCOM could improve by simplifying management pack configuration, enhancing dashboard capabilities, and better monitoring non-Microsoft products. Concerns are raised about its GUI performance and resource-heavy nature. Entuity would benefit from better third-party integration, enhanced network traffic visualization, and broader monitoring support beyond primary network devices.
Ease of Deployment and Customer Service: SCOM requires more resources for deployment and suits environments needing hybrid cloud operations, with strong support for Microsoft-heavy setups. Microsoft offers high-quality customer support, especially through Premier Support. Entuity promises simpler on-premises deployment, catering to organizations using primary network tools. Its customer service is positively rated, though specific integrations could be further improved.
Pricing and ROI: SCOM, often included in the System Center suite, provides a cost-effective solution for enterprises involved in Microsoft agreements, though some find licensing costs high. It delivers ROI through enhanced infrastructure monitoring. Entuity is priced higher but offers significant network insights, with potential discounts through negotiation. While its ROI is less directly quantifiable, its capabilities are essential for strategic infrastructure management.
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
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