No more typing reviews! Try our Samantha, our new voice AI agent.

EmpowerID vs One Identity Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

EmpowerID
Ranking in User Provisioning Software
11th
Ranking in Identity Management (IM)
22nd
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
One Identity Manager
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
185
Ranking in other categories
Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

As of June 2026, in the User Provisioning Software category, the mindshare of EmpowerID is 2.4%, up from 1.6% compared to the previous year. The mindshare of One Identity Manager is 9.3%, down from 16.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
One Identity Manager9.3%
EmpowerID2.4%
Other88.3%
User Provisioning Software
 

Featured Reviews

Varun Khandavalli - PeerSpot reviewer
Senior Specialist Engineering Dev. & Integration at a manufacturing company with 10,001+ employees
An excellent application with a strong use case
It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case.
Neha Chhangani - PeerSpot reviewer
Business Analyst at a startup based organization
Centralized identity governance has automated lifecycle management and simplifies compliance
One Identity Manager could be improved by making the initial setup and configuration simpler, especially for complex workflows and integrations. The user interface and reporting dashboards could also be more modern and intuitive with better out-of-the-box analytics. Additionally, clearer documentation and faster implementation guidance would help organizations get value more quickly. One specific challenge my team encountered was the complexity during initial configuration, especially when setting up custom workflows and role models which required more time and expertise. We also felt that out-of-the-box reports and dashboards are limited, and more customizable real-time analytics would be helpful. Better documentation and guided setup wizards would make adoption easier, particularly for teams new to identity governance tools. One improvement I think One Identity Manager needs is the enhanced self-service experience. The end-user self-service portal could be more intuitive with clearer guidance for access requests and password resets. Additionally, while integrations are solid, deeper cloud-native connectors and API-driven automation would help in hybrid and multi-cloud environments. A more responsive mobile interface or dedicated app for approvals and tasks would help managers who are often on the go. One more improvement is the built-in predictive insights or trend dashboards around access patterns and risk could improve proactive governance. More descriptive error messages and in-tool troubleshooting tips during setup configuration would reduce dependency on external documentation or support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is very intuitive and has improved significantly over the last seven years. Its deployment is very enterprise-focused, and I hope it will eventually become cloud-based for easier connection through AWS or similar services. Currently, it's an excellent application with a strong use case."
"It allows for self-service which means quicker turnaround for end-user support."
"This solution is quite flexible. We have a lot of customization since we have our own business processes."
"One of the best features in One Identity Manager that I really appreciate is its high customizability."
"It's a huge toolkit, and you can do a lot of stuff with it. You can extend nearly everything, so if you want to build something that may not have been though of by the vendor. Compared with other distributors who design their products to certain specification, you can put in your own processes, because not all companies function the same. You can write what you want, and the process should be like that."
"One Identity Manager is user-friendly and easy to customize. One Identity's business roles enable me to map company structures for dynamic application provisioning, which is fairly important."
"We chose this product for being able to accommodate our requirements. It's very flexible, and it's open to being developed to our requirements."
"One Identity Manager has improved in terms of performance and added functionality."
"We no longer keep users who shouldn't exist."
"It wouldn't be possible to onboard and manage our 40,000 store employees without it."
 

Cons

"I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services."
"Perhaps it is the way my organization has it set up but I would like to add people to more than one group at a time."
"The UI may need some improvement, but it's still great. GraphQL Cloud isn't quite visible yet to the end users, and they said there are some issues there because we have lots of users on board, so it takes time to reflect when the approval is going through and who they should contact to get it approved. The smoothness in that UI performance could be better."
"A room for improvement in One Identity Manager is its analytics. Though it's getting better from version to version, the analytics feature still needs improvement. I would appreciate more analytical features in the next release of One Identity Manager, so I can do a better analysis. Another vendor, for example, has a self-certification system where you can send people, then create a type of profile or screen for each person, and the person can see his entitlement and the risks behind that entitlement, so then the person makes a decision on whether he wants to keep or let go of it, and that's an out-of-the-box feature that would be good to see in One Identity Manager. Another feature I'd like to see in One Identity Manager that would be very interesting is integration with SIEM or any log collection product for both access and usage. For example, I'd be able to see that I have access to a particular application and also get information on how many times I've accessed it in the last year, last few months, etc. It's a feature that would be great to have in One Identity Manager."
"Customer support for One Identity Manager is generally good, especially for identity governance and integration-related issues. However, complex cases or advanced customizations can sometimes take longer to resolve."
"The user interface can be a bit clunky. It could be more modern."
"Quest Software should provide notes and documents to customers before they buy the product and license."
"I have not personally contacted customer service, but I have heard from colleagues who did, and they were not happy about the support."
"Support often lacks experienced technical personnel, resulting in long wait times and unhelpful solutions."
"One Identity Manager is a complex tool with multiple components and a convoluted backend."
 

Pricing and Cost Advice

Information not available
"One Identity Manager is cost-efficient."
"Its price is okay."
"The pricing is okay."
"I am aware of the cost. For us, it is quite cost-efficient. We have a good enterprise license agreement, and we are very happy with what we get for the price we pay for it."
"The licensing cost is per user."
"In addition to licensing fees, we may incur costs for professional services if product issues or implementation errors arise beyond our control."
"It has helped to reduce customer costs."
"The price of One Identity Manager is cheaper than SailPoint."
report
Use our free recommendation engine to learn which User Provisioning Software solutions are best for your needs.
902,270 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
24%
Comms Service Provider
15%
Computer Software Company
9%
Healthcare Company
9%
Outsourcing Company
14%
Financial Services Firm
11%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business110
Midsize Enterprise36
Large Enterprise124
 

Questions from the Community

What is your experience regarding pricing and costs for EmpowerID?
The cost is fairly moderate, although I can't recall the exact amount, it's around twenty five.
What needs improvement with EmpowerID?
I would like to see EmpowerID move to the cloud to facilitate easier deployment and connectivity through AWS or similar services.
What is your primary use case for EmpowerID?
EmpowerID is an application that helps move LC-MS and HPLC data from instruments to systems of record to be able to get that data and manage it. It is used for a lot of small molecule research and ...
What is your experience regarding pricing and costs for One Identity Manager?
Pricing, setup cost, and licensing are handled by our management team, so I do not handle those aspects.
What needs improvement with One Identity Manager?
One Identity Manager could be improved with a simpler user interface and a better onboarding process. The platform is very powerful, but the learning curve is steep for new administrators and new u...
What is your primary use case for One Identity Manager?
Our main use case for One Identity Manager is identity governance and administration, which we have been using for about three years. We use it for automated user provisioning and de-provisioning a...
 

Also Known As

The Dot Net Factory EmpowerID
Quest One Identity Manager
 

Overview

 

Sample Customers

Glencoe Specialty Services, GoDaddy, GTSI Corp., Alere Inc., Anadarko Petroleum, Bank of America, Bank of New York, Caterpillar, Coldwell Banker
Texas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Find out what your peers are saying about EmpowerID vs. One Identity Manager and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.