Oracle Real User Experience Insight and eG Enterprise are two notable tools in the market for monitoring user experience and system performance. eG Enterprise seems to have the upper hand as it offers a more comprehensive set of features, broader analytics capabilities, easier deployment, and more responsive customer service.
What features are offered by Oracle Real User Experience Insight in comparison to eG Enterprise?Oracle Real User Experience Insight offers precise real user monitoring, tracks user interactions in real-time, and provides extensive real user data. eG Enterprise, on the other hand, not only monitors user experience but also includes detailed analytics on performance metrics, predictive insights, and a broader range of features for system performance.
What areas of improvement can be found in Oracle Real User Experience Insight in comparison to eG Enterprise?Oracle Real User Experience Insight needs a more user-friendly interface, better integration with other tools, and simpler navigation. eG Enterprise could improve its reporting functionalities, increase data processing speeds, and refine its reporting features.
How is the ease of deployment and customer service of Oracle Real User Experience Insight in comparison to eG Enterprise?Oracle Real User Experience Insight has a challenging setup process requiring significant technical expertise, with satisfactory but not prompt customer service. eG Enterprise offers a more straightforward deployment and efficient customer support that is responsive and helpful.
What setup costs and ROI can be seen with Oracle Real User Experience Insight in comparison to eG Enterprise?Oracle Real User Experience Insight is generally expensive with a long ROI period and high initial setup costs that can be a barrier for smaller organizations. eG Enterprise provides a more cost-effective solution with quicker ROI due to efficient performance monitoring and faster problem resolution.
| Product | Market Share (%) |
|---|---|
| eG Enterprise | 0.6% |
| Oracle Real User Experience Insight | 0.4% |
| Other | 99.0% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 1 |
| Large Enterprise | 10 |
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.
eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.
eG Enterprise Features
Reviews from Real Users
“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM
“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company
Oracle Real User Experience Insight, Oracle's on-premises management platform, providing a single pane of glass for management of Oracle environments, whether in customer data centers or in Oracle Cloud that integrates performance analysis and usage analysis into a single offering, enabling business and IT stakeholders to develop a shared understanding into their application users' experience. Oracle Real User Experience Insight's non-intrusive monitoring capability is built using state-of-the-art Network Protocol Analysis (NPA) technology, which does not require any modification, changes, or instrumentation of the application. Its passive monitoring approach allows enterprises to deploy in production, without requiring costly test/QA environment validations.
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