DX Unified Infrastructure Management and Splunk Observability Cloud both compete in the infrastructure monitoring and observability category. While DX Unified Infrastructure Management is preferred for its scalability and infrastructure coverage, Splunk Observability Cloud has the upper hand due to its advanced integration capabilities and real-time insights.
Features: DX Unified Infrastructure Management offers over 180 technology-specific probes, providing comprehensive infrastructure monitoring. It is scalable and supports multi-tenancy. Splunk Observability Cloud provides robust dashboards, real-time insights, and seamless integrations, making data visualization efficient and customizable.
Room for Improvement: DX Unified Infrastructure Management users desire more agile support, modernized interfaces, and enhanced out-of-box dashboards. Splunk Observability Cloud could improve cost efficiency, simpler customer service integration, and better compatibility with emerging cloud technologies.
Ease of Deployment and Customer Service: DX Unified Infrastructure Management is versatile in deployment but faces customer service delays due to resource constraints. Splunk Observability Cloud is praised for its cloud and hybrid deployment ease, though customer support could be improved with quicker, knowledgeable responses.
Pricing and ROI: Although DX Unified Infrastructure Management is costlier, it provides solid ROI with its feature set and automation efficiencies. Its licensing complexity can affect certain deployments. Splunk Observability Cloud, while expensive, is seen as a worthy investment due to its comprehensive features and seamless multi-cloud integrations.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
Better support and more accessible resources are crucial.
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 1.3% |
| DX Unified Infrastructure Management | 0.7% |
| Other | 98.0% |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 20 |
| Large Enterprise | 80 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 10 |
| Large Enterprise | 47 |
DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.
Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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