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DX Unified Infrastructure Management vs Splunk Observability Cloud comparison

Broadcom and Splunk are both solutions in the Network Monitoring Software category. Broadcom is ranked #76, while Splunk is ranked #6 with an average rating of 8.7. Broadcom holds a 0.4% mindshare in NMS, compared to Splunk’s 0.7% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 94% of Splunk users who would recommend it.
DX Unified Infrastructure M...
Read 120 DX Unified Infrastructure Management reviews
  • 798 Views
  • 236 Comparison Views
92% willing to recommend
Splunk Observability Cloud
Read 56 Splunk Observability Cloud reviews
  • 1,165 Views
  • 351 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

DX Unified Infrastructure Management and Splunk Observability Cloud are both leading solutions in global monitoring. DX Unified Infrastructure Management seems to have the upper hand in scalability and flexibility due to its agent-based architecture, while Splunk Observability Cloud stands out with its advanced data visualization capabilities.

Features: DX Unified Infrastructure Management offers agent-based monitoring with a wide range of probes, allowing for flexible deployment and maintenance. It supports synthetic transaction monitoring and provides a customizable Unified Monitoring Portal. Splunk Observability Cloud presents integrated dashboards and comprehensive data visualization tools, giving users a clear view of their data environment. Its application performance monitoring, combined with efficient log analytics, strengthens its position as a comprehensive monitoring tool.

Room for Improvement: DX Unified Infrastructure Management needs a more intuitive user interface and enhanced reporting features, along with improved technical support. Splunk Observability Cloud should address affordability challenges and enhance customization options. Users also desire improved automation and integration capabilities for more streamlined operations.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management excels in structured environments with its agent-based deployment, though its customer service experience is variable. Splunk Observability Cloud offers versatile deployment options across cloud environments and is recognized for rapid responses, although technical expertise is an area for support enhancement.

Pricing and ROI: DX Unified Infrastructure Management, despite its high initial cost, provides good ROI with automation efficiencies. It remains competitive, although affordability is a concern compared to other vendors. Splunk Observability Cloud also carries a premium price but justifies its cost with significant data ingestion capabilities, offering a competitive edge in complex environments.

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Buyer's Guide
DX Unified Infrastructure Management vs. Splunk Observability Cloud
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
DX Unified Infrastructure Management offers quick ROI through cost efficiency, scaling benefits, automation, and positive client acquisition impacts.
Sentiment score
7.8
Splunk Observability Cloud enhances visibility and efficiency, resulting in faster resolutions, reduced costs, and improved KPI performance for users.
No quotes available
For more quotes and insights, download the DX Unified Infrastructure Management report
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
For more quotes and insights, download the Splunk Observability Cloud report
 

Customer Service

Sentiment score
6.8
DX Unified Infrastructure Management support experiences vary, with improvements noted but concerns over slow escalation and talent loss remain.
Sentiment score
7.4
Splunk Observability Cloud support is responsive but needs faster response times and deeper expertise for improved service quality.
Improving direct support for end customers, similar to Microsoft’s model, would be beneficial.
For more quotes and insights, download the DX Unified Infrastructure Management report
They often require multiple questions, with five or six emails to get a response.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
They did respond to us, but they did not explicitly inform us about the feature's absence.
For more quotes and insights, download the Splunk Observability Cloud report
ON
AL
ES
MM
 

Scalability Issues

Sentiment score
7.5
DX Unified Infrastructure Management scales well but requires careful planning for probes, database configurations, and integrations.
Sentiment score
7.8
Splunk Observability Cloud offers scalable and flexible solutions, though concerns about cost and complexity persist among users.
The solution helps with capacity management, enabling us to determine when we need to scale up the network.
For more quotes and insights, download the DX Unified Infrastructure Management report
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
For more quotes and insights, download the Splunk Observability Cloud report
ON
AL
Sathis-Kumar - PeerSpot reviewer
ES
 

Stability Issues

Sentiment score
6.7
DX Unified Infrastructure Management is stable but may struggle with non-standard setups; proper planning and support enhance stability.
Sentiment score
8.3
Splunk Observability Cloud is mostly stable and reliable, with users experiencing minimal issues and frequent alert notification management.
No quotes available
For more quotes and insights, download the DX Unified Infrastructure Management report
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
For more quotes and insights, download the Splunk Observability Cloud report
MM
AL
ES
 

Room For Improvement

DX Unified Infrastructure Management needs improved support, monitoring, interface, integration, stability, training, automation, and a revised pricing model.
Users seek better integration, customization, scalability, and performance in Splunk Observability Cloud, alongside improved support and navigation features.
Better support and more accessible resources are crucial.
For more quotes and insights, download the DX Unified Infrastructure Management report
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
For more quotes and insights, download the Splunk Observability Cloud report
ON
MM
Sathis-Kumar - PeerSpot reviewer
AL
 

Setup Cost

DX Unified Infrastructure Management's pricing is flexible and cost-effective but complex, with higher costs offset by tailored features.
Splunk Observability Cloud's pricing is competitive and flexible, offering annual licenses with a 14-day free trial for evaluation.
The pricing of DX Unified Infrastructure Management is high and often a concern for customers.
For more quotes and insights, download the DX Unified Infrastructure Management report
Splunk is a bit expensive since it charges based on the indexing rate of data.
It appears to be expensive compared to competitors.
Splunk is a little expensive, however, it is in line with the current market pricing.
For more quotes and insights, download the Splunk Observability Cloud report
ON
Sathis-Kumar - PeerSpot reviewer
MM
 

Valuable Features

DX Unified Infrastructure Management offers scalability, ease of use, integration, predictive analytics, and customizable reporting for efficient network monitoring.
Splunk Observability Cloud offers real-time monitoring, intuitive dashboards, and machine learning for comprehensive analytics and performance optimization.
DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels.
For more quotes and insights, download the DX Unified Infrastructure Management report
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
For more quotes and insights, download the Splunk Observability Cloud report
ON
Sathis-Kumar - PeerSpot reviewer
AL
MV
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
76th
Ranking in IT Infrastructure Monitoring
54th
Ranking in Cloud Monitoring Software
40th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (23rd), AIOps (24th)
Splunk Observability Cloud
Ranking in Network Monitoring Software
6th
Ranking in IT Infrastructure Monitoring
7th
Ranking in Cloud Monitoring Software
8th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), Container Management (7th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Great scalability, versatility, infrastructure coverage and ease of implementation
I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.
Read full review
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.
Read full review
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
13%
Computer Software Company
12%
Educational Organization
7%
Financial Services Firm
17%
Computer Software Company
15%
Government
7%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
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What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
See all answers
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
See all answers
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
See all answers
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
See all answers
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
See all answers
 

Comparisons

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Compared 14% of the time
Dynatrace vs DX Unified Infrastructure Management Logo
Dynatrace vs DX Unified Infrastructure Management
Compared 11% of the time
Ixia Hawkeye vs DX Unified Infrastructure Management Logo
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Compared 10% of the time
Cisco Secure Network Analytics vs DX Unified Infrastructure Management Logo
Cisco Secure Network Analytics vs DX Unified Infrastructure Management
Compared 9% of the time
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Observe vs Splunk Observability Cloud Logo
Observe vs Splunk Observability Cloud
Compared 12% of the time
Sentry vs Splunk Observability Cloud Logo
Sentry vs Splunk Observability Cloud
Compared 9% of the time
SigNoz vs Splunk Observability Cloud Logo
SigNoz vs Splunk Observability Cloud
Compared 5% of the time
Dynatrace vs Splunk Observability Cloud Logo
Dynatrace vs Splunk Observability Cloud
Compared 4% of the time
Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud Logo
Splunk ITSI (IT Service Intelligence) vs Splunk Observability Cloud
Compared 4% of the time
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Product Reports

Buyer's Guide
DX Unified Infrastructure Management
June 2025
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
Splunk Observability Cloud
June 2025
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?
  • Log Searching: Efficiently search and analyze logs from various sources.
  • Data Integration: Seamlessly integrate with multiple environments.
  • Dashboard Customization: Tailor dashboards to specific monitoring needs.
  • Monitoring Capabilities: Provides comprehensive insights into application performance.
  • Security Features: Analyze and address security threats across systems.
  • Visualization Tools: Enhance data analysis and system performance optimization.
Why consider this for ROI?
  • Comprehensive Visibility: Gain complete insights into IT infrastructure.
  • Performance Optimization: Improve overall system performance and efficiency.
  • Rapid Deployment: Quick setup to meet organization demands swiftly.
  • Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Buyer's Guide
DX Unified Infrastructure Management vs. Splunk Observability Cloud
June 2025
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