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DX Unified Infrastructure Management vs Observer GigaStor comparison

Broadcom and Viavi Solutions are both solutions in the Network Monitoring Software category. Broadcom is ranked #75, while Viavi Solutions is ranked #96. Broadcom holds a 0.5% mindshare in NMS, compared to Viavi Solutions’s 0.2% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.
DX Unified Infrastructure M...
Read 120 DX Unified Infrastructure Management reviews
  • 1,640 Views
  • 886 Comparison Views
92% willing to recommend
Observer GigaStor
Read 7 Observer GigaStor reviews
  • 575 Views
  • 276 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and Observer GigaStor compete in network monitoring and management. Observer GigaStor has the upper hand due to its advanced features, despite its higher cost.

Features: DX Unified Infrastructure Management provides comprehensive monitoring capabilities, flexibility, and enhances operational efficiency. Its support for diverse IT environments and scalability cater to growing businesses. Observer GigaStor offers extensive packet capture, deep analysis abilities, and superior diagnostic insights. Its capability for detailed data examination meets demands for thorough network investigations.

Room for Improvement: DX Unified Infrastructure Management could enhance its analytics depth, integrate more advanced diagnostic tools, and expand reporting functionalities. Observer GigaStor might benefit from simplifying its setup process, optimizing user interface for better usability, and reducing resource consumption for efficiency.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management is known for straightforward installation and robust support services, simplifying deployment. Observer GigaStor offers strong technical support but may present a more complex setup process.

Pricing and ROI: DX Unified Infrastructure Management is cost-effective with a pricing model that ensures good ROI, appealing to cost-focused businesses. Observer GigaStor requires a higher initial investment but its specialized features offer valuable returns, particularly for intensive data analysis needs.

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To learn more, read our detailed DX Unified Infrastructure Management vs. Observer GigaStor Report (Updated: July 2025).
Buyer's Guide
DX Unified Infrastructure Management vs. Observer GigaStor
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DX Unified Infrastructure M...
Ranking in Network Monitoring Software
75th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
120
Ranking in other categories
Server Monitoring (23rd), IT Infrastructure Monitoring (52nd), Cloud Monitoring Software (40th), AIOps (24th)
Observer GigaStor
Ranking in Network Monitoring Software
96th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
7
Ranking in other categories
Network Troubleshooting (14th), Network Packet Broker (NPB) (10th)
 

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.5%, up from 0.5% compared to the previous year. The mindshare of Observer GigaStor is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Mark Tukh - PeerSpot reviewer
Great scalability, versatility, infrastructure coverage and ease of implementation
I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.
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Jeroen-Dubbelman - PeerSpot reviewer
Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is the foundation for our monitoring solution."
"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."
"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"It is reliable when it comes to monitoring."
"Probe packages and probe deployment."
"MultiWAN and Balance service"
"I can use the Drag and Drop feature to build dashboards within minutes."
More DX Unified Infrastructure Management pros
"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."
"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."
"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."
"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."
"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."
"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"
 

Cons

"Currently lacks a mobile application which would be helpful."
"​We want to see more investment in the UI and the dashboard."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"Stability."
"There should be wider coverage of storage infrastructure."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"It would be good to implement views showing the aggregated status graphically."
More DX Unified Infrastructure Management cons
"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."
"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."
"I would like to have more than 4TB of storage available in the portable version of this solution."
"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."
 

Pricing and Cost Advice

"Reasonable setup cost and licensing prices."
"The license cost depends on the number of probes and robots."
"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."
"CAD $400,000 annually."
"The product-price ratio is better than other brands such as Fortinet or SonicWall."
"It's quite expensive."
"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Performing Arts
12%
Manufacturing Company
11%
Computer Software Company
11%
Financial Services Firm
18%
Manufacturing Company
13%
Computer Software Company
13%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your primary use case for DX Infrastructure Manager?
We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...
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What advice do you have for others considering DX Infrastructure Manager?
I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...
See all answers
What is your experience regarding pricing and costs for DX Infrastructure Manager?
The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...
See all answers
What do you like most about Observer GigaStor?
There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues or...
See all answers
What is your experience regarding pricing and costs for Observer GigaStor?
I would rate the pricing a ten out of ten. It's quite expensive.
See all answers
What needs improvement with Observer GigaStor?
GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...
See all answers
 

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Product Reports

Buyer's Guide
DX Unified Infrastructure Management
August 2025
DX Unified Infrastructure Management reportDownload DX Unified Infrastructure Management product report
Buyer's Guide
Observer GigaStor
August 2025
Observer GigaStor reportDownload Observer GigaStor product report
 

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager
No data available
 

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions
 

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex
Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange
Buyer's Guide
DX Unified Infrastructure Management vs. Observer GigaStor
July 2025
Free Report: DX Unified Infrastructure Management vs. Observer GigaStor
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