DX Unified Infrastructure Management vs Observer GigaStor comparison

Broadcom and Viavi Solutions are both solutions in the Network Monitoring Software category. Broadcom is ranked #75, while Viavi Solutions is ranked #93. Broadcom holds a 0.4% mindshare in NMS, compared to Viavi Solutions’s 0.2% mindshare. Additionally, 92% of Broadcom users are willing to recommend the solution, compared to 100% of Viavi Solutions users who would recommend it.

DX Unified Infrastructure M...

Read 120 DX Unified Infrastructure Management reviews

743 Views
454 Comparison Views

92% willing to recommend

Observer GigaStor

Read 7 Observer GigaStor reviews

234 Views
178 Comparison Views

100% willing to recommend

DX Unified Infrastructure M...

Observer GigaStor

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Executive SummaryUpdated on Oct 10, 2024

DX Unified Infrastructure Management and Observer GigaStor compete in network monitoring and management. Observer GigaStor has the upper hand due to its advanced features, despite its higher cost.

Features: DX Unified Infrastructure Management provides comprehensive monitoring capabilities, flexibility, and enhances operational efficiency. Its support for diverse IT environments and scalability cater to growing businesses. Observer GigaStor offers extensive packet capture, deep analysis abilities, and superior diagnostic insights. Its capability for detailed data examination meets demands for thorough network investigations.

Room for Improvement: DX Unified Infrastructure Management could enhance its analytics depth, integrate more advanced diagnostic tools, and expand reporting functionalities. Observer GigaStor might benefit from simplifying its setup process, optimizing user interface for better usability, and reducing resource consumption for efficiency.

Ease of Deployment and Customer Service: DX Unified Infrastructure Management is known for straightforward installation and robust support services, simplifying deployment. Observer GigaStor offers strong technical support but may present a more complex setup process.

Pricing and ROI: DX Unified Infrastructure Management is cost-effective with a pricing model that ensures good ROI, appealing to cost-focused businesses. Observer GigaStor requires a higher initial investment but its specialized features offer valuable returns, particularly for intensive data analysis needs.

To learn more, read our detailed DX Unified Infrastructure Management vs. Observer GigaStor Report (Updated: April 2025).

Buyer's Guide

DX Unified Infrastructure Management vs. Observer GigaStor

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DX Unified Infrastructure M...

Ranking in Network Monitoring Software

75th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

120

Ranking in other categories

Server Monitoring (24th), IT Infrastructure Monitoring (55th), Cloud Monitoring Software (41st), AIOps (21st)

Observer GigaStor

Ranking in Network Monitoring Software

93rd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Network Troubleshooting (15th), Network Packet Broker (NPB) (9th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of DX Unified Infrastructure Management is 0.4%, down from 0.4% compared to the previous year. The mindshare of Observer GigaStor is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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Jeroen-Dubbelman

Director at Bitrate

Aids significantly in the threat-hunting process and provides a score-based evaluation of user experience

There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies. The retrospective network analysis capability of Observer GigaStor has been beneficial. It's a pivotal feature for network performance solutions. However, I prefer to consider the entire solution suite - GigaStor, along with GigaFlow and Apex - for comprehensive network visibility and monitoring. So, I prefer to integrate all three solutions to provide the best visibility. They complement each other well, with Apex aggregating and correlating data from both GigaStor and GigaFlow to enhance environmental understanding and troubleshooting efficiency.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is the foundation for our monitoring solution."

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."

"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."

"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."

"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."

"DX Unified Infrastructure Management offers visibility into network activities, integration capacity, and enhances monitoring at the core and application levels."

"Great customized dashboards and drill down reports with auto serve analytics."

"You can scale it pretty much however way you want to as long as you have the servers to throw at it."

More DX Unified Infrastructure Management pros

"It can help to write your rules, organize firewalls, your block, and also your protocols and IP address to come in or out of your network."

"The ability to capture packets. It is not only for monitoring. That is very important for a company that wants to keep an eye on the packets, the transactions, the flows..."

"This solution allows us to see exactly what is going on in the network and we can very quickly solve issues with users."

"There are many valuable features, but understanding end-user response times stands out. It provides a score-based evaluation of user experience, helping customers quickly pinpoint whether issues originate from the network, server, client, or application. Additionally, it facilitates in-depth analysis of application dependencies."

"I also have the ability to see an application's performance, to see what's going on, why a network is slow, why this program for this user is experiencing a delay or some network issue"

"It's able to capture packets and, after a long time, you can come and use that information; to check, to analyze - everything you would want to do. So it's very good and helpful if you want to protect your data. It is stored in a certain place where you can access it every time you want to analyze it."

Cons

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"The company has not kept pace with developments."

"It is a little complex to use versus other softwares."

"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."

"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."

"We would like to see automatic network topology."

"Better support and more accessible resources are crucial. Customers have expressed that support is not as flexible, and it is difficult to obtain necessary information quickly."

"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."

More DX Unified Infrastructure Management cons

"Maybe the graphical user interface could be simplified to allow people to use it more easily. It's already good, but they can work more on it to make it even easier."

"I would like to have more than 4TB of storage available in the portable version of this solution."

"GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities could enhance its functionality."

"Graphics need improvement. Because a lot of the information there you have to input first in some case to have full potential. It could be more automated."

Pricing and Cost Advice

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"The license cost depends on the number of probes and robots."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Reasonable setup cost and licensing prices."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"CAD $400,000 annually."

"It's quite expensive."

"It depends on the requirements you have. There are three types of license. There's the updates license, the work group license, and the workstation license."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Manufacturing Company

15%

Computer Software Company

13%

Real Estate/Law Firm

Financial Services Firm

27%

Computer Software Company

19%

Manufacturing Company

10%

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your primary use case for DX Infrastructure Manager?

We are an integrating company that offers DX Unified Infrastructure Management to customers. We help them set it up, do the integration, and provide support. Our end customers include financial ins...

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What advice do you have for others considering DX Infrastructure Manager?

I would recommend DX Unified Infrastructure Management to others as it is a good and reliable solution. I would rate it nine out of ten due to its robust functionality and capability to support inf...

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What is your experience regarding pricing and costs for DX Infrastructure Manager?

The pricing of DX Unified Infrastructure Management is high and often a concern for customers. The cost is higher compared to other Original Equipment Manufacturers (OEMs), which is feedback we hav...

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What do you like most about Observer GigaStor?

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What is your experience regarding pricing and costs for Observer GigaStor?

I would rate the pricing a ten out of ten. It's quite expensive.

See all answers

What needs improvement with Observer GigaStor?

GigaStor feeds into Apex. So, the area where there could be improvement would be in artificial intelligence. For example, the incorporation of more advanced machine learning or AI capabilities coul...

See all answers

Comparisons

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Compared 20% of the time

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Compared 16% of the time

Dynatrace vs DX Unified Infrastructure Management

Compared 14% of the time

Microsoft Configuration Manager vs DX Unified Infrastructure Management

Compared 13% of the time

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Compared 28% of the time

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Compared 23% of the time

Cisco Nexus Dashboard Data Broker vs Observer GigaStor

Compared 19% of the time

NETSCOUT nGeniusONE vs Observer GigaStor

Compared 16% of the time

AppNeta by Broadcom vs Observer GigaStor

Compared 14% of the time

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Product Reports

Buyer's Guide

DX Unified Infrastructure Management

May 2025

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Buyer's Guide

Observer GigaStor

April 2025

Download Observer GigaStor product report

Also Known As

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

No data available

Overview

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Broadcom

Observer GigaStor is a network analysis tool that comes in a variety of form factors, including rack mount, portable, and virtual. Capable of storing up to a petabyte of traffic for later analysis, GigaStor helps ensure optimal network and application performance.

Viavi Solutions

Sample Customers

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Cisco Systems, Hawaiian Telecom, Renown Health, State of Nevada, U.S. Department of Veteran Affairs, Allstate Insurance, Jack Henry & Associates, United States Airforce, US Bank, Blue Cross Blue Shield of Minnesota, Texas Tech University Health Sciences Center, Chicago Board Options Exchange

Buyer's Guide

DX Unified Infrastructure Management vs. Observer GigaStor

April 2025

Free Report: DX Unified Infrastructure Management vs. Observer GigaStor

Find out what your peers are saying about DX Unified Infrastructure Management vs. Observer GigaStor and other solutions. Updated: April 2025.

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