We performed a comparison between DX Unified Infrastructure Management and Kaseya IT Center based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Microsoft, ServiceNow and others in Server Monitoring."It delivers our customers many metrics, so they may make decisions"
"Easy admin functionality. You can quickly do all the admin functionality without reducing cycles."
"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."
"It is reliable when it comes to monitoring."
"Monitoring infrastructure and business applications are the most valuable features."
"It's easy to push out across numerous servers. Very scalable."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"The solution's technical support is good."
"It is a product that is very easy to learn."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We would like to see automatic network topology."
"DX UIM's reporting and customization need to be improved."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"The dashboards need to be improved."
"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"The UIM has no features through goods and services yet. "
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"At times, there is degradation in performance."
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DX Unified Infrastructure Management is ranked 14th in Server Monitoring with 120 reviews while Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews. DX Unified Infrastructure Management is rated 8.2, while Kaseya IT Center is rated 8.0. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas Kaseya IT Center is most compared with Tanium.
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