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DX Spectrum vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Organizations experienced significant ROI with DX Spectrum, noting enhanced automation, cost savings, efficiency, and effective integration despite high costs.
Sentiment score
7.8
Spiceworks provides high ROI as a free tool, benefiting efficiency, issue resolution, and stability despite setup time investment.
 

Customer Service

Sentiment score
7.1
Customer service excels with high ratings, but technical support varies; Broadcom acquisition raised concerns over response times.
Sentiment score
7.4
Spiceworks offers excellent, free email-based support, with strong community assistance and some criticisms for lacking direct phone support.
Broadcom technical support is very good.
 

Scalability Issues

Sentiment score
8.1
DX Spectrum is highly adaptable and scalable, effectively supporting growth in diverse environments from small businesses to large corporations.
Sentiment score
7.4
Spiceworks is scalable for small to large setups, though larger organizations may face challenges; newer versions improve scalability.
 

Stability Issues

Sentiment score
7.3
DX Spectrum is praised for its stability and reliability, with minor issues usually due to incorrect configurations or updates.
Sentiment score
6.6
Spiceworks is stable but may slow down or crash with large setups; proper configuration enhances performance and stability.
 

Room For Improvement

DX Spectrum users seek a modern interface, enhanced integration, simplified processes, better analytics, and improved support for device certification.
Spiceworks users desire enhanced monitoring, scalability, reporting, integration, and user-friendly features with faster performance and lower resource consumption.
Currently, they appear as pop-up messages, but I would prefer having alarm messages shown as a scrolling bar at the taskbar for easier visibility.
The event management should have more deduplication and alert correlation and check the bidirectional communication with ServiceNow.
 

Setup Cost

DX Spectrum's pricing favors large enterprises, offering flexible but complex licensing, with high costs impacting smaller businesses.
Spiceworks provides a customizable, free help desk solution with optional costs for premium features, suitable for small to medium businesses.
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds.
 

Valuable Features

DX Spectrum offers comprehensive network monitoring, fault management, scalability, and seamless integration, ideal for managing extensive IT infrastructures.
Spiceworks offers SMBs a free help desk, inventory management, user-friendly interface, and strong community support for IT needs.
The interface has the needed configuration for visualization, and it's effective in providing a complete diagram of network links and connections across various stations globally.
DX Spectrum uses an SNMP Trap to accept all the details, especially for device monitoring of faulty devices, allowing me to use Spectrum effectively.
Additionally, it is free software.
 

Categories and Ranking

DX Spectrum
Ranking in IT Infrastructure Monitoring
21st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
117
Ranking in other categories
Network Management Applications (7th), Network Monitoring Software (22nd), Network Troubleshooting (6th), DX NetOps (1st)
Spiceworks
Ranking in IT Infrastructure Monitoring
44th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Asset Management (11th)
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of DX Spectrum is 0.8%, down from 0.9% compared to the previous year. The mindshare of Spiceworks is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Good for monitoring, covers networks well
If you are looking for the right monitoring tool, Spectrum is one of the best solutions. It covers networks very well. It has all the capabilities that you're looking for when it comes to monitoring. Spectrum is great for root cause analysis. It has excellent correlation event management. Spectrum's stability and scalability are also amazing. If you have a CA Service Desk, then it can be integrated so that if you have open tickets they can be closed automatically. The configuration manager is great as well.
Jeetendar Kumar - PeerSpot reviewer
Customizable, easy to use, easy to manage, and provides multiple features
I have used many software, but Spiceworks is the best. The tool provides multiple features. It is a valuable product for inventory. It is also useful as a ticketing system. The solution is easy to use and easy to manage. Many people can use it very easily. The features are not complicated. It is very easy to run, install, and understand. That is why my organization decided to use it. The solution’s asset management capabilities have benefitted us in many ways. We are able to manage all the inventory. We have a complete database. We have a record of everything. It is very valuable. I rate the usability of the user interface and dashboard a nine out of ten. The tool is easy to learn compared to other software.
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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
851,371 professionals have used our research since 2012.
 

Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
Computer Software Company
14%
Financial Services Firm
11%
University
10%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about DX Spectrum?
The solution's most valuable features are its integration with Broadcom tools and scalability.
What is your experience regarding pricing and costs for DX Spectrum?
The price of DX Spectrum is not competitive when compared to other solutions, such as SolarWinds. The high price has caused us to lose many deals.
What needs improvement with DX Spectrum?
I would like to see improvements in making the interface more user-friendly. Many people find it not simple to use. One of the common customer complaints is about the alarm notifications. Currently...
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
I am unable to provide suggestions for improvement at this moment, however, I can provide feedback later. Currently, there do not seem to be any issues.
 

Comparisons

 

Also Known As

CA Spectrum
No data available
 

Overview

 

Sample Customers

National Informatics Centre India, Banese, Olympus, AlphaServe Technologies, Sicredi
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
Find out what your peers are saying about DX Spectrum vs. Spiceworks and other solutions. Updated: April 2025.
851,371 professionals have used our research since 2012.