DX SaaS vs FortiMonitor comparison

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Executive Summary

We performed a comparison between DX SaaS and FortiMonitor based on real PeerSpot user reviews.

Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed DX SaaS vs. FortiMonitor Report (Updated: March 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It supports numerous platforms.""Actionable insight is the most valuable feature.""DX allows you to customize and gives you a high degree of control."

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"FortiMonitor is really easy to use for monitoring the logs on FortiGate...It is a stable product.""The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor.""The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management.""The most valuable feature of FortiMonitor is the overall ability to monitor the health of the environment.""With FortiMonitor, you can get all the logs of the traffic information of the destination or the source.""FortiMonitor's dashboard is very informative and user-friendly.""In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts.""The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

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Cons
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly.""The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account.""Old user interface and dashboards could be improved."

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"The solution's initial setup process is time-consuming.""Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it.""We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from.""FortiMonitor's monitoring could be much better. It should be like, in Palo Alto.""FortiMonitor could improve by having compatibility with other operating systems, such as Linux.""FortiMonitor needs to improve its alert system.""There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month.""Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

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Pricing and Cost Advice
  • "Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
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  • "The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."
  • "We have a large customer base for Fortinet, and the additional buying power got us really great discounts."
  • "There are additional costs needed for certain functionality, such as scalability."
  • "On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."
  • "In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."
  • "FortiMonitor's price is very high."
  • "Compared to other solutions, FortiMonitor is a very expensive solution."
  • More FortiMonitor Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Actionable insight is the most valuable feature.
    Top Answer:Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
    Top Answer:I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
    Top Answer:I have a clear bias because I work for Panopta We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard new… more »
    Top Answer:In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic… more »
    Top Answer:Compared to other solutions, FortiMonitor is a very expensive solution. Users have to pay an annual subscription fee for the solution.
    Ranking
    Views
    69
    Comparisons
    57
    Reviews
    2
    Average Words per Review
    1,116
    Rating
    7.0
    Views
    19
    Comparisons
    6
    Reviews
    7
    Average Words per Review
    482
    Rating
    7.9
    Comparisons
    Also Known As
    CA DXI, CA Digital Experience Insights
    Panopta
    Learn More
    Fortinet
    Video Not Available
    Overview

    Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.

    Dx SaaS Benefits

    Some of the benefits that come from using Dx SaaS include:

    • Improve the overall experience of your users at all stages of their journey. Dx SaaS provides administrators with the ability to cull proactive insights into not only the actual performance of the application, but also the way that users are experiencing the application. This makes it possible for administrators to address pain points before they can become major issues.
    • Full visibility across all aspects of the application. Dx SaaS enables organizations to see what is going on in every part of their applications. Every aspect of the application is fully visible to them. They can keep track of both users and their IT infrastructure without having to rely on other solutions.
    • Run Dx SaaS flexibly. Users can run Dx SaaS from their premises, investing in hardware and software, if they so wish. Alternatively, users can run Dx SaaS as a pure SaaS-based solution if that is a better fit for their needs.

    Dx SaaS Features

    When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:

    • Relationship mapping capabilities. Users can visually represent all of the parts of the application and their relationships. This can aid administrators in understanding precisely how their applications, architecture, and networks operate.
    • Customizable dashboards. Administrators can build dashboards that are most suited to meet their needs, fine-tuning them to perform the analysis and functions that are most relevant to their objectives.
    • Root-cause analytical capability. DX SaaS makes it possible for users to find the causes of any and all issues that arise. Its analytical capabilities scan for anomalies and find issues early on. This gives administrators and IT professionals insights that enable them to keep applications running optimally.

    Reviews from Real Users

    The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.

    Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.

    A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.

    FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

    Sample Customers
    CNN
    SONY, GoDaddy, HCL, ING, ARMOR, billboard
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Computer Software Company15%
    Real Estate/Law Firm10%
    Manufacturing Company9%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Financial Services Firm7%
    Construction Company7%
    Non Profit5%
    Company Size
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise3%
    Large Enterprise74%
    REVIEWERS
    Small Business45%
    Midsize Enterprise18%
    Large Enterprise36%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise53%
    Buyer's Guide
    DX SaaS vs. FortiMonitor
    March 2024
    Find out what your peers are saying about DX SaaS vs. FortiMonitor and other solutions. Updated: March 2024.
    771,170 professionals have used our research since 2012.

    DX SaaS is ranked 10th in Digital Experience Monitoring (DEM) with 3 reviews while FortiMonitor is ranked 6th in Digital Experience Monitoring (DEM) with 10 reviews. DX SaaS is rated 6.6, while FortiMonitor is rated 7.8. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of FortiMonitor writes "Helps organizations modernize their performance-monitoring tools, but the solution needs to improve its dashboard". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix, Nagios XI and Dynatrace, whereas FortiMonitor is most compared with SolarWinds Network Device Monitor, PRTG Network Monitor, SolarWinds NPM, LogicMonitor and Auvik Network Management (ANM). See our DX SaaS vs. FortiMonitor report.

    See our list of best Digital Experience Monitoring (DEM) vendors.

    We monitor all Digital Experience Monitoring (DEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.