Druva Phoenix vs Infrascale Backup &amp; Disaster Recovery comparison

Druva Phoenix vs. Infrascale Backup & Disaster Recovery

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Druva Phoenix

Ranking in Cloud Backup

32nd

Ranking in Disaster Recovery as a Service

7th

Ranking in Disaster Recovery (DR) Software

19th

Ranking in SaaS Backup

12th

Average Rating

8.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Infrascale Backup & Disaste...

Ranking in Cloud Backup

24th

Ranking in Disaster Recovery as a Service

6th

Ranking in Disaster Recovery (DR) Software

15th

Ranking in SaaS Backup

13th

Average Rating

9.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (27th)

Mindshare comparison

As of March 2026, in the Cloud Backup category, the mindshare of Druva Phoenix is 1.0%, up from 0.7% compared to the previous year. The mindshare of Infrascale Backup & Disaster Recovery is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	1.0%
Druva Phoenix	1.0%
Other	98.0%

Cloud Backup

Featured Reviews

ZubeenAhmad

Tam Adobe at Murdoch Webster

Cloud backup has reduced storage costs and now delivers fast, reliable data recovery

My overall experience in this field is seven years. The deployment model I have chosen for Druva Phoenix is mostly cloud-based backup. Government authorities and government customers majorly opt for on-premises deployment, but we have a very limited customer segment from that area. Druva Phoenix primarily operates on a private cloud, with some customers utilizing hybrid cloud solutions. If I assess the effectiveness of backup features in Druva Phoenix, particularly in minimizing operational disruptions, I would rate it as a very strong 9 or 9.5 on a scale of 10. I am not using Druva Data Security Cloud. My overall review rating for Druva Phoenix is 9.

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Hans Seidl

President at LET US DEAL WITH IT, LLC

Backups and restores are easy and we can do on-site disaster recovery within minutes

The benefits of using Infrascale Backup & Disaster Recovery become evident very quickly. You have the solution on-prem and can restore files and servers on-prem as well. You can set up certain virtual machines on-prem if you need them. If a machine goes down or has an error, you can put the machines into the cloud, which is very important if there's a fire or a disaster, where you really have to get the business working again. It's very quick. I saw those benefits immediately; that was one of the reasons we moved certain customers over to the Infrascale solution. They had different solutions in place before and were not happy with the amount of time it took to restore data or perform disaster recovery. We tested it out and ran some server restores before signing the customer up for the solution. It is very important for my organization that Infrascale Backup & Disaster Recovery is available via a single dashboard. I have multiple customers, so being able to see all of them in one single dashboard and drill deeper into the servers is very important for me. Infrascale's unified dashboard has helped me save time. Infrascale's ability to restore data is great, fast, and very efficient.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is great for companies that need backup capabilities."

"The initial setup was very straightforward."

"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."

"I would definitively say that we have been able to make our people more productive by at least 30%."

"The best features of Druva Phoenix include comprehensive backup capabilities where you can back up your data with agent plus backup, deploy the proxy, and integrate your VMs to take your backup."

"It's patch-based, so you don't have to bother about the backup server or the repository."

"Druva Phoenix provides a return on investment and operational cost reductions after implementation."

"One of the best features in Druva Phoenix for me personally is that it is an air-gapped environment, where you can keep cloud backup on a separate air-gapped environment and save from any kind of ransomware attack, and it is a ransomware safer environment because a customer gets a separate environment."

More Druva Phoenix pros

"For me, Infrascale had the best package to offer to my customers, including features, pricing, implementation, and support; everything that comprises the total solution."

"The initial setup was straightforward and we received support from the manufacturer."

"From a backup and disaster recovery perspective, it has been a night and day difference."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"Infrascale has been great for us and for the relationship with this client."

"Overall, this product is really solid and they're a very good company to work with."

"The biggest lesson that I have learned from using this product is that we should have switched years before we did."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

More Infrascale Backup & Disaster Recovery pros

Cons

"The price is always one of those things that you always look to just improve if you're a not-for-profit organization."

"The product's pricing needs to be improved."

"Druva Phoenix is optimized to work with x86 platforms, making it unsuitable for backing up non-x86 architectures like AIX. The solution is primarily designed for physical Linux and Windows systems based on the x86 architecture, as well as virtualized Windows and Linux environments. However, if you have an AIX system, it cannot be deployed in the cloud, and therefore, backing it up in the cloud is not a concern."

"Deploying it in a hybrid cloud model involves some minor complexities, though nothing represents a significant challenge."

"They were very much responsive a few years back, but in the last one or two years, I believe the responsiveness has gone down."

"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."

"Although, sometimes there is a restriction with the number of OS platforms that this solution supports."

"There is room for improvement in the reporting aspect of Druva Phoenix."

More Druva Phoenix cons

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

More Infrascale Backup & Disaster Recovery cons

Pricing and Cost Advice

"I assume clients use Druva Phoenix because it is cheaper than other products."

"We’ve had experience with the data center for a while and we have had solutions that were able to support older versions of the operating systems that we needed. I would like for Druva to support it as well."

"It's very costly. Normal people wouldn't understand how their credits are calculated. It's pretty complex."

"Druva Phoenix's pricing is based on the service provided, and it's reasonable. The cost of the service will depend on the size of your data and the number of virtual machines being backed up. However, the pricing structure is straightforward and easy to understand."

"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"I appreciate their pricing. We went for this solution for its pricing."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"The licensing is based on how much data you have plus what appliances you need."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

Financial Services Firm

Marketing Services Firm

Healthcare Company

15%

Construction Company

11%

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	17
Large Enterprise	2

Questions from the Community

What needs improvement with Druva Phoenix?

While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS to another AWS, I see complexity when a customer wants to move from a physical environment or a phys...

What is your primary use case for Druva Phoenix?

Druva Phoenix is for server backups on cloud, which is the deployment model chosen by my customers. While Druva Phoenix is a good solution for a cloud-to-cloud environment, such as moving from AWS ...

What advice do you have for others considering Druva Phoenix?

Many customers use Druva Phoenix's continuous data protection feature, but not for Phoenix. Not for Phoenix because Phoenix is server backups, and you generally do not keep continuous backup for se...

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...

What needs improvement with Infrascale Platform?

What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.

What is your primary use case for Infrascale Platform?

I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.

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Product Reports

Druva Phoenix

Download Druva Phoenix product report

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Also Known As

CloudRanger

Infrascale Platform

Overview

Druva Phoenix is a comprehensive cloud-based data protection and management solution that enables organizations to securely backup, recover, and manage their data across endpoints, physical servers, virtual machines, and cloud applications. With its scalable and flexible architecture, Druva Phoenix simplifies data protection and eliminates the need for traditional backup infrastructure.

By leveraging the power of the cloud, Druva Phoenix offers organizations a cost-effective and efficient way to protect their critical data. It provides automated backup and recovery capabilities, ensuring that data is always protected and easily recoverable in the event of a disaster or data loss. With its global deduplication and compression technology, Druva Phoenix minimizes storage requirements and reduces costs.

Druva Phoenix also offers advanced features such as point-in-time recovery, allowing organizations to restore data to a specific point in time, and granular file-level recovery, enabling users to recover individual files or folders. Its intuitive web-based console provides a centralized view of all protected data, making it easy to manage and monitor backups across the entire organization.

In addition to data protection, Druva Phoenix offers comprehensive data management capabilities. It enables organizations to gain insights into their data through advanced analytics and reporting, helping them make informed decisions and optimize their storage resources. Druva Phoenix also supports legal and compliance requirements by providing eDiscovery capabilities and ensuring data is retained and disposed of according to regulatory guidelines.

With its cloud-native architecture, Druva Phoenix offers organizations the flexibility to protect and manage their data across a wide range of environments, including on-premises, remote offices, and cloud applications such as Microsoft 365 and Google Workspace. It seamlessly integrates with popular cloud platforms like AWS and Azure, allowing organizations to leverage their existing cloud investments.

Druva

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Sample Customers

TRC Companies, Family Health Network, GulfMark Offshore, Pall Corporation

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Druva Phoenix vs. Infrascale Backup & Disaster Recovery