"Once you set it up and you tell it exactly what needs to be backed up, you literally forget about it. It sends you emails and notifications of the current status of the jobs."
"I would definitively say that we have been able to make our people more productive by at least 30%."
"The solution’s ransomware recovery, from a security perspective, is one of the biggest features of the product. We don't have to worry about the operational complexity of air-gapped backups and can rely more on the immutability approach. It is a highly valued feature in this solution."
"The most valuable feature has been the Live Mount feature."
"What I like about Rubrik is that you can back up to the cloud. It is a different kind of backup where you're not archiving the tape. Rubrik is a physical appliance. It is a dedicated appliance to which you can back up, and you can also back up to another device. So, you can back up to Rubrik and then to another device. If you have more than one site, you can set up Rubrik on site A and also on site B. You can back up to the Rubrik on site A and then replicate that data to the Rubrik on site B."
"The ease of use and innovation are the features that stand out for us."
"The live mount reduces complexity."
"I would rate the solution's web interface at eight out of ten. It's just fantastic and intuitive. It's so easy to use. I've never done any formal training on Rubrik, but I was able to quickly come to grips with its capabilities."
"When it comes to saving time managing our backups, Rubrik has saved us a lot of time compared to what we were using. It feels like it has saved us lifetimes of time because the process used to be difficult. It's not just the day to time savings. When something goes wrong, that's where the real time savings comes into play. We are able to get back to where we need to be more confidently and with much fewer steps."
"We have a great success rate for backups with Rubrik and because of the ease of automating tasks, we also run periodical restores to check the quality of the backups."
"They were able to give us a very reasonable price considering we were non-for-profit organizations, however, there is always room for improvement on that cost."
"The main pain points we experienced was the stability of the system. We received a lot of instability when we have upgraded from a certain version to a new version. The newer version was completely filled with bugs and we needed to purge the system every week until we update to a newer version that was available one year later. The stability of the code is the main problem, they need to make it better."
"There is room for improvement through a further extension of their Office 365 backup platform. In addition, it's still a bit cost-prohibitive to backup NAS. Those would be the two primary areas for improvement."
"The only thing that can be improved is catering for open source databases because at the moment it doesn't cater for Mongo, MySQL, and Postgres."
"Could be improved from an analytics point of view."
"The reporting, in particular the customization of reports, needs to be improved."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"They have what's called an organization which means different groups of access to Rubrik, but the alerting only goes to the admins. My suggestion to Rubrik is to make sure that the separate organizations or groups of users get the appropriate alerting."
"The integrated reporting is not really that nicely built. The reporting functionality could definitely be a little bit more customizable from an administration perspective, with an easier to understand interface."
Druva Phoenix is ranked 7th in SaaS Backup with 2 reviews while Rubrik is ranked 4th in Backup and Recovery Software with 33 reviews. Druva Phoenix is rated 8.6, while Rubrik is rated 9.2. The top reviewer of Druva Phoenix writes "Fast solution that has enabled us to become 30% more productive ". On the other hand, the top reviewer of Rubrik writes "Easy to use with an intuitive web interface, helpful support, good performance, and saves us time". Druva Phoenix is most compared with Druva inSync, Metallic, Cohesity DataProtect, Azure Backup and Veeam Cloud Connect, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault, Dell EMC PowerProtect DD (Data Domain) and Zerto.
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