

Prophix and Domo are key players in the business analytics and performance management sector. Domo appears to have an edge due to its advanced analytics capabilities, which justify its higher pricing.
Features: Prophix stands out with its capabilities in financial planning, budgeting, and forecasting tools. It provides seamless integration with existing financial systems and offers flexibility in editing metadata stored in SQL databases. Domo excels in real-time data visualization and offers sophisticated analytics with powerful dashboards, extensive data integration, and a vast range of analytics tools. It simplifies data processing with features like Magic ETL, enabling non-technical users to manage data efficiently.
Room for Improvement: Prophix could enhance its real-time data processing and advanced visualization features. Its user interface could be updated for a more modern experience, and data integration options might be expanded to include more external sources. Domo could work on simplifying its complex setup process and offer more straightforward guidance and tutorials for new users. Although Domo offers many features, improving the user interface's intuitiveness could make the platform more accessible to users unfamiliar with business intelligence tools. Lastly, reducing reliance on third-party connectors could increase user independence.
Ease of Deployment and Customer Service: Prophix uses a structured deployment process, supporting seamless transitions for financial teams, paired with responsive customer support. Domo’s cloud-based model allows quicker implementation and scalability but may require additional guidance due to its complexity. It offers comprehensive support and resources, favoring enterprises with significant data analytics needs.
Pricing and ROI: Prophix offers a predictable pricing model that brings significant returns due to its focused financial management, valued for cost-effectiveness. Domo commands a higher initial investment but offers substantial strategic advantages with its extensive real-time data solutions and analytics, potentially leading to a higher ROI in business intelligence scenarios.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
I have been using it for four years and have been able to extract the information I need from it.
| Product | Market Share (%) |
|---|---|
| Domo | 2.1% |
| Prophix | 2.2% |
| Other | 95.7% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 12 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 4 |
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
Find more information on The Business Cloud Here.
Prophix Software is a leading developer of solutions designed to automate financial processes including budgeting, planning, reporting, analysis, and performance management for the mid-market. Thousands of finance leaders around the world use Prophix to empower their organization and gain greater insight into business performance. Prophix and its partners deliver the best value by combining high end functionality, low total cost of ownership, and the fastest implementations in its class.
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