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Domo vs Prophix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Domo's effectiveness varies widely, offering cost savings and efficiency for some, while others find it costly and inefficient.
Sentiment score
6.8
Prophix enhances efficiency and cost savings, offering medium to high returns with low maintenance costs, saving $80K annually.
 

Customer Service

Sentiment score
6.8
Domo's customer service is responsive but faces communication delays and gaps between support teams, impacting smaller clients.
Sentiment score
7.7
Prophix customer service is praised for promptness and helpfulness, though some users face challenges like time zones and initial support.
While they eventually provide the correct answers, their support for smaller customers could be improved.
 

Scalability Issues

Sentiment score
7.0
Domo efficiently scales with diverse user groups and data, though performance may vary with massive datasets, facing competition.
Sentiment score
7.6
Prophix generally delivers effective scalability and performance, though some users face issues with high concurrency and configuration complexity.
Sigma, which is written for Snowflake, scales more easily than Domo.
 

Stability Issues

Sentiment score
7.6
Domo is generally stable, handling large data efficiently, with minor data refresh issues and connectivity dependent on internet quality.
Sentiment score
7.0
Prophix is stable but faces occasional Microsoft cube dependency errors, user load impact, and challenges with reporting functionalities.
 

Room For Improvement

Domo users seek improved data integration, visualization, browser compatibility, cost-effectiveness, and support, while desiring enhanced collaboration and customization features.
Prophix mobile features, integration, user interface, and several functionalities need enhancement for improved user experience and efficiency.
End users require a license to run their own reports and dashboards, which are fairly expensive.
 

Setup Cost

Domo's pricing is higher but justified by robust features, flexible licensing, and included cloud infrastructure reducing IT needs.
Prophix offers a cost-effective, efficient solution with low setup and ongoing expenses, appealing compared to Oracle Business Intelligence.
Domo is expensive compared to other solutions.
 

Valuable Features

Domo excels in ETL, data visualization, governance, and collaboration, offering user-friendly tools for handling complex data tasks.
Prophix offers budgeting, reporting, data management, and security features with Excel integration and cloud readiness for performance management.
I have been using it for four years and have been able to extract the information I need from it.
 

Categories and Ranking

Domo
Ranking in Business Performance Management
13th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Data Integration (40th), BI (Business Intelligence) Tools (13th), Reporting (10th), Data Visualization (10th)
Prophix
Ranking in Business Performance Management
22nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
10
Ranking in other categories
Financial Performance and Strategy Management (11th), Financial Close Software (19th)
 

Mindshare comparison

As of August 2025, in the Business Performance Management category, the mindshare of Domo is 1.6%, up from 1.4% compared to the previous year. The mindshare of Prophix is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management
 

Featured Reviews

Sumit  Chakraborty - PeerSpot reviewer
Fast installation, reliable, with proven results for small to mid-size companies
The scalability is excellent. We have input close to fifty billion rows in Domo, and this is where we saw the cards winded in pretty slowly. So we had a performance issue there, but say maximum up to twenty-five to thirty billion, this product is flawless. But when we talk about big data analytics with too many self-service components, this is where we see some performance depreciation. We have more than two hundred using the solution.
it_user287946 - PeerSpot reviewer
Easy to use and cloud-ready, helps me manage my business
Increased margin on products Easy to use Rich functionality Complete corporate performance management solution Based on modern technology Cloud-ready All of them allow me to manage my business. BI analytics Few related Ad Hoc Analyses in one window Sorting and filtering in Data View More…
report
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865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
12%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
34%
Construction Company
12%
Performing Arts
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
Domo is the premium option of all the choices. It has fancy features including a built-in chat program with the Buzz feature that no one uses. When I arrived about a year ago, we had 12 different w...
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Comparisons

 

Also Known As

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Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Solarcentury, Swan Mill Paper Company, Interstates Companies, First Medical Health Plan, Community Physician Network, AAA Southern New England
Find out what your peers are saying about Domo vs. Prophix and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.