DocuWare vs ShareFile comparison

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DocuWare

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between DocuWare and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed DocuWare vs. ShareFile Report (Updated: March 2026).

DocuWare vs. ShareFile

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuWare

Ranking in Content Collaboration Platforms

39th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Enterprise Content Management (25th), Cloud Storage (57th), Document Management Software (7th)

ShareFile

Ranking in Content Collaboration Platforms

11th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (14th), Cloud Data Exchange Services (5th)

Mindshare comparison

As of March 2026, in the Content Collaboration Platforms category, the mindshare of DocuWare is 0.5%, up from 0.1% compared to the previous year. The mindshare of ShareFile is 6.1%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Mindshare Distribution
Product	Mindshare (%)
ShareFile	6.1%
DocuWare	0.5%
Other	93.4%

Content Collaboration Platforms

Featured Reviews

Ram Chenna

Enterprise Architect at a consultancy with 10,001+ employees

Great document storing and easy to set up but needs to offer more collaboration capabilities

It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.

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Salim Malik

Senior Citrix Specialist at Kuwait Oil Company (K.S.C.)

Reliable, user-friendly, and secure

The initial setup is straightforward. It's not complicated. I’ve done the deployment when I was in Citrix and the deployment for the current customer and therefore have experience doing this a few times. How long the deployment takes is up to the customer in terms of what type of storage zone controller you're going to operate. If you're going to operate on-premise, then you need to have the network team and the server, physical server, the load balances, and storage zone controller storage deployed. It shouldn't take, if the infrastructure is ready, more than a week. IN that time, you can set up the entire full-fledged configuration and have enrollment running if you have all the hardware and the communications ready. That's on the on-premise side. If it's on a specific cloud, even when you purchase the procurement, it won't take even a day. In 24 hours, you will be up and running easily on the ShareFile cloud if you are working with the Citrix cloud. If you're doing a private cloud, then the communication to open the ports between the ShareFile can complain to the private cloud. That might be at least a week, depending on the internal teams. If they work very fast and smoothly, it's a matter of a day. You only need one person to maintain the solution. It’s pretty low-maintenance.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For the most part, the initial setup is easy. There's good documentation."

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"For a few hundred dollars a month, my entire organization (42 users) can effectively share unlimited files with external partners."

"This provides us with a secure way of sending tax returns without having to use passwords."

"Easy to setup across the enterprise with Active Directory support for better managed security."

"Easy to manage and fully secure."

"We implement this solution at many customer sites which directly affects productivity and gives the customer a very flexible solution."

"It's user-friendly for end users."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

"The solution is scalable."

More ShareFile pros

Cons

"Its graphical user interface could be more user-friendly."

"It should have collaboration features."

"There are sometimes scalability issues after updates."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"Some of our customers are facing issues if they've deployed in hybrid mode."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"Some of our customers are facing issues when sending files outside their company."

"The user interface is not very intuitive."

"Would like more granular folder ownership administration."

"Everything they have should be integrated into one item."

More ShareFile cons

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

"Citrix has a very good file auditing features and security features."

"I give the cost of the solution a five out of five."

"You have to work hard in order to get the suitable licenses."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Construction Company

Retailer

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

Legal Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	3

Comparisons

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Compared 19% of the time

M-Files vs DocuWare

Compared 13% of the time

OpenText Content Manager vs DocuWare

Compared 10% of the time

Hyland OnBase vs DocuWare

Compared 9% of the time

Laserfiche vs DocuWare

Compared 8% of the time

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Box vs ShareFile

Compared 17% of the time

Egnyte vs ShareFile

Compared 11% of the time

Microsoft OneDrive for Business vs ShareFile

Compared 10% of the time

Dropbox Business - Enterprise vs ShareFile

Compared 9% of the time

SharePoint vs ShareFile

Compared 9% of the time

More ShareFile Competitors

Product Reports

Document Management Software

Download DocuWare product report

Download ShareFile product report

Also Known As

No data available

Citrix RightSignature, Citrix ShareFile

Overview

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.

DocuWare

ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.

ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.

What features define ShareFile?

Security Integration: Features encryption, auditing, and multifactor authentication for robust security.
Active Directory Integration: Simplifies setup and management functions.
Large File Handling: Enables uploads and secure sharing of large files.
Outlook Integration: Assists in seamless email communication with file transfers.
Device Flexibility: Provides access across diverse devices.

What benefits should be reviewed?

Administrative Efficiency: Enhanced by automated user management integration.
File Accessibility: Secure file access without relying solely on cloud storage.
User-Friendliness: Simplified file transfers and device flexibility are highly rated.

ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

DocuWare vs. ShareFile