DocuWare vs ShareFile comparison

DocuWare and ShareFile are both solutions in the Content Collaboration Platforms category. DocuWare is ranked #45, while ShareFile is ranked #7 with an average rating of 10.0. DocuWare holds a 0.3% mindshare in CCP, compared to ShareFile’s 6.6% mindshare. Additionally, 100% of DocuWare users are willing to recommend the solution, compared to 90% of ShareFile users who would recommend it.

DocuWare

Read 2 DocuWare reviews

769 Views
54 Comparison Views

100% willing to recommend

ShareFile

Read 11 ShareFile reviews

2,068 Views
1,220 Comparison Views

90% willing to recommend

DocuWare

ShareFile

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between DocuWare and ShareFile based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed DocuWare vs. ShareFile Report (Updated: December 2025).

Buyer's Guide

DocuWare vs. ShareFile

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuWare

Ranking in Content Collaboration Platforms

45th

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Enterprise Content Management (25th), Cloud Storage (65th), Document Management Software (6th)

ShareFile

Ranking in Content Collaboration Platforms

7th

Average Rating

8.4

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

eSignature (Electronic Signature) (4th), Cloud Data Exchange Services (3rd)

Mindshare comparison

As of January 2026, in the Content Collaboration Platforms category, the mindshare of DocuWare is 0.3%, up from 0.1% compared to the previous year. The mindshare of ShareFile is 6.6%, down from 9.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms Market Share Distribution
Product	Market Share (%)
ShareFile	6.6%
DocuWare	0.3%
Other	93.1%

Content Collaboration Platforms

Featured Reviews

Ram Chenna

Enterprise Architect at a consultancy with 10,001+ employees

Great document storing and easy to set up but needs to offer more collaboration capabilities

It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.

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David Donaldson

Regional Information Technology Director at a real estate/law firm with 10,001+ employees

Flexible plans, stable, and scalable

I used another solution at the same time, which was far worse. The American company I worked for used a similar file-sharing solution called LeapFile, a secure file transfer service. Personally, I found Citrix ShareFile to be much better than LeapFile, which was quite clunky. I later used a solution called Egnyte, which my company used as its main file transfer solution, though I'm not sure if it's still in use. The company moved to Egnyte because it is more of an enterprise-level solution. Egnyte was expensive, but it worked. I believe Citrix ShareFile is aimed at smaller to medium-sized organizations, making it a more appropriate solution than Egnyte due to its pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For the most part, the initial setup is easy. There's good documentation."

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"It's user-friendly for end users."

"Easy to manage and fully secure."

"Citrix has a very good file auditing features and security features."

"The Enterprise Dropbox solution is highly integrated with Microsoft's Office 365 and Azure products."

"This provides us with a secure way of sending tax returns without having to use passwords."

"The solution would query the Active Directory, and if new accounts were identified, Citrix ShareFile would add them automatically."

"The solution is scalable."

"ShareFile gives you all of the features of cloud providers, but in an on-premises solution."

Cons

"It should have collaboration features."

"Its graphical user interface could be more user-friendly."

"My only issue with this solution is the cost, which should be improved."

"Everything they have should be integrated into one item."

"There are sometimes scalability issues after updates."

"The user interface is not very intuitive."

"The configuration on the mobile devices is a little clunky, in terms of setting up the application."

"DLP features are lacking and required because, especially with everyone working from home, security is now paramount when the data is on BYOD devices."

"They should integrate the solution with more email services."

"Some of our customers are facing issues if they've deployed in hybrid mode."

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

"You have to work hard in order to get the suitable licenses."

"Citrix has a very good file auditing features and security features."

"I give the cost of the solution a five out of five."

"If you are already a Citrix customer, I recommend having the Platinum licensing level, as it provides licensing for a number of various features that all integrate together."

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Retailer

Manufacturing Company

Government

Computer Software Company

11%

Manufacturing Company

Legal Firm

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	3

Comparisons

Alfresco vs DocuWare

Compared 25% of the time

M-Files vs DocuWare

Compared 14% of the time

OpenText Content Manager vs DocuWare

Compared 11% of the time

Laserfiche vs DocuWare

Compared 11% of the time

Hyland OnBase vs DocuWare

Compared 8% of the time

More DocuWare Competitors

Box vs ShareFile

Compared 18% of the time

Egnyte vs ShareFile

Compared 12% of the time

Microsoft OneDrive for Business vs ShareFile

Compared 12% of the time

SharePoint vs ShareFile

Compared 11% of the time

Dropbox Business - Enterprise vs ShareFile

Compared 10% of the time

More ShareFile Competitors

Product Reports

Buyer's Guide

Document Management Software

December 2025

Download DocuWare product report

Buyer's Guide

ShareFile

January 2026

Download ShareFile product report

Also Known As

No data available

Citrix RightSignature, Citrix ShareFile

Overview

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.

DocuWare

ShareFile enables secure file sharing with features like Active Directory integration and multifactor authentication. Offering user-friendly interfaces and seamless device flexibility, it allows secure on-premises file sharing akin to cloud services without relying on cloud storage.

ShareFile by Citrix provides extensive security options such as encryption and auditing, making it suitable for organizations prioritizing data protection. With easy integration into existing infrastructures via Active Directory, it ensures simplified administrative tasks. The flexibility extends across devices, offering seamless file transfers and large file uploads, making it efficient for handling complex data transactions. Key integrations with Outlook facilitate smoother communications. However, enhancements are needed in folder administration, scalability, and desktop flexibility. Users also seek better email service integration and a more intuitive interface.

What features define ShareFile?

Security Integration: Features encryption, auditing, and multifactor authentication for robust security.
Active Directory Integration: Simplifies setup and management functions.
Large File Handling: Enables uploads and secure sharing of large files.
Outlook Integration: Assists in seamless email communication with file transfers.
Device Flexibility: Provides access across diverse devices.

What benefits should be reviewed?

Administrative Efficiency: Enhanced by automated user management integration.
File Accessibility: Secure file access without relying solely on cloud storage.
User-Friendliness: Simplified file transfers and device flexibility are highly rated.

ShareFile is widely used in industries needing to securely share documents with external clients, especially where large datasets are involved. It assists in moving on-premises files to cloud-like structures, aiding in remote collaboration. Its security features support industries with strict firewall regulations, ensuring encrypted transactions and seamless large file transfers.

ShareFile

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County

SecondMarket, KBC Partners, Twilio, You Know Who Design, oDesk Corporation, CMT Agency, Townhog

Buyer's Guide

DocuWare vs. ShareFile

December 2025

Free Report: DocuWare vs. ShareFile

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