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DocuSign vs SignNow vs Zoho Sign comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of February 2026, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 18.6%, down from 31.1% compared to the previous year. The mindshare of SignNow is 4.4%, down from 5.7% compared to the previous year. The mindshare of Zoho Sign is 3.8%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eSignature (Electronic Signature) Market Share Distribution
ProductMarket Share (%)
DocuSign18.6%
SignNow4.4%
Zoho Sign3.8%
Other73.2%
eSignature (Electronic Signature)
 

Featured Reviews

AshishKumar13 - PeerSpot reviewer
Senior Consultant at a consultancy with 51-200 employees
Advanced management and seamless integration improve document workflows
The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.
Vopic Mishra - PeerSpot reviewer
Director of Operations at EY
Collaboration has needed richer AI retrospectives but has already transformed remote brainstorming
Miro Business - Enterprise provides multiple valuable features. My first favorite feature is the Infinite Canvas feature, which is exceptional. Second, the SSO (Single Sign-On) feature allows direct login via our internal tools. We use Auth0 in our organization, and it integrates seamlessly, saving us 40 to 50% of time on signing up into the organization after they log in. The software is highly communicable, and the AI features and template library are very advanced. The AI-powered tools for brainstorming and cluster ideating are game changers for our organization and give us an edge over other products in the industry. These features have helped us become more collaborative in the organization. Collaboration has increased by 50 to 60%, as Miro Business - Enterprise has given us a space for brainstorming and ideas on a whiteboard. This represents our first ROI. We have also experienced good facilitation that fosters a collaborative environment, with decreased costs compared to other solutions. Since we obtained it from the AWS Marketplace, we received a favorable cost with a 38% discount, making cost not an issue. Miro Business - Enterprise has demonstrated good scalability, and we have observed that project delivery has been impacted positively due to better collaboration and visibility of boards, increasing project predictability by 68% and deliverability by 70 to 78%.
MohamedShaheen - PeerSpot reviewer
Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture
Provides good integration and invoice facilities
I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can customize how you want to use the solution."
"I appreciate that I can see when they've viewed the document, when they've signed the document, and the status of the document, which is probably my favorite feature in DocuSign."
"This speeds up the sign-off process."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"The most valuable feature of DocuSign is its ability to save time."
"DocuSign is currently able to cater to almost 95% of user needs in terms of contractual documents, propagation, storage, signature process, and additional requirements."
"The solution is reasonably priced."
"My advice for others looking into using SignNow is that if an organization needs a simple yet extremely efficient piece of software that allows your team to distribute, execute, and deliver agreements from anywhere, anytime, then SignNow is the real deal."
"SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals, lower cost because of email-based processes, and strong traceability for audits and compliance purposes."
"I'm a very happy and satisfied customer."
"SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals, lower cost because of email-based processes, and strong traceability for audits and compliance purposes."
"It was easy to send it around to only the relevant parties."
"I like that it works well for my company. I will not be switching to another solution. I don't have any complaints."
"SignNow is a very intuitive digital signature service that is very solid and cost-effective."
"Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent."
"The most valuable features of Zoho Sign are its integration and invoice facilities."
"It is a scalable solution."
"I like that there is a hierarchy in sending the documentation."
"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."
"It works very well, and its pricing is also good."
 

Cons

"It should automatically be datestamped beside the signature."
"The support is not accessible sometimes to African businesses."
"DocuSign's mobile application could be better. It has some compatibility issues."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"We'd like to have some integration with some of our IT services."
"If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"There are sometimes delays in user communication."
"SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls."
"So far things are going well, but one thing that I would love to see improvement on is integration with Google Sheets for collecting response data, as it doesn't work properly."
"SignNow APIs are extremely expensive."
"To improve SignNow, better examples of how to set up different use cases would be great, a referral program is needed, and direct integration with other tools would be highly appreciated."
"However, the challenge occurs when a large number of users are simultaneously on the whiteboards, but otherwise, there is no problem with scalability."
"In the next release, I would like more protection. Security is of the highest importance for our company."
"I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party."
"SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls."
"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."
"Zoho Sign has to be made more user friendly."
"The solution limits the number of contracts one can sign."
"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."
"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."
 

Pricing and Cost Advice

"The tool is expensive."
Information not available
"Overall, I feel the solution's pricing is good."
"The solution's price is reasonable."
"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."
"It's significantly cheaper than DocuSign."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Government
8%
Manufacturing Company
7%
No data available
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise11
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for DocuSign eSignature?
Our IT team handles all pricing aspects, including setup and licensing costs for DocuSign, so I don't have informatio...
What needs improvement with DocuSign eSignature?
I find the new updated formatting and template system in DocuSign problematic. When I format and create content in th...
What needs improvement with SignNow?
SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational contr...
What is your primary use case for SignNow?
My main use case for SignNow is onboarding, such as new team member onboarding, and also change management and any ac...
What advice do you have for others considering SignNow?
My advice to others looking into using SignNow is to go for it because it will really help to reduce costs on a daily...
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Comparisons

 

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary
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No data available
 

Overview

 

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson
salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth
Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville
Find out what your peers are saying about Docusign, Conga, Adobe and others in eSignature (Electronic Signature). Updated: February 2026.
881,757 professionals have used our research since 2012.