DocuSign vs SignNow vs Zoho Sign comparison

Docusign and SignNow are both solutions in the eSignature (Electronic Signature) category. Docusign is ranked #1 with an average rating of 8.0, while SignNow is ranked #7. Docusign holds a 27.3% mindshare in EAS, compared to SignNow’s 5.2% mindshare. Additionally, 100% of Docusign users are willing to recommend the solution, compared to 100% of SignNow users who would recommend it.

DocuSign

Read 12 DocuSign reviews

1,946 Views
1,635 Comparison Views

100% willing to recommend

SignNow

Read 3 SignNow reviews

278 Views
275 Comparison Views

100% willing to recommend

Zoho Sign

Read 5 Zoho Sign reviews

274 Views
274 Comparison Views

80% willing to recommend

DocuSign

SignNow

Zoho Sign

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between DocuSign, SignNow, and Zoho Sign based on real PeerSpot user reviews.

Find out what your peers are saying about Docusign, Adobe, Conga and others in eSignature (Electronic Signature).

To learn more, read our detailed eSignature (Electronic Signature) Report (Updated: September 2025).

Buyer's Guide

eSignature (Electronic Signature)

September 2025

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Helped 868,229 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the eSignature (Electronic Signature) category, the mindshare of DocuSign is 27.3%, down from 30.0% compared to the previous year. The mindshare of SignNow is 5.2%, up from 4.4% compared to the previous year. The mindshare of Zoho Sign is 2.4%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eSignature (Electronic Signature) Market Share Distribution
Product	Market Share (%)
DocuSign	27.3%
SignNow	5.2%
Zoho Sign	2.4%
Other	65.1%

eSignature (Electronic Signature)

Featured Reviews

AshishKumar13

Senior Consultant at a consultancy with 51-200 employees

Advanced management and seamless integration improve document workflows

The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation reviews into the normal workflows while generating documents and creating templates. DocuSign still needs to offer more built-in integration tools such as the Coupa connector. They already have many integrations, such as Google Docs and Google Drive, but some major ones are still in the pipeline. Scalability, in terms of the workflow structure and maintenance, needs improvement. If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved. System availability should see fewer crashes or server errors.

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Claudio Chalom

Marketing Director at Berlitz Canada Inc.

Prompt tech support; good pricing

Before we started using SignNow, we used to send enrollment agreements to our customers via email, manually asking them to sign those agreements. It was troublesome for them to print the agreements out, sign them, scan them, and then send them back. That was causing a lot of issues when it comes to getting the agreement before the actual contract starts. The reminder feature is also very important. When we send them this agreement electronically, it looks nice to the customer. Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent.

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MohamedShaheen

Finance Executive at Yugoslavian Furniture Co & Slovenian Furniture

Provides good integration and invoice facilities

I use the latest version of Zoho Sign. Zoho Sign is still improving because they send their announcements each month. I recommend people use Zoho Sign only if they have proper guidance from the people at Zoho. Else, it will be a big mess. Overall, I rate Zoho Sign a six out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Very convenient, saves dealing with hard copies of documents."

"You can customize how you want to use the solution."

"The most valuable feature of DocuSign is its ability to save time."

"The solution is stable."

"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."

"DocuSign is easy to use. I also like the document tracking features."

"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."

"This speeds up the sign-off process."

More DocuSign pros

"I like that it works well for my company. I will not be switching to another solution. I don't have any complaints."

"It was easy to send it around to only the relevant parties."

"Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent."

"It is a scalable solution."

"I like that there is a hierarchy in sending the documentation."

"It works very well, and its pricing is also good."

"The solution is fairly easy to use since there are no complexities. Also, it has a good user interface, and even its support is good."

"The most valuable features of Zoho Sign are its integration and invoice facilities."

Cons

"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."

"Resolution from customer service and their response rate in resolving issues needs to be improved."

"The support is not accessible sometimes to African businesses."

"If the workflow becomes heavy, the system slows down, requiring consultation with the team to get the workflow load relieved."

"Some people are not that computer-literate, and people don't understand the concept of the digital signature."

"There are sometimes delays in user communication."

"I would like for this solution to send me a copy of the signed document automatically."

"I could always use better security around the solution."

More DocuSign cons

"The area I think this solution can improve is user features."

"In the next release, I would like more protection. Security is of the highest importance for our company."

"I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party."

"The solution limits the number of contracts one can sign."

"Zoho Sign has to be made more user friendly."

"Because not everyone uses it, it's difficult to get it adopted. When you send someone something and it's a DocuSign, they go, "Okay, this is legit." When you use any of the other ones, people are like, "Oh! What is this?" I don't know if that's a branding issue or something else."

"I think that it would be a good improvement if one could chat with Zoho or DocuSign...In short, the tool cannot currently let me communicate or talk with it via chat."

"They send the contract out with default templates, and we need to be able to adjust the templates as we would like."

Pricing and Cost Advice

"The tool is expensive."

Information not available

"The solution's price is reasonable."

"Zoho Sign is expensive compared to other software and charges AED 120 per user for a month."

"Overall, I feel the solution's pricing is good."

"It's significantly cheaper than DocuSign."

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868,229 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Government

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	3

No data available

Questions from the Community

What do you like most about DocuSign eSignature?

We can structure the signature.

See all answers

What is your experience regarding pricing and costs for DocuSign eSignature?

The pricing is almost reasonable. It depends on what features we are using. The e-signature and CLM pricing is almost...

See all answers

What needs improvement with DocuSign eSignature?

The IAM tool they are providing is good, but there should be flexibility in terms of importing IAM or AI generation r...

See all answers

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Comparisons

SharePoint vs DocuSign

Compared 23% of the time

Adobe Sign vs DocuSign

Compared 14% of the time

Dokobit vs DocuSign

Compared 10% of the time

Box Sign vs DocuSign

Compared 9% of the time

Signaturit vs DocuSign

Compared 2% of the time

More DocuSign Competitors

Adobe Sign vs SignNow

Compared 27% of the time

OneSpan Sign vs SignNow

Compared 15% of the time

BoldSign vs SignNow

Compared 8% of the time

More SignNow Competitors

EasySend vs Zoho Sign

Compared 32% of the time

More Zoho Sign Competitors

Product Reports

Buyer's Guide

DocuSign

September 2025

Download DocuSign product report

Buyer's Guide

eSignature (Electronic Signature)

September 2025

Download SignNow product report

Buyer's Guide

eSignature (Electronic Signature)

September 2025

Download Zoho Sign product report

Also Known As

DocuSign eSignature, CoSign, DocuSign eNotary

No data available

Overview

DocuSign electronic signature platform seems to be very easy to use, both for document senders and signers, ensuring broad adoption and user satisfaction. DocuSign supports all types of signing scenarios, from the simplest to the most complex, and is easily configurable so you don't have to modify your documents or workflows. Plus, with the most robust eSignature mobile capability, you can securely sign anywhere, anytime on any Internet-enabled device.

Docusign

SignNow is a highly-rated electronic signature software that offers a user-friendly interface and customizable features. It provides advanced security measures, integrates with other software, and has excellent customer support. It's an efficient and secure solution for electronic signature needs.

SignNow helps businesses save time and money, increase productivity, and impress customers and clients with our easy to use but versatile esignature software. We like useful software that is simple and straightforward. SignNow was created to be solution that can integrate with the most complex business processes while still being simple enough to figure out on your first try, without any confusion or issues

SignNow

Zoho Sign is a highly-rated electronic signature software that provides a variety of features and integrations. Its user-friendly interface, advanced security measures, customizable templates and workflows, mobile app, and excellent customer support make it an efficient and reliable solution for businesses.

Zoho Sign is a service that lets you digitally sign and verify legally binding documents without the hassles of transporting paper documents. It is quick, easy, and works from any location and on any device.

Zoho

Sample Customers

Bayer, Sony, ComCast, Century Link, Siemens, Boston Scientific, salesforce, Yahoo, McKeeson

salesforce, Office 365, Google Aps, SharePoint, MobileIron, Redbooth

Revision Energy, Pepperstone, Proteomics Consulting, Logitek, Altus, University of Seville

Buyer's Guide

eSignature (Electronic Signature)

September 2025

Download Free Report

Find out what your peers are saying about Docusign, Adobe, Conga and others in eSignature (Electronic Signature). Updated: September 2025.

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868,229 professionals have used our research since 2012.