We performed a comparison between Adobe Sign and DocuSign based on real PeerSpot user reviews.
Find out in this report how the two eSignature (Electronic Signature) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I adore using Adobe Sign since it feels intuitive and user-friendly. Its organic design makes it effortless to navigate, so even if you lack experience with Adobe software, you can quickly learn and use it accurately."
"The ability to sign digitally is very convenient."
"It makes it very easy to sign documents."
"The most valuable aspect of Adobe Sign is not a single feature, but rather a combination of features. From a broad perspective, the failover system is particularly noteworthy. In the event that Adobe Sign experiences downtime, there are backup measures in place through Amazon AWS that ensure continuity. For instance, if one region experiences an outage, another region can take over seamlessly, which is a significant advantage."
"I would recommend this solution to other people. It is an easy-to-use solution and one of the best."
"Adobe Sign is highly reliable and offers additional features such as 25-year retention filters and audit capabilities."
"Regarding the most valuable feature of the solution, I would say that it is easy to use."
"Adobe Sign is a reliable product with good support and a continuous improvement process in place."
"The solution is stable."
"DocuSign is easy to use. I also like the document tracking features."
"What I have found to be the most valuable aspect of this solution is the fact that I don't have to go out and meet the other party in person. I can just take care of what I need to online."
"The most valuable feature of DocuSign is its ability to save time."
"The solution is reasonably priced."
"Very convenient, saves dealing with hard copies of documents."
"We can structure the signature."
"This has reduced the need for paper approvals and has also reduced the recurring purchase of paper rims and other printer consumables in the organization and is leading us to our paperless roadmap."
"It is hard to keep up with continuous improvements."
"The solution's UI can be made simpler and easy to use so that I can have the option to make changes if needed."
"I think that the performance could be better and so could the auto-updates when filling in new columns and information."
"The price of the solution could improve for certain plans."
"The support could improve in Adobe Sign."
"It works. I have no notes for improvement."
"The solution could always be more secure."
"One limitation of Adobe Sign is the restriction of adding only one email address for an Adobe Sign account. This can cause issues at times because Adobe Sign does not permit multiple signed accounts with the same email address."
"DocuSign's mobile application could be better. It has some compatibility issues."
"I could always use better security around the solution."
"I would like for this solution to send me a copy of the signed document automatically."
"Some people are not that computer-literate, and people don't understand the concept of the digital signature."
"Moving the boxes around can be a bit annoying, so the AI element in the UI should be significantly improved to make the process smoother."
"There are sometimes delays in user communication."
"Resolution from customer service and their response rate in resolving issues needs to be improved."
"The support is not accessible sometimes to African businesses."
Adobe Sign is ranked 2nd in eSignature (Electronic Signature) with 9 reviews while DocuSign is ranked 1st in eSignature (Electronic Signature) with 11 reviews. Adobe Sign is rated 9.4, while DocuSign is rated 8.6. The top reviewer of Adobe Sign writes "Highly scalable and accessible ". On the other hand, the top reviewer of DocuSign writes "Good for digitally signing documents, easy to set up, and reliable". Adobe Sign is most compared with Citrix RightSignature, OpenText Core Signature, SignNow, Tungsten SignDoc and OneSpan Sign, whereas DocuSign is most compared with OpenText Core Signature, Box Sign, Conga Sign, OneSpan Sign and SharePoint. See our Adobe Sign vs. DocuSign report.
See our list of best eSignature (Electronic Signature) vendors.
We monitor all eSignature (Electronic Signature) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.