SignNow Reviews

SignNow is an electronic signature solution that we use for signing off contracts from our clients and for having our invoices signed by a specific department within our company. This is the most user-friendly and very easy way to get binding signatures on the most important things for us. It's also a very cost-effective tool with no hassle when it comes to paying for the license or subscribing to it. It's very easy to use for both our employees and our clients, and it saves a lot of time.

Signing documents with legal binding and sales contracts has clauses that make it easy for both parties to keep track of things. The signing link is the best feature and can be shared easily and quickly. Email invites can also be sent with one click, which I love.

Since we started using this tool, when I compare it with our previous tool, DocuSign, we have been able to save 40 to 50% of our time compared to our previous DocuSign implementation which was 20 to 30%. SignNow has really saved us a lot of time. It has also saved us cost because clients don't have to come out from their offices; they just have to open their mobile app or personal computer and sign the documents as quickly as possible. We are able to guide them through the documents, which has grown trust and allowed us to retain our customers.

I would like to recommend SignNow to customers facing documents such as proposals and contracts, as it is a great tool to sign all documents and save time and cost.

My experience while using SignNow has been five to six years.

The mobile app support has been really helpful because they have been really proactive in case we want to reach out to them about any issue. We reach out to them instantly and they quickly give us a solution to our problem or support us 24/7. That has really worked well, especially with our mobile support when we or our clients have concerns with the mobile app. The mobile app has also been really great because it helps our team while working from home or remotely. They are able to open the mobile app and sign documents on the go, promoting collaboration.

SignNow has positively impacted my organization. Since we started using SignNow, it has improved the time for signature collection, saving both parties time and reducing client doubts about signing with us. It has improved team collaboration because we all have access to this tool, and NDAs are signed much faster than they used to be. Reusable templates help out a lot.

My user experience with SignNow has been really phenomenal and great. There are just some small glitches or small improvements needed to make it a perfect tool, such as blurry image fixing, adding comments to text which is not currently possible, and a double sending glitch.

I would like to see them issue an encrypted sign certificate once the document is fully signed. This would be desirable but is not overall necessary.

SignNow is very stable. I have not experienced any downtime or lagging.

SignNow's scalability is very good because we have been able to collaborate on documents with both our employees and our clients. It's also easy to send documents and receive them while they are signed. It's easy to walk our customers through the signing process. Our clients can sign documents where there are multiple signees on one document, so it's very scalable and grows with our organization's needs.

Customer support for SignNow is very helpful and responsive 24/7.

I've rated it a nine because it's very easy to use for both our employees and our clients, so they don't find it a hassle to use this tool. Secondly, customer support is always active and proactive 24/7 in case of any questions. It's also very cost-effective, and any organization or individual can afford it. It makes it feel more professional while signing documents on the go through the mobile app. This enhances clarification, productivity, and professionalism.

Positive

I was previously using DocuSign, and the reason why we switched from DocuSign is because it wasn't that easy to use. Our customers were complaining about the complexity of some features. It wasn't that cost-effective compared to SignNow, and the customer support was not as responsive compared to SignNow. That's why we switched from it.

My experience with pricing, setup cost, and licensing has been very effective and affordable. Any size of any organization can afford it, and individuals can also afford it. The setup is self-explanatory; the moment you start using this tool, everything falls into place. It's very easy, and if you need support, it's always available 24/7, making everything seamless and hassle-free.

Before choosing SignNow, I evaluated Google AdSense and Adobe Advertising Cloud.

SignNow is very cost-effective, and any organization of any size can afford it. When we compare it to our previous solution, DocuSign, SignNow is much easier to use and very cost-effective. It's also easy to control and learn how to use, especially because the learning curve is very smooth and the user interface is very intuitive.

It has reduced paper consumption by 80%, and we use no paper now. It has saved us 40 to 50% of our time annually and monthly, with easy access to signed documents.

SignNow is deployed in my organization as a hybrid cloud solution, and we use AWS as the cloud provider for SignNow. I purchased SignNow through the AWS Marketplace.

SignNow is the real deal when it comes to the management of documents and signing of contracts. It's very easy to use, cost-effective, and saves both time and cost, especially due to the lack of traveling from one place to another to sign documents. It also has the ability to take documents and send them through SignNow with pre-filled fields or highlighting which fields need to be completed. This helps us save time, ensure documents are fully completed before signing, and guide the signees to the specific locations that need attention. I would rate my overall experience with SignNow a nine out of ten. SignNow is a complete game-changer for our office and organization.

My main use case for SignNow is onboarding, such as new team member onboarding, and also change management and any access requests.

For onboarding, SignNow is being used when a new team member joins and there is the whole process of policy acknowledgements, equipment handoffs, and different types of forms. In this case, we use SignNow to sign the documents and send them quickly.

The best features that I have seen in SignNow are the workflow automation, such as the reminders, expiration, and also the team sharing option. Additionally, I have loved the integrations that SignNow currently has. The security part of it is also really impressive.

The workflow automation and reminders in SignNow have helped my team in day-to-day life. When we have onboarded a new person, there are a few reminders set so that the new onboard gets a particular reminder that the form needs to be signed at that time. This ease is maintained and we do not need to follow up continuously. This is something that really helped.

SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals. Additionally, the lower cost because of email-based processes and strong traceability for audits and compliance purposes is something it has helped with.

SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls. Additionally, API or webhook reliability will also guarantee higher and better parity. More richer template versioning and conditional logic in SignNow will really make it better.

On the user experience side, I think things can be more user-friendly.

I have been using SignNow for one year.

SignNow is stable.

SignNow's scalability is great.

Whenever we had any issues, the customer support was really helpful and quick, so 24/7 support is received from them.

Positive

I did not previously use a different solution; this is something that we have been using from the start.

I have seen a return on investment with SignNow because the manual process required the intervention of multiple employees, but here, things are taken care of by SignNow. The reminder and expiration features help, and we have avoided paper. This has helped to avoid courier costs and printing costs, and saved labor as 8 to 15 minutes per document was needed previously, but here SignNow helps. Additionally, there are fewer errors.

My experience with pricing, setup cost, and licensing for SignNow is that all of it is affordable from the point of the organization. The pricing, setup cost, and obviously the maintainability and licensing have helped a lot because there is no mandatory setup fee for SignNow. That is something that I have liked. Things are also on a per-user basis, so we do not actually pay for the whole thing, but we pay per user.

I did not evaluate other options before choosing SignNow.

My advice to others looking into using SignNow is to go for it because it will really help to reduce costs on a daily basis. It will also save the time of employees and let employees actually focus on the more important things. I would rate this review a 7 on a scale of 1 to 10.

My main use case for SignNow is that it is easy to set up and easier for users, usually requiring little to no training to get started. I love the signing links that can be created and posted on our websites and the ability to create shared folders within the platform that can be used by members of the same team, like accounting, sales, HR, and many more departments, without having to share the logins.

A quick specific example of how my team uses SignNow day-to-day is primarily for HR onboarding and benefits open enrollment. SignNow provides an easy way for us to keep track of who has completed required paperwork and who hasn't. It also allows us to have digital signatures and a secure site to store documents. It is very easy to use for both signees and senders.

I also use SignNow for all my contracts and agreements. SignNow creates a one-stop shop where I can send clients my documents. Each page is PDF fillable, and they can submit any documents I need all within one page. Overall, my clients love the efficiency this company creates for us.

The best features SignNow offers are PDF fillable portions where signatures, dating, and text are included. Sending agreements to my clients is seamless. Completing and signing packets to send back to brokers is great. The mobile app is amazing. Customer service is great. It is pretty easy to bulk send documents to multiple clients at once. Signing is not an issue on the mobile screen; it is very seamless. The cost is very competitive.

Regarding the features, Single Sign-On and automatically recognizing fields are great. SignNow has positively impacted our organization by saving time with reusable templates. I have been able to save time from thirty percent to sixty-five percent since I started using this tool. It is also very cost-effective and helps us save more costs. We get contracts approved and signed more quickly, and it has increased collaboration within different departments when sharing links and documents.

The biggest downside or challenge for us was having to involve support to enable SSO. It would be nice to be able to turn that on and configure it on our own. However, that is a minor inconvenience in the scope of things.

I would also like to see a basic free account for a limited document user option available as well.

I have been using SignNow for five years.

SignNow is very stable; I have not experienced any downtime so far.

SignNow's scalability is very good because it has handled all the contracts and documents that we store and send to our clients efficiently.

The customer support is very responsive and helpful. I would rate the customer support a nine out of ten.

Positive

I measured the time saved by comparing my current use of SignNow with my previous tool, DocuSign. Previously, I was using DocuSign, and it was hectic and difficult to use, especially on the client side. Since I moved from DocuSign to SignNow, it has been very easy and cost-effective. I have seen an increase of time saving from thirty to sixty-five percent when compared with DocuSign. I switched from DocuSign because of the cost and the complexity of DocuSign's features.

My experience with pricing, setup cost, and licensing is that the price is very competitive, making it very cost-effective.

I purchased SignNow through the AWS Marketplace.

I have seen a return on investment by saving time through reusable templates and saving costs because it is very cost-effective.

My experience with pricing, setup cost, and licensing is that the price is very competitive, making it very cost-effective.

Before choosing SignNow, I evaluated other options such as 1Password and Asana.

My advice to others looking into using SignNow is that it is a great contract management tool. It has improved collaboration with our stakeholders outside our organization, and departmental collaboration internally has been great. Time saved on document execution processes makes it essential for conducting remote businesses, so it is a very recommendable tool. I appreciate this tool because it provides a platform that is easy to use for creating a document with a digital signature. It also provides a platform that is easy to access for people who are signing digitally, and the platform makes it easy for me to see who has or hasn't signed the documents I have sent. I would rate this product a nine out of ten.

My main use case for SignNow is that it is a great electronic signature software, irrespective of my company's industry. It is a software as a service solution for anyone who wants to get their contracts, agreements and proposals digitally signed, and also manage their documents from multiple devices seamlessly. It is relatively easier to configure and use than other software in the market, especially its alternatives. The usability of the solution is also great. In my organization, we use SignNow to get the documents electronically signed, where we save a lot of time and also reduce errors. We work with multiple vendors, partners, and other OEMs who are in different countries and work on different time zones. It is easy and convenient to use SignNow and get the documents verified and signed. It is a great tool that should be practiced in every organization.

A specific example of a workflow where SignNow really made a difference for me is when I wanted to send some documents, such as invoices and other documents to remind our customers about their payments for our services. We use SignNow and it is very easy to use for both recipient and sender on both ends. Customers are very happy with this tool because they can log in on their mobile phones or they are able to sign the document easily and send it back, saving a lot of time. They do not have to come all the way to our office, so they are able to save a lot of time.

The best features SignNow offers include being an outstanding e-signature application, really easy to use, and makes uploading and downloading documents go more quickly. It is also simple to add fields and signatures. It has a very user-friendly and intuitive mobile app and also an intuitive user interface.

The mobile app helps our team and our clients because especially for our clients, it is very comprehensive and a must-have, especially on their mobile. They are able to send documents on the go or even when remotely working and send them back to us, saving a lot of time. The mobile app is also very easy to use and convenient and reliable. The intuitive and user-friendly interface is very easy to navigate and customize, making it very easy to use this platform for both technical and non-technical users. They enjoy it.

I would also like to highlight the drag-and-drop user interface. The formatting of the documents is also top-notch.

SignNow has positively impacted my organization by providing peace of mind because our clients appreciate this tool. SignNow is very easy to use, and we are able to send documents for them to be signed on time, and they are able to sign and send them back. They have also been able to save a lot of time and cost by not coming to our offices to sign the documents. There has also been a reduction of human error, so the efficiency has increased. We are very happy about that. It also allows for remote work where we can use this tool while working at home or remotely, sending documents to our colleagues or team members. We are able to collaborate on the document efficiently. It also provides a digital record of signatures in chronological order and offers a cloud-based storage option where it is easy to access the documents as long as you have an internet connection.

Regarding how SignNow can be improved, I think the user interface could see some updates, which would be nice. Customer service could also improve, and lastly, more flexibility on advanced notifications when software updates are implemented would be beneficial.

About the needed improvements, I appreciate that the cost is very effective compared to other alternatives, and I do not have a problem with the cost. However, customer support should be more proactive and reachable. Adding more methods such as phone calls, chat, and email for alternative methods of interacting with customer service would be great.

I do not think there are any other improvements that SignNow needs that I have not mentioned.

I have been using SignNow for the past five years.

SignNow is very stable.

I think this tool is very scalable because I have not seen any downtime or lagging since we started using this tool. It has handled my organization's needs efficiently.

The customer support is great but should improve by adding more channels to be reached on.

Previously, I was using QuickBooks Online.

I switched from QuickBooks Online to SignNow because SignNow allows for greater access and flexibility for a remote or semi-remote workforce, making it a greater solution compared to its competitors. It provides a seamless signature experience for both the recipient and the sender of the document, and so far, everything has been going well. The customer support is also great, and the cost is very affordable, making it a better option than the other alternatives.

My experience with pricing, setup cost, and licensing is that the pricing is very competitive and very affordable. Even a small organization can afford this tool. Its affordability is on the higher side. The setup is very easy, and everyone can set this tool up and start using it.

I purchased SignNow through the AWS Marketplace.

I have seen a return on investment because remote collaboration has enhanced.

Additionally, the security posture has increased, and we have saved time and cost.

In terms of specific outcomes, when I compare SignNow with our previous tool, I see SignNow has been able to save about 70% of our time because the documents are signed faster. The clients do not have to come to our offices to sign, so cost is also reduced by 40%, thanks to SignNow.

My experience with pricing, setup cost, and licensing is that the pricing is very competitive and very affordable. Even a small organization can afford this tool. Its affordability is on the higher side. The setup is very easy, and everyone can set this tool up and start using it.

Before choosing SignNow, I evaluated other options such as Google Workspace and Insightly.

My advice for others looking into using SignNow is that if an organization needs a simple yet extremely efficient piece of software that allows your team to distribute, execute, and deliver agreements from anywhere, anytime, then SignNow is the real deal.

Before we wrap up, I want to say I am happy because we have been able to collaborate remotely, especially while sharing documents with any department. My team experience has been a pleasant one, thanks to SignNow. Managing our documents has also been very seamless and straightforward. I would rate this product a 9 out of 10.

My main use case for SignNow is that it works well when I need to get signatures from several people who are in different places, such as contracts with outside suppliers or approval for documents between departments. There have been cases where I have been able to resolve everything in one day, something that used to take a week easily.

When the issue requires more detail or changes constantly, such as documents still under review, it is not as practical to use SignNow because it has to be present every time. Another case where SignNow helped me significantly was when I needed to get a signature for an urgent contract with a supplier who was traveling. I sent it through the system, and in less than half an hour, everything was signed without having to print anything, with everything completed online and securely.

I also use SignNow for communication and collaboration with my team members, which is very valuable.

The best features SignNow offers are its scalability; it scales with my workflow. It is very lightweight and user-friendly, and it is very affordable. The user interface is intuitive and easy to navigate. Apart from the desktop solution and mobile apps for iOS and Android, SignNow can also be set up as an API integration and an on-premises solution. Additionally, it provides automated guidance through the e-signature process, online payments collection, bulk sending, reusable templates, fillable fields, calculated fields, sending documents in groups, audit trail, and is court-admissible.

SignNow has positively impacted my organization by being very helpful in sending documents for quick approval and quick signing to save time. It has replaced paper forms with an automated system that saves considerable time through automating tedious and time-consuming tasks. It has saved me time chasing clients to get paperwork signed since I do not have to pursue them. I have gotten my own documents signed more easily and maintained professionalism. My team saves around 5,000 hours per week.

To improve SignNow, I would suggest adding more advanced features like redirect upon signing and personal branding. I also do not think the option to use the app should remain as the prominent option when opening the document. The open with browser option should be more prominent.

Additionally, SignNow APIs are extremely expensive; however, it is still much cheaper than DocuSign. I wish SignNow could recognize pages within a document, as currently, a user has to edit only the page when editing templates or documents. It might do this, but integrating a contacts list from Outlook or other email providers such as Gmail and Yahoo is problematic.

I have been using SignNow for the past four years.

In my experience, SignNow is very stable; I have not experienced any downtime or lagging.

SignNow's scalability is very good; it grows with my organization's needs. I am able to send contracts, manage contracts, and manage documents for both my clients and my team members.

The customer support for SignNow is very proactive and responsive.

Positive

I previously used DocuSign, and the reason I switched from DocuSign to SignNow is because it is very cost-effective and easy to use for both my clients and end-users. It also offers everything that DocuSign offers but in a cost-effective manner.

I have seen a return on investment with SignNow as it reduces the time it takes for others to sign documents I create. The reusable templates are useful; they help to save time.

Before choosing SignNow, I evaluated other options such as Acrobat Reader and Adobe Acrobat Reader.

The advice I would give to others looking into using SignNow is that it is highly recommended, particularly useful for simple documents, forms, and contracts where the fields are standard, such as names, signature block, and title. It would be helpful to have features that allow substitution of certain fields in the blanks, allowing the use of the same templates while first having a dialogue to integrate language for a person, corporation, partnership, or LLP.

I have additional thoughts about SignNow, such as there are many features that are easy to use. It saves email addresses and allows me to make templates that are very helpful, as it expedites use on a larger scale. I would rate this product a 9 overall.

My main use case for SignNow is that it has been very effective in my organization, making business signature flow smooth. I use SignNow for all my client signatures. As an HR professional, I deal with a number of transactions, each requiring numerous signatures between the time of offer and closing. It is impractical to meet with clients every time a signature is required. With SignNow, I can send them the document and go through it with them on the phone as they sign in the place I have indicated.

A specific example of a situation where SignNow made the process easier for me is that it is perfect for contracts that require verifiable and legal signatures. In the market today, I do business with out-of-state clients who simply are not available to meet me for wet signatures. This has become more prevalent as people are migrating from all over the country to my region. In today's business climate, it is possible to do business with clients you have never met face to face, and SignNow is an essential part of my toolbelt.

Regarding my main use case for SignNow, it enables me to get documents to any of my clients, regardless of where they are in the world.

The best features SignNow offers include ease in uploading multiple documents, ease of access for my clients, and the platform being legally credible and acceptable to attorneys for their requirements of verifiable and authentic signatures.

The document upload feature helps my workflow as it is very cost-effective, providing the best value for the money when dealing with e-signature platforms. It is very easy to use, uploading documents has been very efficient, and I am happy because my customers find it a very easy and practical tool. They have no problem and trust SignNow, leading to a process that has become very efficient and flowing well while saving time and cost because we do not have to meet face to face.

The features of SignNow are intuitive, and the user-friendly interface makes it very easy to use and navigate through for new users.

SignNow has positively impacted my organization by reducing costs and saving time with getting documents executed. The return on investment is huge, especially through cost savings.

To improve SignNow, better examples of how to set up different use cases would be great, a referral program is needed, and direct integration with other tools would be highly appreciated.

Regarding needed improvements, mobile scanning features are a bit challenging, especially for mobile scanning, and account sharing should be included.

I have been using SignNow for the past six to seven years.

SignNow is very stable; I have not experienced any downtime or lagging.

SignNow's scalability is very good because I can send contracts to many multiple vendors or contractors at once, and they are able to sign the documents and send them back efficiently and effectively without any error, handling my organization's growth perfectly.

The customer support is available twenty-four hours a day, seven days a week, and I am happy they are able to help us when we get stuck, showing us more features that have recently been released. I am also happy about their innovative approach.

Positive

I have previously used DocuSign, Jira software, and Dropbox, and we switched from them to SignNow because SignNow is good for signing documents quickly and efficiently. If you need something done right away, SignNow will do the job.

Before choosing SignNow, I evaluated other options including Dropbox.

I have seen a return on investment with SignNow, saving a lot of time and cost. It is a very cost-effective tool, providing a simple way to send out contracts to large numbers of contractors, especially when renewing contracts at the end of each year. I find the reusable templates customizable and love them because I do not have to format the documents again, saving a lot of time. Additionally, there is reduced induction of errors as we deal with documents signed electronically, improving security and confidentiality, making SignNow a great tool.

My experience with pricing, setup cost, and licensing of SignNow has been that it is a very cost-effective and affordable tool, easy to use, and the setup is straightforward with no major hassles.

My advice to others looking into using SignNow is that it is one of the best e-signature platforms that saves a lot of time and effort between clients and customers, especially when there are no face-to-face meetings, saving costs including traveling. Documents are also safer, signed professionally, and there is guaranteed reduction in document errors, so I highly recommend this tool. It is also very cost-effective and easy to use for both the recipient and the sender.

This tool is very easy to use, saves your documents, is a fast program, and has no lag. I highly recommend it to any organization or individual that wants to make their document signing efficient, fast, and secure. I give this product a rating of nine out of ten.

My main use case for SignNow is the ease of use for someone who is not technical; it saves time as I don't have to send documents manually or hard copies for signature. I use this tool for all sorts of signatures, both internal and external. Internal signatures are for any documents which require approval and authorized signature internally. I use it externally with clients, vendors, resellers, and partners for all official documents and documentation so that the signature can be done easily and smoothly well within the stipulated time.

A specific example of a document I've sent using SignNow is having clients sign retainer letters, contracts, affidavits, and legal pleadings, and it's very suitable for this purpose.

The best features SignNow offers, in my opinion, are templates, ease of use, collaboration, intuitive user-friendly interface, and customer support excellence.

Those features help me in my daily work as the interface is very intuitive and user-friendly, making it very easy to use for even those who are non-technical. The learning curve is very smooth. For the templates, it's easy to use them and I use them again and again, hence making my work very easy.

SignNow streamlines all of my daily contracts and makes it easy to save the templates to use over and over again.

SignNow helps me to keep track of each signed document by allowing me to create folders within the app very easily, and I'm very happy for that.

Tracking signed documents has benefited my organization by reducing errors that came with doing it manually. Efficiency has improved because we do it electronically, and it has really saved us a lot of time. I'm a very happy and satisfied customer.

So far things are going well, but one thing that I would love to see improvement on is integration with Google Sheets for collecting response data, as it doesn't work properly. It could be easier sorting of completed documents where it's not that seamless when wanting to sort out the completed documents versus those that are not completed or maybe signed.

I would also like to see the addition of videos to walk people through more complex features, as it would be great.

I would also like to see more customization for all accounts.

I have been working in my current field for five years and eight months.

SignNow is stable, and I have not experienced any downtime or issues since we started using this tool.

SignNow is scalable; we are able to sign a lot of documents at once, and it handles everything.

The customer support is excellent; I have interacted with the customer support team a few times, and they are very quick to respond to our queries, very dedicated, and very solution-oriented.

Positive

I previously used DocuSign, and the main reason for switching from DocuSign was mainly due to its prohibitively high price, whereas SignNow offers very similar features for a more affordable price.

My experience with pricing, setup cost, and licensing is that pricing is very cost-effective. Any organization, regardless of size, can afford SignNow. It's very cost-effective and also very easy to use, making it very easy to set up everything even for those who are non-technical.

By switching to SignNow, we've reduced some of our SaaS costs. We've saved time and become more efficient by using reusable templates.

Before choosing SignNow, I evaluated other options, including Shopify Plus.

The price is super reasonable and very cost-effective compared to any solution that we've used for digital e-signature tools. It has really enhanced collaboration between us and our clients and other partners. It's good for the bulk sending option for signature.

My advice to others looking into using SignNow is that it is appropriate for most companies who need documents filled out and signed easily by multiple parties. It also comes at a very competitive price point, which is never a bad thing, so it's a highly recommendable tool to save time and cost.

I purchased SignNow through the AWS Marketplace.

I have given this review a rating of nine out of ten.

SignNow is used for e-signing documents instead of physical signatures. We use SignNow whenever we involve a lot of contracts that require multiple signatures. It would be very difficult to obtain physical signatures on physical copies, which would then need to be photocopied and printed, with those copies needing to be shared again with the specified person. Instead, SignNow allows users to simply click on a URL for the document that points to the specified area where signatures or e-signatures need to be placed.

We do not use SignNow daily, but whenever we require signatures from people on contracts, agreements, or forms, we use SignNow to make the process flow easy and smoother.

SignNow offers features such as allowing only the person with access to perform the e-sign process. A particular ID verification is conducted during the document e-sign process, with a valid government ID being requested at the end of the verification process during final submission. This is one of the best features.

The ID verification process is a more secure method. If the link is accessed by an unauthorized user and they attempt to complete the verification process, it automatically gets rejected if the user is not the specified person designated to sign it. This provides better security and also speeds up the process, allowing users to directly click on the link and complete the signing process on any device, whether it be mobile, tablet, or laptop.

Notifications and integrations are important features. Whenever signing is completed, document verification and ID verification are finished, and a notification is provided indicating whether the process is complete, whether it is a success or failure. We have integration with REST APIs and XML, which can be integrated to make the document sign process smooth.

SignNow has changed the way we conduct contract, agreement, and form signatures. Instead of using physical methods, we now use SignNow, which has improved the process and made it faster and smoother. We have noticed minimal errors as it points to the particular area where the signature needs to be captured, which has helped in speeding up contracts getting signed and ultimately saving time in completing work faster and approvals.

I would suggest that SignNow improve by providing a summary of the document, as that is the one feature I think could be better.

I have been working in the current field for five years.

SignNow is very stable.

SignNow is highly scalable.

Customer support is very good. I would rate the customer support at nine based on my experience.

Positive

We have not used any different solution earlier. We did evaluate DocuSign before choosing SignNow.

I can share relevant metrics that indicate significant money and time savings. We no longer need to take physical copies or printouts and share them for the signing process with users, which gradually reduces paperwork. This e-signing has helped in faster signing of documents, which has saved time.

The pricing is in line with industry standards, so that is not a concern. The setup cost is also in line with industry standards. The initial setup cost will be high, but once the setup is completed, the cost gradually lowers as it needs to be integrated with different products initially.

My primary use case for this solution is for agreements for the customers.

Before we started using SignNow, we used to send enrollment agreements to our customers via email, manually asking them to sign those agreements. It was troublesome for them to print the agreements out, sign them, scan them, and then send them back. That was causing a lot of issues when it comes to getting the agreement before the actual contract starts.

The reminder feature is also very important. When we send them this agreement electronically, it looks nice to the customer.

Before we had this solution, we had about 30% of customers that didn't sign agreements. Now that we have SignNow, that number has dropped to less than five percent.

The feature I like a lot is the ability to transfer files to our cloud servers.

The area I think this solution can improve is user features. It didn't make sense for us to have individual user licensing. We have one license for the whole company and since agreements are public knowledge to us, there are no secrets to hide and keep confidential. Ideally, we'd like a way to create a super user under a master user, instead of paying for different type of accounts for each user.

I have been using this solution for about seven months.

I would rate the stability of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.

I would rate the scalability of this solution a nine, on a scale from one to 10, with one being the worst and 10 being the best. There are six people using this solution in our company right now.

I would rate the technical support of this solution a 10, on a scale from one to 10, with one being the worst and 10 being the best. The reason for this rating is, even though I contacted them only once, I had a lot of questions and they answered them promptly.

Positive

Previous to SignNow, we tried using DocuSign, but I think it was too strict and passive compared to our needs and SignNow was a perfect solution for our company.

The initial setup process was straightforward. I didn't have to have IT department help, but I rather did it myself. It was easy and straightforward.

I would say that we have seen a return on our investment.

My impression is that the pricing is pretty good. Based on the fact that we have one license that is being shared by six people, it's pretty good. We initially considered having a license for everyone individually but that was going to cost too much. We decided to have the enterprise account because of the branding. We decided on the enterprise plan because we could brand with it, which is a feature the lower-level accounts do not have.

I would advise other people looking into this solution, before they buy a license, to get a trial version and test it.

I would rate this solution as a whole a nine, on a scale from one to 10, with one being the worst and 10 being the best.

I use the solution for very simple things. We use the product in the legal department to do application agreements. I send forms for clients to sign. I created a template and sent it to the client.

The document could be sent around to everyone to fill in and sign out. We could send contracts to the relevant person's email, and they would get it and sign it. Then, the finalized document would be sent to everyone, which made the process very easy.

I was able to get very proficient with the solution. It was easy to use.

It was very convenient that we could just upload a PDF and create some fields where people could fill in the information and save it as a template.

It was easy to send it around to only the relevant parties. 

It was much simpler than sending around physical copies. 

The solution was easy to fill out and move to the proper places. Using it was much more reliable and less prone to errors. 

Since it wasn't handwritten, it was more legible. 

You could automatically send reminders to people to help prompt action and remove the need for follow-up. You could also send reminders manually.

It's quite stable. 

I do not recall having any issues with the product.

At the time, when I was building fields to be editable by the recipient, I recall having some issues. However, that was a while ago. I can't recall the exact issue. I simply recall it being slightly difficult. 

I'm not sure if this option was available; however, after having the form signed, I had to send it to a third party that would take the form and deals with it. There wasn't an option to have the forms, once signed, to a third party. Just the parties that had signed would get a final copy. 

I used the solution for a while. I stopped using it. However, I have used it within the last 12 to 18 months. I used it in total for two to three years.

The solution was stable and reliable. I never had a failure. 

I did not attempt to scale the solution. 

We had ten to 15 users on the solution. 

I did not deal with technical support.

Our client suggested this solution to me, which is why I used it. 

I changed jobs, and I'm no longer using any solution. 

I was not involved in the deployment process. 

The solution did not require any maintenance. Any maintenance needed was likely done by SignNow. 

We did witness a very good ROI. It made everything more streamlined. Everyone was happy with it.

This is a SaaS product. We did have to pay a fee in order to use it. 

My understanding is the price was not the least expensive; however, for a medium-sized company, it was affordable. 

I was an end-user.

I'd recommend the solution. People should try it. It would probably help reduce workloads.

I would rate the solution eight out of ten.