DocuSign CLM vs OpenText Content Management comparison

The compared Docusign and OpenText solutions aren't in the same category. Docusign is ranked #2 in CMS , and holds a 6.8% mindshare in the category. OpenText is ranked #7 in ECM , with an average rating of 9.0, and holds a 7.2% mindshare. Additionally, 100% of Docusign users are willing to recommend the solution, compared to 96% of OpenText users who would recommend it.

DocuSign CLM

Read 1 DocuSign CLM review

1,009 Views
737 Comparison Views

100% willing to recommend

OpenText Content Management

Read 22 OpenText Content Management reviews

4,646 Views
3,903 Comparison Views

96% willing to recommend

DocuSign CLM

OpenText Content Management

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

DocuSign CLM

Average Rating

9.0

Number of Reviews

Ranking in other categories

Contract Management Software (2nd)

OpenText Content Management

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Enterprise Content Management (7th), Content Collaboration Platforms (13th)

Mindshare comparison

DocuSign CLM and OpenText Content Management aren’t in the same category and serve different purposes. DocuSign CLM is designed for Contract Management Software and holds a mindshare of 6.8%, down 10.1% compared to last year.
OpenText Content Management, on the other hand, focuses on Enterprise Content Management, holds 7.2% mindshare, down 11.3% since last year.

Contract Management Software Mindshare Distribution
Product	Mindshare (%)
DocuSign CLM	6.8%
Agiloft Contract Lifecycle Managment (CLM)	5.9%
Icertis Contract Management	5.0%
Other	82.3%

Contract Management Software

Enterprise Content Management Mindshare Distribution
Product	Mindshare (%)
OpenText Content Management	7.2%
SharePoint	11.4%
Alfresco	7.1%
Other	74.3%

Enterprise Content Management

Featured Reviews

Jeanette Wayne

Senior Director, Chief of Staff & Program Management Office (PMO) at a transportation company with 501-1,000 employees

Our contracts are moving from draft to full authorization significantly faster now

* The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. * The search feature needs to be a bit more robust, to facilitate complex search functions. * Integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items and that they are integrated into their roadmap.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

Has provided deep integration with business applications and supported full content lifecycle management

OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application. Without connecting to the leading application, for example SAP, you can navigate between all documentation, having a full 360-degree view of all information related to the process. This means that when you create some action regarding an object that has a connected document in the content management system, you can automatically see additional information connected, managed and controlled by the leading application, with automatic reflection in the document management system. This is a unique advantage that OpenText Content Management has, which is not found in the market. Another unique feature is the integration with Office 365, where you can work with different folders or binders in the document management system and connect to Teams in a simple way, making all this information available in the Teams you are working with. Digital Asset Management is a big part of the content management solution within OpenText Content Management, allowing full integration of all documentation, pictures, plans, and technical documentation if you have asset management inside SAP. It connects similarly to other modules of SAP but includes a special feature for asset management from a technical point of view and connects with the engineering department, providing the full life cycle from development through deployment to maintenance. This means you have the full life cycle from the beginning when you define the solution, construct it, and finally transfer it to maintenance to keep all information updated easily, avoiding risks and ensuring access to accurate information at the right moment.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our contracts are moving through the process, from draft to full authorization, 340 percent faster than they did last year."

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace."

"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."

"Simplicity to roll out, features available, customization options."

"The extra value for both solutions is adding workflow managers, similar to business process management systems, where you can verify flows and sign off documents."

"Most of our customers are very fond of the upgraded smart user interface."

"It's a very good solution."

"OpenText Content Management has a feature that is unique in the market, which is the deep integration with leading applications, allowing reflection of the connections between different processes and objects in applications such as SAP, SuccessFactors, or Salesforce, visible inside the document management application."

"OpenText is a very strong offering from the engineering management side, as well with its SAP integration."

Cons

"The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. Also, the search feature needs to be a bit more robust, to facilitate complex search functions. Finally, integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items."

"The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation."

"Compatibility with external source code management tools like RTC is missing. Improvement in analytics and machine learning would help in getting a more holistic view of content."

"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."

"The overall architecture is still a bit cumbersome. The architecture needs improvement, as it's complex."

"OpenText Extended ECM's user interface could be improved."

"User interface needs improvement (at least in the version we are using, desktop client)."

"More out-of-the-box automation features should be added to OpenText Extended ECM."

"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."

"Pricing could be improved and the stability or the performance needs improvement, which is very important."

Pricing and Cost Advice

Information not available

"OpenText Extended ECM's pricing and licensing are aggressive and confusing for the end customer."

"OpenText Extended ECM is an expensive solution."

"Both Open Text ECM and IBM File share are expensive."

"The product is pricey."

"The solution is expensive."

"It is a little more expensive than our previous solution, but because of the fact that it has become a rallying point for different groups to come under, it might end up paying off better in the long run by not having seven siloed solutions. Even though this one solution is a little pricey, it might eliminate other ones."

"The tool's pricing is confusing to the end customer."

"The pricing is costly. It's costly to integrate with Office 365 and to go back and forth with the sales team."

More OpenText Content Management pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

15%

Financial Services Firm

11%

Construction Company

10%

Healthcare Company

Government

11%

Manufacturing Company

11%

Financial Services Firm

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	13
Midsize Enterprise	4
Large Enterprise	11

Questions from the Community

Ask a question

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What is your experience regarding pricing and costs for OpenText Content Suite Platform?

OpenText Content Management has changed the licensing concept to one license that includes all features. Although this may make the final license price a little higher in the market, considering al...

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What needs improvement with OpenText Content Suite Platform?

There are some areas in OpenText Content Management that could be improved, particularly regarding the way you define and extend the solution with different metadata. Another important aspect is th...

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What is your primary use case for OpenText Content Suite Platform?

We are partners of OpenText Content Management in the area of content management and in another area of SAP solutions, with OpenText Content Management solution related to SAP platforms.

See all answers

Comparisons

Icertis Contract Management vs DocuSign CLM

Compared 10% of the time

Ironclad vs DocuSign CLM

Compared 10% of the time

SirionLabs vs DocuSign CLM

Compared 9% of the time

Conga Contract Lifecycle Management (CLM) vs DocuSign CLM

Compared 8% of the time

Zycus iContract vs DocuSign CLM

Compared 8% of the time

More DocuSign CLM Competitors

Alfresco vs OpenText Content Management

Compared 12% of the time

SharePoint vs OpenText Content Management

Compared 10% of the time

Hyland OnBase vs OpenText Content Management

Compared 9% of the time

IBM FileNet vs OpenText Content Management

Compared 8% of the time

OpenText Documentum Content Management vs OpenText Content Management

Compared 6% of the time

More OpenText Content Management Competitors

Product Reports

No data available

Buyer's Guide

OpenText Content Management

March 2026

Download OpenText Content Management product report

Also Known As

No data available

OpenText Content Suite Platform, OpenText Core Share

Overview

SpringCM's platform manages contracts, documents and all types of content. SpringCM includes powerful workflow, mobile and security features that eliminate time-consuming manual steps in critical business processes.

Docusign

OpenText Content Management offers seamless document storage and advanced search features. Ideal for organizations needing integration with SAP and other applications, it enhances workflows while ensuring security and compliance across multiple platforms.

OpenText Content Management stands out with its advanced integration capabilities, allowing seamless connectivity with SAP and other applications. Its enhanced security and permission systems safeguard information, vital for industries like banking, utilities, and oil & gas. Metadata categorization and customizable workflows aid in managing complex document lifecycles. Although improvements in visibility and integration with external tools are needed, the platform provides powerful collaboration tools, enhancing productivity. Users leverage document retention and WebReports features to ensure compliance. Challenges with support, performance during peak times, and architecture complexity are noted. Automation features and analytics require enhancement, alongside more user-friendly SmartUI and record management functionalities.

What key features define OpenText Content Management?

Powerful Search Functionality: Delivers rapid, accurate search results across content repositories.
Extensive Integration: Seamlessly integrates with SAP and other applications for enhanced workflow management.
Enhanced Security Systems: Advanced security measures and permission systems protect sensitive data.
Metadata for Document Categorization: Organizes documents efficiently with metadata tagging.
Customizable Workflows: Adaptable workflow options cater to diverse organizational needs.
Collaboration Tools: Boosts team productivity through efficient document management and tagging capabilities.
WebReports and Retention: Offers robust reporting and records retention to maintain compliance.

What benefits and ROI can users expect?

Improved Productivity: Streamlined collaboration tools enhance team efficiency.
Regulatory Compliance: Comprehensive retention management ensures adherence to policies.
Enhanced Security: Advanced protective measures secure critical information.
Seamless Integration: Consolidates data flow and operational processes.
Efficient Document Management: Lifecycle management improves organization and retrieval time.

OpenText Content Management is widely utilized in sectors such as banking, utilities, and oil & gas. It is implemented to manage software development projects, engineering documents, and workflow automation. Organizations leverage OpenText Extended ECM for document lifecycle management, post-project archiving, and records retention. Integration with platforms like ServiceNow allows efficient handling of document management across global operations, supporting information governance, tax return compilation, and capital projects.

OpenText

Sample Customers

Valvoline, Uber, Spotify, Popsugar, Facebook, NCR, USDA, US Department of Energy, Bill and Melinda Gates Foundation

ATCO Australia, MSIG Asia, Orica, Salt River Project

We monitor all Contract Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.