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Conga Contract Lifecycle Management (CLM) vs DocuSign CLM comparison

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automation Anywhere
Sponsored
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
662
Ranking in other categories
Business Process Management (BPM) (2nd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Intelligent Document Processing (IDP) (1st), Agentic Automation (1st), Business Orchestration and Automation Technologies (2nd), AI Legal & Compliance (1st), AI Finance & Accounting (1st), AI Procurement & Supply Chain (1st)
Conga Contract Lifecycle Ma...
Average Rating
8.0
Number of Reviews
34
Ranking in other categories
Product Configuration and Quoting (1st), Contract Management Software (1st)
DocuSign CLM
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
Contract Management Software (4th)
 

Featured Reviews

Venkat Sivaprakash - PeerSpot reviewer
Management Consultant at Accenture
Has significantly improved document-driven workflows and reduced processing time across finance and HR functions
Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.
Sakshi Thakur - PeerSpot reviewer
Senior Manager at a legal firm with 1,001-5,000 employees
Automation has transformed complex contract lifecycles and now supports high-volume workflows
The only drawback of Conga Contract Lifecycle Management (CLM) is that it does not work for small-scale business areas because I have implemented it for one customer with four or five pages of templates and three to four record types. For that small business, Conga Contract Lifecycle Management (CLM) does not work well because it is a bit complicated. Sometimes all customers need is a click of a button to go in and do things, and Conga Contract Lifecycle Management (CLM) is a bit complicated for such kinds of businesses. There are definitely areas where Conga Contract Lifecycle Management (CLM) could be easier to use for smaller businesses, particularly making processes more streamlined and user-friendly.
JW
Senior Director, Chief of Staff & Program Management Office (PMO) at a transportation company with 501-1,000 employees
Our contracts are moving from draft to full authorization significantly faster now
* The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. * The search feature needs to be a bit more robust, to facilitate complex search functions. * Integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items and that they are integrated into their roadmap.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature we found to be the most valuable is the documentation automation as it allows us to focus on the actual important piece of building automation instead of tracking some of the repugnant documentation that goes along with building automation."
"The most valuable feature of this solution is the automation of manual tasks, which save us time."
"The features of Automation Anywhere are quite impressive; one aspect I particularly appreciate is the integration of AI, which has reached a mature level in its capability for agentic processes, greatly enhancing product usability and enabling adaptation to complex use cases."
"Human errors have been rectified due to bot usage."
"Other products are more low-code, whereas Automation Anywhere is no-code making it easier to learn and user-friendly."
"The features that we found most valuable have been just automating manual processes. We are able to integrate and work with applications that users typically work with. That has been the best feature for us right now."
"The bot creation process is simple and useful. Whatever you need to do, it is there. If there is something else, there are the MetaBot functions."
"The best features of Automation Anywhere are having a user-friendly interface and the ability to integrate AI, and APIs and services like OpenAI's ChatGPT can be integrated, enhancing its functionality."
"The main benefits I have seen from using Conga Contract Lifecycle Management (CLM) are that we use it as a discount platform in a huge project for different customers or accounts across the world."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization, and I have noticed improvements in productivity, accuracy, and turnaround times."
"The best feature Conga Contract Lifecycle Management (CLM) offers is its reliability, which is more dependable compared to Conga Composer, and this main feature allows us to arrange things with more conditions."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization or my work by making the whole contract process much faster and much more organized."
"Since we have pre-approved templates and standard clauses in Conga Contract Lifecycle Management (CLM), we can use them wherever we want, and it provides very faster contract creation with reduced legal risk."
"Conga Contract Lifecycle Management (CLM) has positively impacted my organization by automating contract generation."
"Conga Contract Lifecycle Management (CLM) has impacted my organization positively as we use this CLM tool whenever a client has a requirement, making it very helpful to build the requirements."
"The clarity and smooth process provided by Conga Contract Lifecycle Management (CLM) have greatly impacted my team and business."
"Our contracts are moving through the process, from draft to full authorization, 340 percent faster than they did last year."
 

Cons

"I would like to have the ability to work on a remote desktop connection, run the recording on it and use all commands."
"Automation Anywhere can be improved by working on the next step with GenAI process automation and the agents."
"Compared to other RPA tools, the UI of Automation Anywhere is not that great and is not that easy to pick up for people, which takes more time for a newbie."
"The IQ Bot could use improvement."
"While the ease of use for non-tech users is good, it could be improved."
"Automation Anywhere needs to improve the startup time, as it tends to lag at the beginning of the day."
"I suggest that they add some features in dashboard, where you can say, "These type of features are things that people like more." You want to add those to your project and showcase them to the client so they will be happier. Because you know what features people like if you give a suggestion, that is good for everyone."
"The control room itself is easy to use. One area that could potentially be improved is adding additional widget capability within the main dashboard in the control room itself."
"One challenge is the initial setup and configuration, especially for complex workflows and approval hierarchies."
"I chose a rating of seven out of ten because there are many areas for improvement for Conga; it is not a complete solution yet."
"The only issue was in X-Author 2.0 where there was a bug; whenever the agreement document was opened and we were already logged in to X-Author 2.0, it was automatically checking out that particular agreement document."
"Conga Contract Lifecycle Management (CLM) has too much customization, making it not that easy to scale it up and scale it out."
"Sometimes their support is not very efficient."
"Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates success without generating a document, requiring us to check the logs."
"I would tell others looking into using Conga Contract Lifecycle Management (CLM) that it is useful, but the licenses are a bit expensive compared to the other contract lifecycle managements in the market."
"I believe Conga Contract Lifecycle Management (CLM) should improve by including e-sign directly in the CLM without a third-party integration."
"The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation."
"The redline function isn’t sufficiently robust. Our clients struggle with the tool during negotiation. Also, the search feature needs to be a bit more robust, to facilitate complex search functions. Finally, integration with our ERP system (and other systems) needs to be enabled. SpringCM reports that they are working on all of these items."
 

Pricing and Cost Advice

"The setup and licensing cost is affordable, and it is not exaggerated like UiPath."
"We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases."
"The solution itself is free unless we want to add the support option but we have to pay for the bots we use."
"I do not know the price, but I am told that it is cheaper than UiPath."
"Annual licensing costs would be about $100,000."
"In terms of pricing, this is a good product."
"On a yearly basis, our licensing costs are about $80,000. There are no additional costs beyond the standard licensing fees."
"The cost is anywhere between $10,000 and $100,000."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Construction Company
11%
Manufacturing Company
11%
Outsourcing Company
10%
Manufacturing Company
13%
Computer Software Company
12%
Legal Firm
11%
Financial Services Firm
7%
Manufacturing Company
13%
Financial Services Firm
11%
Healthcare Company
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise81
Large Enterprise558
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise3
Large Enterprise25
No data available
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What is your experience regarding pricing and costs for Conga Contract Lifecycle Management (CLM)?
Regarding pricing, it is a little bit higher, but when we go for bulk purchase, we do receive some discounts.
What needs improvement with Conga Contract Lifecycle Management (CLM)?
Conga Contract Lifecycle Management (CLM) could be improved as sometimes when we click on the document, it indicates ...
What is your primary use case for Conga Contract Lifecycle Management (CLM)?
My main use case for Conga Contract Lifecycle Management (CLM) is generating documents, so once we click on a button,...
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Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)
The Apttus Intelligent Cloud, Conga CLM AI
No data available
 

Interactive Demo

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Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Akamai Technologies, Axis Stars, BlackBaud, Cadence, Ceridian, Citrix
Valvoline, Uber, Spotify, Popsugar, Facebook, NCR, USDA, US Department of Energy, Bill and Melinda Gates Foundation